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Jobs in Canada

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Added 1 min ago
TS
Housing Coordinator
The Salvation Army in Canada
Fort McMurray, AB
- Full-time
Housing With Supports is a program that provides both rent subsidies, as well as the assignment of a Housing Coordinator who provides Intensive Case Management and connections to community…
Added 1 min ago
CH
Scheduling Coordinator – Edmonton (Full-Time)
CBI Home Health
Edmonton, AB
- Full-time
Technical Skills: Proficiency in Microsoft Office Suite and experience with scheduling software (e.g., AlayaCare). Keyboarding speed of 35-45 words per minutes required.
Added 1 min ago
CH
Scheduling Coordinator – Hamilton (Full-Time)
CBI Home Health
Hamilton, ON
- Full-time
Scheduling Coordinator - Care Access Representative - Hamilton (Full-Time)
Added 16 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 16 mins ago
A
Project Coordinator
Ambient
Coquitlam, BC
- Full-time
Ability to learn and interpret technical and contractual language
Added 16 mins ago
BH
Property Coordinator 1 - Indigenous Land Services
BC Hydro
Vancouver, BC
- $63,200 to $68,600 CAD / year
- Full-time
…and makes decisions if the proposal/request warrants further technical and engineering review. Reviews legal terms and conditions of BC Hydro’s property interests, searches titles, reviews…
Added 16 mins ago
CH
Scheduling Coordinator – Hamilton (Full-Time)
CBI Home Health
Hamilton, ON
- Full-time
Scheduling Coordinator - Care Access Representative - Hamilton (Full-Time)
Added 31 mins ago
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU)
Fraser Health
Chilliwack, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 46 mins ago
R
Construction Coordinator - Key Lake
Raise
Leask, SK
- Full-time
Raise is currently hiring a Construction Coordinator on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 46 mins ago
UO
Undergraduate Admissions Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $5,027 to $5,413 CAD / month
- Full-time
…communicates directly with applicants. The Undergraduate Admissions Coordinator participates in activities that provide information to applicants and current students with regards to the…
Added 46 mins ago
TS
Housing Coordinator
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Housing With Supports is a program that provides both rent subsidies, as well as the assignment of a Housing Coordinator who provides Intensive Case Management and connections to community…
Added 46 mins ago
MM
Coordinator, Facilities Planning Projects
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The core mandate of the Coordinator, Facilities Planning Projects is to advance projects with discipline and provide clear visibility into priorities, commitments, risks, required decisions…
Added 46 mins ago
UC
Service and Inventory Coordinator
unHR Company
Ottawa, ON · Nepean, ON
- Full-time
· Record service activity and parts usage, verify equipment readiness and escalate safety, technical or approval concerns
Added 46 mins ago
Q
Buyer
QCCANADA
Surrey, BC
- Full-time
Manage open and in-transit orders through to delivery with suppliers and the Supply Chain Coordinator, keeping our systems accurate through split shipments and container planning, and…
Added 46 mins ago
AC
Administrator Support
Aston Carter
Toronto, ON · East York, ON
- $40 to $50 CAD / hour
- Contract
Job Title: Project Administration Coordinator Manufacturing Plant TrialsJob Description
Added 46 mins ago
SP
Purchasing Coordinator - Bilingual
Superior Propane
Calgary, AB
- Full-time
The Purchasing Coordinator is responsible for the timely, accurate, and cost-effective procurement of service parts, equipment, and operating materials across assigned regions. This role…
Added 46 mins ago
TP
Project Coordinator
Team Power Solutions
Saskatoon, SK
- Full-time
…services to industrial clients. We’re looking for a Project Coordinator to support our Electrical Engineering team across multiple client projects. You’ll work closely with Project…
Added 1 hour ago
IT Operations & CMDB Analyst
Purolator
ON · Mississauga, ON
Note: This role acts as the operational coordinator during a major incident. Technical diagnosis and service restoration remain the responsibility of the assigned resolver teams.
Added 1 hour ago
RT
Office Coordinator
Russell Tobin
Toronto, ON
- $46 to $49 CAD / hour
- Contract
…bit as vibrant as the platform we support. From the Workplace Coordinator's perspective, there is a seamless connection between the experience an employee has at work and the environment…
Added 1 hour ago
MF
Marketing Coordinator / Senior Marketing Coordinator (TOMK-01)
MEA Forensic Engineers & Scientists
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
MEA Forensic Engineers & Scientists is seeking a Marketing Coordinator or Senior Marketing Coordinator for a full-time in-office position in our Toronto, Ontario office to help us build…
Added 1 hour ago
PI
IT Operations & CMDB Analyst
Purolator Inc.
Mississauga, ON
- Full-time
Note: This role acts as the operational coordinator during a major incident. Technical diagnosis and service restoration remain the responsibility of the assigned resolver teams.
Added 1 hour ago
AG
EDI Coordinator
Addmore Group
Boucherville, QC
- Full-time
Client is looking for a highly organized and technical EDI Coordinator to manage the electronic data interchange between our internal systems and global trading partners. The successful…
Added 1 hour ago
FH
Registered Nurse, Older Adult - Acute Care for Elders - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 hour ago
AI
Maintenance Control Technician
Air Inuit
Montreal, QC
- Full-time
Assist the Maintenance Coordinator in organizing and coordinating technical work to be performed on aircraft.
Added 2 hours ago
FB
Seasonal Tax Services Associate
Farm Business Consultants
Belleville, ON
- Other
A real path forward. Returning associates get first pick of preferred territories, and our Member Care Coordinator and Tax Advisor roles are filled from within wherever we can.

