Jobs in Canada

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Added 24 mins ago
CS
VP Capital Partnerships & Syndication (Vancouver)
Cameron Stephens
Toronto, ON
- Full-time
Hold and maintain a mortgage agent or broker licence in British Columbia (and Alberta if required)
Added 39 mins ago
G
Senior Underwriter
Gallagher
Burnaby, BC
- Full-time
Coordinate and process renewals while ensuring all files, forms, and client details are accurate and up to date, working closely with underwriting teams and broker partners.
Added 54 mins ago
SC
Software Developer - Micro-Integration Platform
Solace Corporation
Ottawa, ON
- Full-time
…are small, focused integrations that connect a Solace event broker to a third-party system (databases, cloud messaging and storage services, legacy message brokers, and more). Each one is…
Added 1 hour ago
CI
Account Manager
Cowan Insurance Group
Brantford, ON
- Full-time
Document client discussions in our Broker Management system (EPIC)
Added 1 hour ago
N
Insurance Service Specialist at Petrela Westmount
Navacord
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Petrela Westmount, a Navacord Company is a boutique commercial broker and recognized leader in construction insurance and surety bonding in Canada. Our specialty focus empowers us to…
Added 2 hours ago
BC
Client Service Representative, Programs
BFL CANADA
Toronto, ON
- Full-time
Familiarity with Intact Broker Portal and EPIC is a strong asset
Added 2 hours ago
Administrative Assistant
My Insurance Broker
Thornhill, ON
Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships…
Added 2 hours ago
Business Development Manager
My Insurance Broker
Thornhill, ON
Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships…
Added 3 hours ago
YM
Yacht Broker
Yacht Master Inc
Montreal, QC
- Full-time
Role Description This is a full-time Yacht Broker role in a hybrid work arrangement based in Montreal, QC, with some work-from-home flexibility. The Yacht Broker will manage the end-to-end…
Added 3 hours ago
HI
(internal only)Personal and Country Farm Underwriter Level 1
HTM Insurance Company
Cobourg, ON
- Full-time
Prepare broker correspondence and underwriting documentation.
Added 3 hours ago
HI
(internal only)Personal/Country Farm Lines Underwriter Level II
HTM Insurance Company
Cobourg, ON
- Full-time
Build and maintain effective broker relationships by providing guidance on coverage, rates, procedures and underwriting requirements.
Added 3 hours ago
HI
Underwriting Team Lead
HTM Insurance Company
Cobourg, ON
- Full-time
…operations, provide leadership and mentorship to staff, strengthen broker relationships, and ensure consistent, high-quality underwriting…
Added 5 hours ago
RI
Oracle PeopleSoft Financials Lead Consultant/PeopleSoft Admin
Raas Infotek
Mississauga, ON
- Contract
Support integration technologies including Integration Broker.
Added 5 hours ago
H
Account Executive (Bilingual) - Private Client
Halpenny
Ottawa, ON
- Full-time
Experience using insurance broker management systems and related technologies
Added 5 hours ago
LG
Underwriter (E&O)
Lions Gate Underwriting
Canada
- Full-time
BMS is a dynamic, independent, global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. We are a global brand with offices…
Added 5 hours ago
EI
Underwriter, Regional Underwriting (Fleet)
Economical Insurance
Calgary, AB
- Full-time
We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our…
Added 5 hours ago
CL
Bilingual Customer Service Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
Good knowledge of North American geography, including cross-border lanes
Added 6 hours ago
DI
Senior Specialist, Growth Marketing & ABM
Definity Insurance Company
Toronto, ON
- Full-time
Working with the brand, content and broker marketing teams and other stakeholders, develop and recommend ABM & digital media strategies and approaches, plans and initiatives to support…
Added 6 hours ago
D
Client Service Associate
Dialectica
Montreal, QC
- Full-time
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their…
Added 6 hours ago
DI
Underwriter, Regional Underwriting (Fleet)
Definity Insurance Company
Calgary, AB
- Full-time
We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our…
Added 6 hours ago
NF
Senior Underwriter Construction and Contracting
Northbridge Financial Corporation
Toronto, ON
- Full-time
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 7 hours ago
TI
Personal Lines Broker
Team Insurance Brokers Inc.
Winnipeg, MB
- Full-time
…continuous improvement and is focused on “building a better broker” to deliver clear advantages and value to its…
Added 14 hours ago
T
QA Automaton Lead
TEKsystems
Toronto, ON
- $85 CAD / hour
- Contract
Added 15 hours ago
T
QA Automaton Lead
TEKsystems
Toronto, ON
- $85 CAD / hour
- Contract
Added 16 hours ago
C(
Controller
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
Own regulatory and broker-dealer accounting, supporting with FINRA and SIPC reporting

BFL CANADA

Client Service Representative, Programs

Toronto, ON, M5H 3M7, Canada

The expected salary for this role ranges from $55,000 to $85,000. · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: The expected salary for this role ranges from $55,000 to $85,000.
Job type: Full-time
Experience: Minimum of 2 years of relevant industry experience is required
Posting language: English
Posted: Nov 11, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative within our Program Group to join our team in our Toronto office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Address client inquiries related to assigned insurance programs, providing timely and accurate information.
Respond promptly to telephone calls and written inquiries from clients and underwriters, maintaining a professional and helpful demeanor.
Request, track, and follow up with insurers and clients for missing information, endorsements, or policy documentation.
Review policy wordings and associated documentation for accuracy and completeness, identifying and correcting any errors as needed.
Create abeyances and follow up on outstanding items from underwriters and clients to ensure timely resolution.
Track and follow up on outstanding client receivables to ensure that accounts are up to date.
Prepare and manage the monthly Bordereau for assigned programs, ensuring timely and accurate completion.
Support EPIC invoicing processes for assigned programs.
Assist with various special projects and perform other duties as required by management.

Our ideal candidate

Minimum of 2 years of relevant industry experience is required
RIBO Licensed
Bilingual in French is considered an asset
Comprehensive knowledge of Professional Lines insurance and policy wordings
Demonstrated excellence in both verbal and written communication.
Ability to work independently as well as collaboratively within a team
Proficient in Microsoft Office applications
Familiarity with Intact Broker Portal and EPIC is a strong asset
Strong organizational skills with effective time management
Customer-focused with a commitment to delivering outstanding service
Exceptional attention to detail

This posting is for an existing vacancy position.

The expected salary for this role ranges from $55,000 to $85,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are.

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

More about us

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

BFL CANADA is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Client Service Representative is responsible for maintaining and servicing a profitable book of business by addressing client inquiries and managing policy documentation. They will also track receivables, prepare monthly Bordereau, and support invoicing processes to ensure operational accuracy.

Requirements

Candidates must have at least 2 years of relevant industry experience and hold a RIBO license. A comprehensive knowledge of Professional Lines insurance and proficiency in Microsoft Office are required for this role.

Skills

Insurance
Professional lines insurance
Policy wordings
Client service
Communication
Time management
Organizational skills
Microsoft office
Intact broker portal
Epic
Invoicing
Bordereau management
Attention to detail
Problem solving

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk management
Brokerage
Client service
RIBO
Professional lines
Policy documentation
Bordereau
EPIC
Intact broker portal
Invoicing
Receivables
Hybrid work
Financial district
Insurance programs
Underwriters
Endorsements
Abeyances

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Work requirements

Jobs in Canada