Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 13 days ago
VC
High School Educational Assistant (0.6 FTE)
Vancouver Christian School
Vancouver, BC
- Full-time
…Assistant is supervised by the High School Inclusive Education Coordinator and works with teachers and staff to support student…
Added 13 days ago
MB
Transportation Coordinator, Wednesday-Saturday or Sunday-Wednesday 12:00pm-10pm
Martin Brower
Calgary, AB
- Full-time
The Transportation Coordinator role supports the Transportation department with administrative tasks. He or she supports planning the hourly workforce while nurturing an environment that…
Added 13 days ago
Team Lead (Halifax Airport)
Commissionaires Nova Scotia
Goffs, NS
PLEASE NOTE: Candidates must hold a valid, graduated Nova Scotia Driver's License
Added 13 days ago
A
Project Coordinator
Amico
Mississauga, ON
- Full-time
In the role of Project Coordinator, you will be responsible to coordinate the flow of information on a project, obtain pricing for changes and assist the Project Manager with the budgeting,…
Added 13 days ago
YE
Finance Coordinator
Youth Empowerment & Support Services
Edmonton, AB
- Full-time
This position is hybrid, onsite 3 - 4 days per week
Added 13 days ago
A
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Cernavoda Units 3 &4 - Project Coordinator will report to the Project Manager and will be responsible for assigned coordination of engineering, procurement, and construction work.
Added 13 days ago
NC
Aviation Predictive Analytics Co-op Student
NAV CANADA
Ottawa, ON
- Full-time
This position is based at the Ottawa Head Office and is classified as a Hybrid position requiring incumbent to be on site a minimum 3 days per week
Added 13 days ago
FH
Registered Nurse, Pediatrics - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Other
We are currently hiring for a Casual Registered Nurse (RN), Pediatrics to join our Pediatrics Program at Langley Memorial Hospital located in Langley, B.C.
Added 13 days ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
United Way Greater Toronto is seeking a Coordinator, Customer Service for a unionized contract role on our team.
Added 13 days ago
FH
Diagnostic Medical Sonographer, (Breast Ultrasound) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $43.32 to $54.04 CAD / hour
- Part-time
Must be a graduate of a recognized training program in Medical Diagnostic Sonography and certified with Sonography Canada or the American Registry for Diagnostic Medical Sonography (ARDMS)…
Added 13 days ago
C
Corporate Security Coordinator Co-op
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 13 days ago
Health & Safety Coordinator
Amrize
Surrey, Brit
Join Amrize as a Health & Safety Coordinator and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s…
Added 13 days ago
Budget Analyst
Government of Alberta
AB
…and operations, as well as ongoing engagement with policy and program areas to provide strategic decision-making support. There are three top leadership priorities that support this One…
Added 13 days ago
PI
Project Coordinator
Pinchin in Canada
Victoria, BC
- Full-time
Grow your career in the environmental consulting industry by joining our Vancouver Island team as a Project Coordinator (HAZ). In this role, you will support the day-to-day coordination and…
Added 13 days ago
MO
Casual Dietary Aide, Riverview Gardens
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Part-time
Dietary Aides must have:
Added 13 days ago
BC
Coordinator, Digital Operations & Program Management
BFL CANADA
Montreal, QC
- Full-time
We are looking for a Coordinator, Digital Operations & Program Management to join our team in our Montreal office!
Added 13 days ago
Social Media Coordinator | Coordinateur(ice) des réseaux sociaux
Goalcast
Montreal, QC
We are looking to amplify our impact and are currently hiring for a Social Media Coordinator to join our team. In this key role, you will be instrumental in broadening our content’s reach…
Added 13 days ago
S
Property & Maintenance Manager
Scotlynn
Brantford, ON
- Full-time
Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
Added 13 days ago
Logistics & Security Field Coordinator (Construction)
PACT
ON · Mississauga, Ontario
This position is 5 days per week
Added 13 days ago
Coordinator, Facilities Planning Projects / Coordonnateur, Projets de planification installations
MSC Mediterranean Shipping Company SA
Montreal, QC
The core mandate of the Coordinator, Facilities Planning Projects is to advance projects with discipline and provide clear visibility into priorities, commitments, risks, required decisions…
Added 13 days ago
UO
Administrative Assistant, HR Students & Facilities
University of British Columbia
Vancouver, BC · UBCV | Liu Institute for Global Issues (LIU)
- $4,719 to $4,960 CAD / month
- Full-time
The SPPGA’s flagship academic program, the Master of Public Policy and Global Affairs (MPPGA), is a professional global public policy program. The School also provides program management,…
Added 13 days ago
NC
Manager, Military Integration and Coordination
NAV CANADA
Ottawa, ON
- Full-time
Added 13 days ago
CG
QA Coordinator
Canada Goose
Toronto, ON · CGT
- Full-time
The Quality Assurance Internal Coordinator follows performance standards, procedures, and audit controls in order to meet QA department and CG business requirements. In this role, he/she…
Added 13 days ago
PH
Assignment Coordinator
ParaMed Home Health Care
North Bay, ON
- Part-time
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 13 days ago
CAPEX Coordinator
Amrize
Edmonton, AB
We’re seeking a CAPEX Coordinator who’s ready to put your skills to work on projects that matter - and build a career with a company that’s building North America.