BFL CANADA

Coordinator, Digital Operations & Program Management

Montreal, QC, H3A 1G1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Coordinator, Digital Operations & Program Management to join our team in our Montreal office!

The Coordinator, Digital Operations & Program Management contributes to the quality, reliability, and effective delivery of Digital operations, platforms, and programs.

Working closely with the Director, Operations and Program Management, the role provides coordination capacity across four distinct areas: platform review and compliance; billing and operational administration; program documentation and broker resources; and Québec user enablement.

The role collaborates with Program Management, Compliance, Finance, Configuration, Programming, and business stakeholders, engaging each function according to the specific accountability being coordinated.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your Day as a Coordinator, Digital Operations & Program Management

Key Responsibilities

Platform Review, Compliance & Quality

Conduct structured reviews and audits of Digital platforms against established compliance, communications, branding, bilingual, and usability criteria.
Track review findings, approvals, and remediation to maintain a clear audit trail.
Maintain the review framework, criteria, and quality standards used to evaluate Digital platforms.

Operational Support & National Program Administration

Oversee the end-to-end administration of designated national programs or products, including billing, reconciliation, and coordination with key stakeholders.
Coordinate with Program Management, Finance, and other stakeholders to ensure requirements, records, transactions, and follow-ups are effectively managed.
Provide backup capacity for broader Digital billing and operational needs, as required, and contribute to related process improvements.

Program Documentation, Client Materials & Training Resources

Prepare a range of documents and materials to meet team and program needs.
Develop professional materials for broker clients, including presentations, process flows, applications, and other program documentation.
Document program processes and maintain training and reference materials that broker teams can use to understand their programs, updating them at renewal based on information provided by Program Management.

Platform Support & Enablement

Provide initial technical and platform assistance to users and clarify how to use available Digital tools and features.
Triage user-reported incidents, capture the information needed for diagnosis, and escalate technical matters to the appropriate team.
Develop and maintain bilingual FAQs, troubleshooting guidance, online help content, and user instructions focused on self-service.
Analyze recurring user questions and incidents to identify opportunities to improve adoption, guidance, and the overall user experience.

Role Evolution & Flexibility

The responsibilities outlined above represent the primary focus areas of the role and provide direction regarding its expected contribution within Digital Programs and Digital Operations.

As business priorities, program requirements, operational needs, and organizational objectives evolve, specific responsibilities and activities may be adjusted over time in collaboration with the employee and manager. The role is expected to contribute flexibly across Digital Programs and Digital Operations while remaining aligned with the overall objectives of the position.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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More about this job

Responsibilities

The coordinator manages digital platform compliance, billing administration, and program documentation to ensure effective delivery of digital operations. They also provide technical support to users and collaborate with various internal stakeholders to improve program processes.

Requirements

The role requires strong coordination skills to manage platform audits, billing, and user enablement across multiple digital programs. Candidates should be capable of developing professional documentation and providing technical assistance to broker clients.

Skills

Program management
Digital operations
Compliance auditing
Billing administration
Technical support
Documentation
Stakeholder management
Process improvement
User enablement
Quality assurance
Bilingual communication
Data reconciliation
Troubleshooting
Training material development

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance

Visa sponsorship

Not detected in the job text

Keywords

Digital Operations
Program Management
Compliance
Auditing
Billing
Risk Management
Insurance Brokerage
Platform Review
Quality Assurance
Stakeholder Coordination
Technical Support
User Enablement
Process Documentation
Bilingual
Hybrid Work
Financial Reconciliation
Configuration
Training Resources
Incident Triage
Employee-owned

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