Find work in Canada.

546,874 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
RI
Warehouse Manager
Rentokil Initial
Calgary, AB
- $65,000 CAD / year
- Full-time
…the largest local presence in Canada ensures fast, reliable service and a deep understanding of regional challenges. We currently operate warehouse facilities in BC, AB, QC and ON…
Added 9 mins ago
MR
Merchandiser (Kindersley, SK)
Match Retail
Kindersley, SK
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
BI
Project Manager – Radio & Wireless Communications
BURGEON IT SERVICES
NL · Newfoundland and Labrador, Canada
- Contract
Job Title: Project Manager – Radio & Wireless Communications
Added 9 mins ago
MR
Merchandiser (Flin Flon, MB)
Match Retail
Flin Flon, MB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
MR
Merchandiser
Match Retail
Estevan, SK
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
MR
Merchandiser (Hinton, AB)
Match Retail
Edson, AB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
PD
C211 - Residential Support Worker - (Part Time)
Phoenix Drug & Alcohol Recovery and Education Society
Surrey, BC
- Part-time
…needs, client support, community building with Corrections Service Canada, local police and other external…
Added 9 mins ago
MR
Merchandiser (Labrador City, NL)
Match Retail
Labrador City, NL
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
MR
Merchandiser (Slave Lake, AB)
Match Retail
Slave Lake, AB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
MR
Merchandiser (Whitecourt, AB)
Match Retail
Edson, AB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
MR
Merchandiser (Wainwright, AB)
Match Retail
Lloydminster, AB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
MR
Merchandiser (Vegreville, AB)
Match Retail
Camrose, AB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
SH
Clerk 2 - Primary Care
Southern Health-Santé Sud
Franklin, MB · Emerson-Franklin, MB
- Full-time
…Practitioner), and directly reporting to the Director Health Services or Manager Health Services, the Clerk 2 - Primary Care provides clerical support to the department. The incumbent is…
Added 9 mins ago
MR
Merchandiser (Dauphin, MB)
Match Retail
Brandon, MB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
MR
Merchandiser (Woodstock, NB)
Match Retail
Fredericton, NB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
MR
Merchandiser (Fredericton, NB)
Match Retail
Fredericton, NB
- Contract
We work with our clients, Nespresso, and service major retailers.
Added 9 mins ago
KB
Delivery Truck Driver, Class 5
Kent Building Supplies
Fredericton, NB
- Full-time
…displaying the highest standards of safety and excellent customer service. You will be responsible for monitoring truck maintenance and keeping driver’s records requirements such as daily…
Added 9 mins ago
TU
Trades 2 - Plumber
The University of British Columbia
Vancouver, BC
- Full-time
Plumbers report to the People & Process Manager, Mech Systems & HVAC Trades. Plumbers work both independently as well with other plumbers and associated tradespeople, both at the apprentice…
Added 10 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 10 mins ago
SD
Assistant Front Store Manager, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
Sydney, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 10 mins ago
W
Self Checkout Attendant
Walmart
Fort Saskatchewan, AB
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 10 mins ago
W
(CAN) Asset Protection Associate
Walmart
Lloydminster, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 10 mins ago
W
Consumables Associate
Walmart
Edmonton, AB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 24 mins ago
EW
Project Manager
ERCO Worldwide
Saskatoon, SK
- Full-time
We deliver sustainable, innovative chemical solutions driven by a steadfast commitment to safety, exceptional service, and continuous improvement, rooted in a culture of care that fosters…
Added 24 mins ago
F
Gestionnaire de projets / Project Manager
FluksAqua
Montreal, QC
- Full-time
Assurer le leadership au sein de l'équipe de projet (travailler en collaboration avec diverses parties prenantes des équipes techniques : ingénierie, conception, mise en service, production)

BFL CANADA

Coordinator, Digital Operations & Program Management

Montreal, QC, H3A 1G1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Coordinator, Digital Operations & Program Management to join our team in our Montreal office!

The Coordinator, Digital Operations & Program Management contributes to the quality, reliability, and effective delivery of Digital operations, platforms, and programs.

Working closely with the Director, Operations and Program Management, the role provides coordination capacity across four distinct areas: platform review and compliance; billing and operational administration; program documentation and broker resources; and Québec user enablement.

The role collaborates with Program Management, Compliance, Finance, Configuration, Programming, and business stakeholders, engaging each function according to the specific accountability being coordinated.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your Day as a Coordinator, Digital Operations & Program Management

Key Responsibilities

Platform Review, Compliance & Quality

Conduct structured reviews and audits of Digital platforms against established compliance, communications, branding, bilingual, and usability criteria.
Track review findings, approvals, and remediation to maintain a clear audit trail.
Maintain the review framework, criteria, and quality standards used to evaluate Digital platforms.

Operational Support & National Program Administration

Oversee the end-to-end administration of designated national programs or products, including billing, reconciliation, and coordination with key stakeholders.
Coordinate with Program Management, Finance, and other stakeholders to ensure requirements, records, transactions, and follow-ups are effectively managed.
Provide backup capacity for broader Digital billing and operational needs, as required, and contribute to related process improvements.

Program Documentation, Client Materials & Training Resources

Prepare a range of documents and materials to meet team and program needs.
Develop professional materials for broker clients, including presentations, process flows, applications, and other program documentation.
Document program processes and maintain training and reference materials that broker teams can use to understand their programs, updating them at renewal based on information provided by Program Management.

Platform Support & Enablement

Provide initial technical and platform assistance to users and clarify how to use available Digital tools and features.
Triage user-reported incidents, capture the information needed for diagnosis, and escalate technical matters to the appropriate team.
Develop and maintain bilingual FAQs, troubleshooting guidance, online help content, and user instructions focused on self-service.
Analyze recurring user questions and incidents to identify opportunities to improve adoption, guidance, and the overall user experience.

Role Evolution & Flexibility

The responsibilities outlined above represent the primary focus areas of the role and provide direction regarding its expected contribution within Digital Programs and Digital Operations.

As business priorities, program requirements, operational needs, and organizational objectives evolve, specific responsibilities and activities may be adjusted over time in collaboration with the employee and manager. The role is expected to contribute flexibly across Digital Programs and Digital Operations while remaining aligned with the overall objectives of the position.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply About employer

More about this job

Responsibilities

The coordinator manages digital platform compliance, billing administration, and program documentation to ensure effective delivery of digital operations. They also provide technical support to users and collaborate with various internal stakeholders to improve program processes.

Requirements

The role requires strong coordination skills to manage platform audits, billing, and user enablement across multiple digital programs. Candidates should be capable of developing professional documentation and providing technical assistance to broker clients.

Skills

Program management
Digital operations
Compliance auditing
Billing administration
Technical support
Documentation
Stakeholder management
Process improvement
User enablement
Quality assurance
Bilingual communication
Data reconciliation
Troubleshooting
Training material development

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance

Visa sponsorship

Not detected in the job text

Keywords

Digital Operations
Program Management
Compliance
Auditing
Billing
Risk Management
Insurance Brokerage
Platform Review
Quality Assurance
Stakeholder Coordination
Technical Support
User Enablement
Process Documentation
Bilingual
Hybrid Work
Financial Reconciliation
Configuration
Training Resources
Incident Triage
Employee-owned

Report this job