Find work in Canada.

542,985 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
R&
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 13 mins ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and South
York Catholic District School Board
Aurora, ON
- Temporary
…Article 8.01e of the CUPE 2331 Collective Agreement, upon the Manager of Human Resources becoming aware of the return to work of the permanent employee, supply employees placed into long…
Added 13 mins ago
YR
Secondary Long Term Occasional (LTO)100% Special Education - YREM
York Region District School Board
Newmarket, ON
- Full-time
…application to the attention of: The Recruitment Team. For further information regarding this posting, please email Seiji Ishiguro - Principal…
Added 13 mins ago
R&
Housekeeping Leader - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
…Department and will be a member of the Wickaninnish Inn’s Senior Management Team. The Housekeeping Leader along with the Director and other Housekeeping Leaders will be responsible for…
Added 13 mins ago
UO
Affirming Policy Coordinator
University of Manitoba
Winnipeg, MB
- $50,086.4 to $69,833.4 CAD / year
- Full-time
…position reports to the Indigenous Initiatives Implementation Manager which is part of the Associate Vice-President (Indigenous)- Students, Community and Cultural Integration…
Added 13 mins ago
YR
Elementary Long Term Occasional (LTO) 100% Grade French Core
York Region District School Board
Sutton, ON
- Full-time
…application to the attention of: The Recruitment Team. For further information regarding this posting, please email Crystal Mott, Principal,…
Added 13 mins ago
MM
Junior Social Media Manager
Moon Mgmt
Toronto, ON
- Internship
We are seeking a creative, organized, enthusiastic Junior Social Media Manager & Artist Development Intern to join our growing artist management team for a four-month internship.
Added 13 mins ago
SR
Marketing Manager, Content & Events
Skygauge Robotics
Fredericton, NB
- Full-time
As our Marketing Manager, Content & Events, you will refine the organizational foundation for marketing at Skygauge while remaining closely involved in day-to-day execution. This is a…
Added 13 mins ago
YR
Secondary Long Term Occasional (LTO) 100% ASD Community Class and Personalized Alternative Education
York Region District School Board
Vaughan, ON
- Full-time
…application to the attention of: The Recruitment Team. For further information regarding this posting, please email Michelle Randall, Principal, at…
Added 13 mins ago
AU
Route Sales Representative (Delivery Driver)
Alsco Uniforms
Nanaimo, BC
- Full-time
…Performs other duties as required. Reports to the District Manager. The Route Sales Representative will work only four (4) days each week on any of the days from Monday to…
Added 13 mins ago
YC
OSSTF - Temporary Behaviour Resource Worker
York Catholic District School Board
Aurora, ON
- Temporary
Under the direction of the Manager, Behaviour Resources Services and ABA, the Behaviour Resource Worker provides direct service to students with a range of behavioural, social, emotional,…
Added 13 mins ago
BC
Project Manager (Construction Manager) Ontario Line
Bantrel Co.
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
We are currently seeking a qualified Project Manager (Construction Manager) to join our Infrastructure team, based out of Toronto ON. The Project Manager will manage the organization and…
Added 13 mins ago
SR
Administrative Assistant Niisoonag
Serpent River First Nation
Cutler, ON
- Contract
Respond to general inquiries and provide direction to appropriate resources and information.
Added 13 mins ago
Project Manager, Health Commons Solutions Lab
Sinai Health
Toronto, ON
Sinai Health is looking for an experienced Project Manager, Health Commons Solutions Lab. In this role, you’ll support the design, implementation, and refining of projects that improve care…
Added 13 mins ago
Health Care Aide - Casual
Optima Living
Okotoks, AB
In collaboration with the Recreation Manager, assists residents with participation in preferred social and recreational activities and provides one-on-one recreation as needed.
Added 13 mins ago
Olive Garden, Waterloo - General Manager
Recipe Unlimited
Waterloo, ON
Proficient People Manager with coaching experience and the ability to listen and respond effectively to Associate and Guest concerns
Added 13 mins ago
Human Resources - HR Business Partner
Westerkirk
Toronto, ON
…priorities into practical people solutions. The role partners with management, leadership and employees on workforce planning, recruitment, employee relations, performance, development,…
Added 13 mins ago
Intermediate Accountant
Corus Entertainment
Toronto, ON
…our Toronto head office. Reporting directly to the Finance Manager of Affiliate Revenues, this role is part of a team that supports the Affiliates revenue team and leads our month end…
Added 13 mins ago
Service Manager, Operations
Reliance Home Comfort
Richmond Hill, ON
By joining Reliance as an Operations Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking…
Added 13 mins ago
S
Case Worker - Supported Independent Living
Simaril
Winnipeg, MB
- Full-time
Report any agency-related changes and significant issues to the Case Manager or Program Manager.
Added 13 mins ago
FO
Manager, Programs Outreach - Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
This role includes the management of Outreach staff and oversight of project leads, opportunities, and pre-applications. As an active member of the FCM Programs team, the Manager will…
Added 13 mins ago
TG
Production Manager
Trench Group GmbH
Pickering, ON
- $115,000 to $150,000 CAD / year
As Manager of Planning & Scheduling department, you
Added 13 mins ago
OP
Major Accounts Manager
ORA Partenaires
London, ON
- Full-time
The Major Accounts Manager is responsible for managing relationships with the company's strategic customers while overseeing activities related to purchasing, invoicing, inventory…
Added 13 mins ago
AA
Product Line Manager
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
The AXXIS & Open-S Product Line Manager is responsible for the day-to-day ownership, market development and growth of AMI’s complete AXXIS and Open-S product ecosystem.
Added 13 mins ago
W
Health and Beauty Team Associate
Walmart
Olds, AB
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.

