Jobs in Canada

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Added 10 mins ago
A
Operations Manager (Volunteer)
ALL
Canada
- Volunteer
Added 10 mins ago
SN
Estimator
Saint-Gobain North America
Mississauga, ON
- Full-time
Added 10 mins ago
GF
Documentation Coordinator
Golden Freight Forwarding & Marketing Inc.
Mississauga, ON
- Full-time
Added 10 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions.
Added 10 mins ago
IG
Franchise Operations Analyst
Insight Global
Toronto, ON
- Contract
The position is based onsite in Downtown Toronto, five days per week
Added 10 mins ago
BC
Receptionist, Hospitality Representative (11:30 a.m. - 7:30 p.m.)
Blake, Cassels & Graydon LLP
Toronto, ON
- Full-time
Assisting with clerical/administrative duties where required by clients (i.e. photocopying, scanning, etc.)
Added 10 mins ago
3S
Legal Administrative Assistant
3 Step Recruitment Inc.
Hamilton, ON
- Full-time
Our client, an established law firm, is seeking an experienced Legal Administrative Assistant to join their Commercial Real Estate team.
Added 10 mins ago
HP
Bilingual Continuous Improvement Coordinator
Hood Packaging Corporation
Montreal, QC
- Full-time
Added 10 mins ago
IF
Student, Insured Annuities
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Student, Insured Annuities, you will play a key role in implementing new insured annuity sales and carrying out administrative work.
Added 10 mins ago
E
Scheduling Coordinator
Extendicare
Oshawa, ON · ParaMed Admin Office - CE (King St.)
- Full-time
One year administrative or office experience is an asset
Added 10 mins ago
CO
Heavy Equipment Operator - Asphalt (2 FT Permanent Vacancies)
City of Burlington
Operations Centre-Main Building (RPF)
- Full-time
…previous three (3) years prior to the date of hire, and/or no administrative driver license (ADLS) suspensions. Ability to obtain a Restricted A license is…
Added 10 mins ago
ME
International Production Intern
Mad Engine Global, LLC
Toronto, ON
- Up to $17.95 CAD / hour
- Internship
Added 10 mins ago
ME
International Product Development Intern
Mad Engine Global, LLC
Toronto, ON
- Up to $17.95 CAD / hour
- Internship
Added 10 mins ago
D
Technician
Dynacare
Winnipeg, MB
- Full-time
- Contract
Added 10 mins ago
Sr. Content Specialist
Vail Resorts
Whistler, BC
Added 10 mins ago
TL
Clinical Assistant
TLC Laser Eye Centres
Kitchener, ON
- Full-time
Added 10 mins ago
Senior Administrative Assitant
Vail Resorts
Whistler, BC
Added 10 mins ago
Production Clerk
Cargill
Calgary, AB
The Production Clerk will provide administrative and clerical support for the Calgary facility. In this role, you will coordinate, integrate and implement assigned administrative or staff…
Added 26 mins ago
OH
AI Workflow Lead
Osler, Hoskin & Harcourt LLP
Toronto, ON
- Full-time
Added 26 mins ago
BC
Client Service Representative, Programs
BFL CANADA
Toronto, ON
- Full-time
Added 26 mins ago
BC
Executive Assistant – Finance & Legal (On site)
BFL CANADA
Montreal, QC
- Full-time
As an Executive Assistant, you will provide high-level executive and administrative support, with approximately 75% of your responsibilities dedicated to the Finance function and 25% to the…
Added 26 mins ago
MT
Business Development Specialist
McCarthy Tétrault LLP
Vancouver, BC
- Full-time
Added 26 mins ago
MT
Business Development Specialist
McCarthy Tétrault LLP
Calgary, AB
- Full-time
Added 26 mins ago
MT
Business Development Specialist
McCarthy Tétrault LLP
Toronto, ON
- Full-time
Added 26 mins ago
HR
Environmental Attendant
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Must have a positive attitude and a genuine desire to work in fast pace environment

BFL CANADA

Client Service Representative, Programs

Toronto, ON, M5H 3M7, Canada

The expected salary for this role ranges from $55,000 to $85,000. · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: The expected salary for this role ranges from $55,000 to $85,000.
Job type: Full-time
Experience: Minimum of 2 years of relevant industry experience is required
Posting language: English
Posted: Nov 11, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative within our Program Group to join our team in our Toronto office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Address client inquiries related to assigned insurance programs, providing timely and accurate information.
Respond promptly to telephone calls and written inquiries from clients and underwriters, maintaining a professional and helpful demeanor.
Request, track, and follow up with insurers and clients for missing information, endorsements, or policy documentation.
Review policy wordings and associated documentation for accuracy and completeness, identifying and correcting any errors as needed.
Create abeyances and follow up on outstanding items from underwriters and clients to ensure timely resolution.
Track and follow up on outstanding client receivables to ensure that accounts are up to date.
Prepare and manage the monthly Bordereau for assigned programs, ensuring timely and accurate completion.
Support EPIC invoicing processes for assigned programs.
Assist with various special projects and perform other duties as required by management.

Our ideal candidate

Minimum of 2 years of relevant industry experience is required
RIBO Licensed
Bilingual in French is considered an asset
Comprehensive knowledge of Professional Lines insurance and policy wordings
Demonstrated excellence in both verbal and written communication.
Ability to work independently as well as collaboratively within a team
Proficient in Microsoft Office applications
Familiarity with Intact Broker Portal and EPIC is a strong asset
Strong organizational skills with effective time management
Customer-focused with a commitment to delivering outstanding service
Exceptional attention to detail

This posting is for an existing vacancy position.

The expected salary for this role ranges from $55,000 to $85,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are.

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

More about us

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

BFL CANADA is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Client Service Representative is responsible for maintaining and servicing a profitable book of business by addressing client inquiries and managing policy documentation. They will also track receivables, prepare monthly Bordereau, and support invoicing processes to ensure operational accuracy.

Requirements

Candidates must have at least 2 years of relevant industry experience and hold a RIBO license. A comprehensive knowledge of Professional Lines insurance and proficiency in Microsoft Office are required for this role.

Skills

Insurance
Professional lines insurance
Policy wordings
Client service
Communication
Time management
Organizational skills
Microsoft office
Intact broker portal
Epic
Invoicing
Bordereau management
Attention to detail
Problem solving

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk management
Brokerage
Client service
RIBO
Professional lines
Policy documentation
Bordereau
EPIC
Intact broker portal
Invoicing
Receivables
Hybrid work
Financial district
Insurance programs
Underwriters
Endorsements
Abeyances

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Work requirements

Jobs in Canada