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BFL CANADA

Insurance Associate

Montreal, QC, H3A 1G1, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for an Insurance associate to join our team dedicated to the Ordre des Ingénieurs du Québec Program in our Montreal office!

As an Insurance Associate, you will be responsible for assisting the Client Service Representative to ensure the Commercial team meets company objectives and quality service to clients, colleagues, and insurers.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working with our team!

Your day as an Insurance Associate

Create, document, and maintain up-to-date client files.
Send policies, endorsements, and policy amendments.
Process invoices accurately and prepare letters, premium financing agreements, endorsements, and other documents as required.
Prepare and issue certificates.
Send required correspondence.
Answer calls received through the program’s dedicated phone line and direct them to the assigned brokers.
Monitor and triage emails received in the program mailbox, ensuring they are forwarded to the appropriate individuals.
Follow established procedures related to all administrative tasks.
Perform other duties and special projects as required.

Our Ideal Candidate

Experience in a similar position, preferably in the insurance industry.
College diploma (DEC).
Knowledge of EPIC an asset.
Bilingual with strong verbal and written communication skills in both French and English, as the candidate will be required to interact in English with stakeholders (colleagues and clients) outside Quebec;
Strong analytical and problem-solving skills.
Effective time management and organizational skills.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

Let’s stay in touch: Follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca

BFL CANADA is an equal-opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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More about this job

Responsibilities

The Insurance Associate assists the Client Service Representative in maintaining client files, processing invoices, and issuing certificates. They also manage incoming calls and emails for the program while ensuring all administrative tasks follow established procedures.

Requirements

The ideal candidate holds a college diploma (DEC) and possesses experience in a similar insurance industry position. Strong analytical, organizational, and bilingual communication skills in English and French are required.

Skills

Insurance administration
Client service
Data entry
Policy documentation
Invoicing
Communication
Analytical skills
Problem-solving
Time management
Organizational skills
Bilingualism
Epic software

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Hybrid work program

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk Management
Insurance Brokerage
Client Service
Policy Administration
Invoicing
Epic
Administrative Support
Bilingual
Commercial Insurance
Data Management
Professional Development
Hybrid Work
Insurance Industry

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