Find work in Canada.

543,960 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Supports vendor, broker, and syndication partner onboarding by coordinating credit requirements, recommendations to credit officers with authority and communication between Sales and Credit…
Added 15 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
Insurance broker level 1 license or working towards CAIB/CIP (financial support provided!)
Added 16 mins ago
KE
Customs Specialist
Kitchener Executive Consultants Inc
Mississauga, ON
- Full-time
Added 16 mins ago
CL
Logistics Coordinator
Charger Logistics Inc.
Brampton, ON
- Full-time
Added 16 mins ago
CL
Dispatch Coordinator
Charger Logistics Inc.
Brampton, ON
- Full-time
Added 16 mins ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
Added 16 mins ago
NF
Category Specialist
Nature's Fare Markets
Surrey, BC
- Full-time
Accurately maintain and update product, vendor, and broker information within internal systems.
Added 30 mins ago
BC
Director of Real Estate
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
Organize broker lunches, road shows, and other relationship-building events to strengthen Broccolini’s market presence
Added 1 hour ago
D
Trade Settlement Officer
Dexian
Toronto, ON
- $26 to $28 CAD / hour
- Contract
Added 1 hour ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Moncton, NB
Insurance broker level 1 license or working towards CAIB/CIP (financial support provided!)
Added 1 hour ago
AR
Senior Financial/Compensation Analyst (16 month) Temp
Acrisure Re
Toronto, ON
- $70,000 to $110,000 CAD / year
- Full-time
Acrisure Re is an independent global reinsurance broker with a reputation for placing reinsurance programs covering complex and technical books of business. Founded in Toronto more than 25…
Added 1 hour ago
Manager, Trade Reconciliation & Client Reporting (Ottawa)
Scotiabank
Ottawa, ON
Added 2 hours ago
BC
Coordinator, Digital Operations & Program Management
BFL CANADA
Montreal, QC
- Full-time
…billing and operational administration; program documentation and broker resources; and Québec user…
Added 2 hours ago
W
Client Associate, Commercial Insurance, Real Estate
Waypoint
Burnaby, BC
- $45,000 to $60,000 CAD / year
- Full-time
Attend industry, broker, and company events as appropriate to strengthen market knowledge and professional relationships.
Added 2 hours ago
Senior Analyst, NAV Solutions and Oversight (18-Month Contract)
Scotiabank
Toronto, ON
…positions, Fundserv FOF positions, FX Forwards, derivatives, Prime Broker Cash and Position reports, and weekly Custody to Accounting…
Added 2 hours ago
HI
Commercial Insurance Advisor
HUB International
Emerald Park, SK
- Full-time
Proficiency with Broker Management Software Systems
Added 3 hours ago
IB
Account Executive- Professional Liability Programs
Insurance Brokers Association of Alberta
AB · Edmonton, AB
- Full-time
Experience with broker management systems and Microsoft Office applications.
Added 3 hours ago
BB
Territory Sales Manager, On-Premise - Niagara/Hamilton (United Division)
Breakthru Beverage Group
Hamilton, ON · ON · Head Office Ontario CAN
- Full-time
Breakthru Beverage Canada (BBC) is the leading Sales Broker in the Canadian marketplace representing suppliers such as Diageo, Brown-Forman, Pump House and Lucas Bols. At BBC, we put a…
Added 3 hours ago
R
Personal Lines Sales Broker (BC/AB) - Leads Provided
Ratehub
Remote, Canada
- Full-time
- Remote
We’re looking for an Experienced Personal Lines Sales Broker to join our fully remote Insurance team. Reporting to the Personal Line Sales Broker, Team Lead, the Experienced Personal Lines…
Added 3 hours ago
NF
Category Specialist
Nature's Fare Markets
Surrey, BC
- Full-time
Accurately maintain and update product, vendor, and broker information within internal systems.
Added 3 hours ago
FN
Associate Mortgage Underwriter-Excalibur
First National Financial LP
Toronto, ON
- Full-time
…Associate Mortgage Underwriter is responsible for ensuring that all broker conditions are met prior to closing and for all interactions with the Broker to cooperatively satisfy all…
Added 3 hours ago
KL
Specialized Information Technology Analyst (Infrastructure)
Kativik llisarniliriniq
Montreal, QC
- Full-time
Experience with Remote Desktop Services (RDS): RD Gateway, RDWeb, Connection Broker, Session Host, licencing, security, and high availability.
Added 3 hours ago
IC
Licensed Sub Mortgage Broker
iMortgage Canada
Vancouver, BC
- Other
Proficiency in Mortgage Brokerage and a valid Mortgage Broker license
Added 4 hours ago
M
Bilingual Customer Success Manager
Morningstar
Toronto, ON
- Full-time
…work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will…
Added 4 hours ago
BC
Director, Real Estate Development (Life Sciences / Pharma)
Broccolini Construction Inc.
Toronto, ON
- Full-time

