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Added 13 mins ago
SH
Materials Management Coordinator, Supply Chain
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
Added 13 mins ago
CO
Job ID #32085: Cartographic GIS Technician (REPOST)
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Coordinator, Information Systems & Cartography Planning, the Cartographic GIS Technician performs digitizing, map compilation and data management associated with internal…
Added 43 mins ago
PH
Patient Care Coordinator, BC Mental Health and Substance Use Services
Provincial Health Services Authority
Vancouver, BC
- Full-time
Added 43 mins ago
PH
Social Worker
Provincial Health Services Authority
Surrey, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 1 hour ago
WR
Nurse 2 - CIVP
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting to the Manager, Health Services and under the supervision of the Nursing Resource Coordinator, the Registered Nurse Home Care - CIVP provides nursing care to clients in the…
Added 1 hour ago
SH
Home Care Attendant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 1 hour ago
SH
Home Care Attendant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 1 hour ago
SH
Home Care Attendant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 1 hour ago
SH
Home Care Attendant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 1 hour ago
SH
Home Care Attendant
Shared Health-Soins Communs
Treherne, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 1 hour ago
WR
Nurse 2 - CIVP
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting to the Manager, Health Services and under the supervision of the Nursing Resource Coordinator, the Registered Nurse Home Care - CIVP provides nursing care to clients in the…
Added 1 hour ago
SH
Clerk III - Volunteer Services
Shared Health-Soins Communs
Brandon, MB
- Full-time
…Volunteer Services program. Directly responsible to the Regional Coordinator of Volunteer Services for the day-to-day operation and coordination of the Volunteer Program within Prairie…
Added 1 hour ago
WR
Nurse 2 - CIVP
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting to the Manager, Health Services and under the supervision of the Nursing Resource Coordinator, the Registered Nurse Home Care - CIVP provides nursing care to clients in the…
Added 1 hour ago
SH
Home Care Attendant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 1 hour ago
SH
Volunteer Coordinator
Shared Health-Soins Communs
Portage la Prairie, MB
- Full-time
Reporting to the Regional Coordinator - Volunteer Services, the Coordinator - Volunteer Services is responsible for the delivery of quality volunteer services within Prairie Mountain Health…
Added 1 hour ago
SH
Home Care Attendant
Shared Health-Soins Communs
Dauphin, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 1 hour ago
SH
Home Care Attendant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 2 hours ago
VE
Project Coordinator
VINCI Energies
Cranbrook, BC
- Full-time
Coquitlam Ridge Constructors is currently seeking a team-oriented, self-motivated, and dedicated individual to join our Operations department as a Project Coordinator.
Added 2 hours ago
AF
Child Development Specialist
Allies for Every Child
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Collaborate with Health Services Coordinator, Family and Community Specialist, Mental Health Specialist and/or Inclusion Specialist to ensure the health, nutrition and special needs of…
Added 2 hours ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 2 hours ago
BB
Project Coordinator
BA Blacktop Group of Companies
Cranbrook, BC
- Full-time
Coquitlam Ridge Constructors is currently seeking a team-oriented, self-motivated, and dedicated individual to join our Operations department as a Project Coordinator.
Added 3 hours ago
AH
Registered Nurse - Transition Coordinator
Alberta Health Services
Brooks, AB
- Part-time
…position offers that balance. As a Registered Nurse - Transition Coordinator, you’ll support patients and families as they navigate important care decisions, drawing on information from…
Added 3 hours ago
AH
Personal Support Coordinator
Alberta Health Services
Elk Point, AB
- Part-time
The Elk Point Healthcare Centre has an opportunity for a passionate Personal Support Coordinator (PSC) dedicated to patient- and family-centered care. This role will be an integral part of…
Added 3 hours ago
AH
Registered Nurse - Transition Coordinator
Alberta Health Services
St. Albert, AB
- Part-time
…system, and this position offers that balance. As a Transition Coordinator, you’ll support patients and families as they navigate important care decisions, drawing on information from…
Added 4 hours ago
Land and Resource Coordinator
Amrize
Winnipeg, MB · Saskatoon, SK
Join Amrize as a Land and Resource Coordinator and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s…

BGIS

Bilingual Customer Service Representative (1 Year Contract)

Markham, ON, Canada

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum.
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the Support team and reporting to the Customer Service Coordinator the Customer Service Representative will:

Be the first line of communication for our customers, as such a positive attitude and “can do” attitude are paramount
Greet customers warmly and make every customer feel like they are our number one client
Ensure client's expectations are met, resolving issues quickly, and being proactive with client needs and requirements
Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; explaining and deploying the best solution to solve the issue; expediting correction or adjustment; following up to ensure resolution
Place, follow up and close work/supply orders according to established procedures
Keep accurate records of discussions or correspondence with customers
Prepare service reports by collecting and analyzing customer information
Build and maintain relationships with new and existing accounts
Identify trends and patterns of client issues or work systems, initiate improvement or escalate to appropriate person
Provide general administrative and reception backup support
Work as a team player with fellow staff members to optimize productivity
Represent the company and what we stand for
Other duties as assigned

Knowledge & Skills

Demonstrated customer service skills
Bilingual - English and French a must
Ability to communicate effectively verbally and in written format with both internal and external stakeholders at all levels
Professional, courteous, approachable manner with a "can-do" attitude
Good computer/data entry skills and knowledge of Microsoft Office Software
Ability to work in a fast paced environment to accomplish multiple goals
Excellent time management and problem solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Self-disciplined and accountable with strong interpersonal skills
Ability to work independently and as a team
Ability to multi-task, prioritize work effectively and meet multiple deadlines
Effective attention to detail and a high degree of accuracy
Demonstrated ability to deal with change, make decisions and implement creative solutions
Post-secondary education in a related field or commensurate work experience
Past customer service and/or sales experience is preferred

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Serve as the first point of contact for customers, resolve service issues, manage work and supply orders, and maintain accurate customer records and service reports. Build client relationships, identify recurring issues and improvement opportunities, and provide administrative and reception support while collaborating with the team.

Requirements

Requires strong customer service skills and fluency in both English and French, along with effective communication, computer and Microsoft Office skills, and the ability to manage multiple priorities in a fast-paced environment. Post-secondary education in a related field or equivalent work experience is required, while prior customer service or sales experience is preferred.

Skills

Customer Service
English-French Bilingual Communication
Verbal and Written Communication
Problem Solving
Microsoft Office
Data Entry
Time Management
Interpersonal Skills
Multitasking
Prioritization
Attention to Detail
Accuracy
Relationship Building
Administrative Support
Decision-Making
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual English and French
Client Relations
Service Problem Resolution
Work Orders
Supply Orders
Customer Records
Service Reports
Customer Information
Microsoft Office
Data Entry
Administrative Support
Reception Support
Process Improvement
Time Management
Problem Solving
Multitasking
Attention to Detail
Facilities Services
Account Management

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