BFL CANADA

Coordinator, Digital Operations & Program Management

Montreal, QC, H3A 1G1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Coordinator, Digital Operations & Program Management to join our team in our Montreal office!

The Coordinator, Digital Operations & Program Management contributes to the quality, reliability, and effective delivery of Digital operations, platforms, and programs.

Working closely with the Director, Operations and Program Management, the role provides coordination capacity across four distinct areas: platform review and compliance; billing and operational administration; program documentation and broker resources; and Québec user enablement.

The role collaborates with Program Management, Compliance, Finance, Configuration, Programming, and business stakeholders, engaging each function according to the specific accountability being coordinated.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your Day as a Coordinator, Digital Operations & Program Management

Key Responsibilities

Platform Review, Compliance & Quality

Conduct structured reviews and audits of Digital platforms against established compliance, communications, branding, bilingual, and usability criteria.
Track review findings, approvals, and remediation to maintain a clear audit trail.
Maintain the review framework, criteria, and quality standards used to evaluate Digital platforms.

Operational Support & National Program Administration

Oversee the end-to-end administration of designated national programs or products, including billing, reconciliation, and coordination with key stakeholders.
Coordinate with Program Management, Finance, and other stakeholders to ensure requirements, records, transactions, and follow-ups are effectively managed.
Provide backup capacity for broader Digital billing and operational needs, as required, and contribute to related process improvements.

Program Documentation, Client Materials & Training Resources

Prepare a range of documents and materials to meet team and program needs.
Develop professional materials for broker clients, including presentations, process flows, applications, and other program documentation.
Document program processes and maintain training and reference materials that broker teams can use to understand their programs, updating them at renewal based on information provided by Program Management.

Platform Support & Enablement

Provide initial technical and platform assistance to users and clarify how to use available Digital tools and features.
Triage user-reported incidents, capture the information needed for diagnosis, and escalate technical matters to the appropriate team.
Develop and maintain bilingual FAQs, troubleshooting guidance, online help content, and user instructions focused on self-service.
Analyze recurring user questions and incidents to identify opportunities to improve adoption, guidance, and the overall user experience.

Role Evolution & Flexibility

The responsibilities outlined above represent the primary focus areas of the role and provide direction regarding its expected contribution within Digital Programs and Digital Operations.

As business priorities, program requirements, operational needs, and organizational objectives evolve, specific responsibilities and activities may be adjusted over time in collaboration with the employee and manager. The role is expected to contribute flexibly across Digital Programs and Digital Operations while remaining aligned with the overall objectives of the position.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply About employer

More about this job

Responsibilities

The coordinator manages digital platform compliance, billing administration, and program documentation to ensure effective delivery of digital operations. They also provide technical support to users and collaborate with various internal stakeholders to improve program processes.

Requirements

The role requires strong coordination skills to manage platform audits, billing, and user enablement across multiple digital programs. Candidates should be capable of developing professional documentation and providing technical assistance to broker clients.

Skills

Program management
Digital operations
Compliance auditing
Billing administration
Technical support
Documentation
Stakeholder management
Process improvement
User enablement
Quality assurance
Bilingual communication
Data reconciliation
Troubleshooting
Training material development

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance

Visa sponsorship

Not detected in the job text

Keywords

Digital Operations
Program Management
Compliance
Auditing
Billing
Risk Management
Insurance Brokerage
Platform Review
Quality Assurance
Stakeholder Coordination
Technical Support
User Enablement
Process Documentation
Bilingual
Hybrid Work
Financial Reconciliation
Configuration
Training Resources
Incident Triage
Employee-owned

Report this job