BFL CANADA

Coordinator, Digital Operations & Program Management

Montreal, QC, H3A 1G1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Coordinator, Digital Operations & Program Management to join our team in our Montreal office!

The Coordinator, Digital Operations & Program Management contributes to the quality, reliability, and effective delivery of Digital operations, platforms, and programs.

Working closely with the Director, Operations and Program Management, the role provides coordination capacity across four distinct areas: platform review and compliance; billing and operational administration; program documentation and broker resources; and Québec user enablement.

The role collaborates with Program Management, Compliance, Finance, Configuration, Programming, and business stakeholders, engaging each function according to the specific accountability being coordinated.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your Day as a Coordinator, Digital Operations & Program Management

Key Responsibilities

Platform Review, Compliance & Quality

Conduct structured reviews and audits of Digital platforms against established compliance, communications, branding, bilingual, and usability criteria.
Track review findings, approvals, and remediation to maintain a clear audit trail.
Maintain the review framework, criteria, and quality standards used to evaluate Digital platforms.

Operational Support & National Program Administration

Oversee the end-to-end administration of designated national programs or products, including billing, reconciliation, and coordination with key stakeholders.
Coordinate with Program Management, Finance, and other stakeholders to ensure requirements, records, transactions, and follow-ups are effectively managed.
Provide backup capacity for broader Digital billing and operational needs, as required, and contribute to related process improvements.

Program Documentation, Client Materials & Training Resources

Prepare a range of documents and materials to meet team and program needs.
Develop professional materials for broker clients, including presentations, process flows, applications, and other program documentation.
Document program processes and maintain training and reference materials that broker teams can use to understand their programs, updating them at renewal based on information provided by Program Management.

Platform Support & Enablement

Provide initial technical and platform assistance to users and clarify how to use available Digital tools and features.
Triage user-reported incidents, capture the information needed for diagnosis, and escalate technical matters to the appropriate team.
Develop and maintain bilingual FAQs, troubleshooting guidance, online help content, and user instructions focused on self-service.
Analyze recurring user questions and incidents to identify opportunities to improve adoption, guidance, and the overall user experience.

Role Evolution & Flexibility

The responsibilities outlined above represent the primary focus areas of the role and provide direction regarding its expected contribution within Digital Programs and Digital Operations.

As business priorities, program requirements, operational needs, and organizational objectives evolve, specific responsibilities and activities may be adjusted over time in collaboration with the employee and manager. The role is expected to contribute flexibly across Digital Programs and Digital Operations while remaining aligned with the overall objectives of the position.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply About employer

More about this job

Responsibilities

The coordinator manages digital platform compliance, billing administration, and program documentation to ensure effective delivery of digital operations. They also provide technical support to users and collaborate with various internal stakeholders to improve program processes.

Requirements

The role requires strong coordination skills to manage platform audits, billing, and user enablement across multiple digital programs. Candidates should be capable of developing professional documentation and providing technical assistance to broker clients.

Skills

Program management
Digital operations
Compliance auditing
Billing administration
Technical support
Documentation
Stakeholder management
Process improvement
User enablement
Quality assurance
Bilingual communication
Data reconciliation
Troubleshooting
Training material development

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance

Visa sponsorship

Not detected in the job text

Keywords

Digital Operations
Program Management
Compliance
Auditing
Billing
Risk Management
Insurance Brokerage
Platform Review
Quality Assurance
Stakeholder Coordination
Technical Support
User Enablement
Process Documentation
Bilingual
Hybrid Work
Financial Reconciliation
Configuration
Training Resources
Incident Triage
Employee-owned

Report this job