BFL CANADA

Coordinator, Digital Operations & Program Management

Montreal, QC, H3A 1G1, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Coordinator, Digital Operations & Program Management to join our team in our Montreal office!

The Coordinator, Digital Operations & Program Management contributes to the quality, reliability, and effective delivery of Digital operations, platforms, and programs.

Working closely with the Director, Operations and Program Management, the role provides coordination capacity across four distinct areas: platform review and compliance; billing and operational administration; program documentation and broker resources; and Québec user enablement.

The role collaborates with Program Management, Compliance, Finance, Configuration, Programming, and business stakeholders, engaging each function according to the specific accountability being coordinated.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your Day as a Coordinator, Digital Operations & Program Management

Key Responsibilities

Platform Review, Compliance & Quality

Conduct structured reviews and audits of Digital platforms against established compliance, communications, branding, bilingual, and usability criteria.
Track review findings, approvals, and remediation to maintain a clear audit trail.
Maintain the review framework, criteria, and quality standards used to evaluate Digital platforms.

Operational Support & National Program Administration

Oversee the end-to-end administration of designated national programs or products, including billing, reconciliation, and coordination with key stakeholders.
Coordinate with Program Management, Finance, and other stakeholders to ensure requirements, records, transactions, and follow-ups are effectively managed.
Provide backup capacity for broader Digital billing and operational needs, as required, and contribute to related process improvements.

Program Documentation, Client Materials & Training Resources

Prepare a range of documents and materials to meet team and program needs.
Develop professional materials for broker clients, including presentations, process flows, applications, and other program documentation.
Document program processes and maintain training and reference materials that broker teams can use to understand their programs, updating them at renewal based on information provided by Program Management.

Platform Support & Enablement

Provide initial technical and platform assistance to users and clarify how to use available Digital tools and features.
Triage user-reported incidents, capture the information needed for diagnosis, and escalate technical matters to the appropriate team.
Develop and maintain bilingual FAQs, troubleshooting guidance, online help content, and user instructions focused on self-service.
Analyze recurring user questions and incidents to identify opportunities to improve adoption, guidance, and the overall user experience.

Role Evolution & Flexibility

The responsibilities outlined above represent the primary focus areas of the role and provide direction regarding its expected contribution within Digital Programs and Digital Operations.

As business priorities, program requirements, operational needs, and organizational objectives evolve, specific responsibilities and activities may be adjusted over time in collaboration with the employee and manager. The role is expected to contribute flexibly across Digital Programs and Digital Operations while remaining aligned with the overall objectives of the position.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The coordinator manages digital platform compliance, billing administration, and program documentation to ensure effective delivery of digital operations. They also provide technical support to users and collaborate with various internal stakeholders to improve program processes.

Requirements

The role requires strong coordination skills to manage platform audits, billing, and user enablement across multiple digital programs. Candidates should be capable of developing professional documentation and providing technical assistance to broker clients.

Skills

Program management
Digital operations
Compliance auditing
Billing administration
Technical support
Documentation
Stakeholder management
Process improvement
User enablement
Quality assurance
Bilingual communication
Data reconciliation
Troubleshooting
Training material development

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance

Visa sponsorship

Not detected in the job text

Keywords

Digital Operations
Program Management
Compliance
Auditing
Billing
Risk Management
Insurance Brokerage
Platform Review
Quality Assurance
Stakeholder Coordination
Technical Support
User Enablement
Process Documentation
Bilingual
Hybrid Work
Financial Reconciliation
Configuration
Training Resources
Incident Triage
Employee-owned

Report this job

Work requirements

Jobs in Canada