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Added 44 mins ago
NB
Associate Advice Center Manager
National Bank of Canada
Valleyfield, PE
- Full-time
Motivate your team to ensure an exceptional client experience
Added 1 hour ago
TH
Merchandising Execution Associate Part-Time - 7102 Thunder Bay
The Home Depot Canada
Thunder Bay, ON
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 1 hour ago
CO
Temporary Customer Experience Representative (up to 2 years)
City of Saint John
Saint John, NB
- Temporary
Join us as a Customer Experience Representative!
Added 1 hour ago
GD
Life Cycle Material Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
- Full-time
…of product and provide an overall positive internal/external customer…
Added 2 hours ago
GO
Licensing and Permit Agent
Government of Yukon
Whitehorse, YT
- Full-time
…fast-paced setting. We are looking to add a skilled and dedicated representative to our team! Previous experience in a licensing and permit (or similar) role is an…
Added 2 hours ago
DT
ROV Technical Support Representative
Deep Trekker Inc.
Kitchener, ON
- Full-time
Manage support tickets and customer repairs throughout the service lifecycle, ensuring timely resolution and a positive customer experience.
Added 3 hours ago
B
Content and Events Coordinator
BCAA
Burnaby, BC · *Head Office
- Full-time
Serve as an on-camera representative of Evo, showcasing services, Member experiences, partnerships, community initiatives, and brand stories.
Added 4 hours ago
QD
Class 5 Driver, Star Building Materials
Qualico Developments Canada Ltd.
AB
- Full-time
Providing excellent customer service to all customers as a representative of the company.
Added 4 hours ago
QD
Class 1 Driver, Star Building Materials
Qualico Developments Canada Ltd.
AB
- Full-time
Providing excellent customer service to all customers as a representative of the company.
Added 4 hours ago
QD
Sales Representative (New Homes), StreetSide
Qualico Developments Canada Ltd.
Edmonton, AB
- Full-time
Reporting to the Sales and Marketing Manager, as the Sales Representative you will handle the direct sale of new homes. You will also provide sales expertise and ensure existing and…
Added 4 hours ago
RD
Sales Representative
Roomidea Decoration Inc.
Toronto, ON · North York, ON
- Contract
…cabinetry and built-in storage. We are looking for a Sales Representative to help customers move from an initial inquiry to a clearly understood project…
Added 4 hours ago
PD
Cleaning Technician
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
…deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we…
Added 4 hours ago
ID
Sales Estimating Representative
Inter-Co Division 10 Inc.
Toronto, ON
- Full-time
…American Division 10 distribution company focused on exceptional customer service, competitive pricing and industry-leading expertise and project…
Added 4 hours ago
TI
Assistant Manager, Visitor Experience Ops
TORONTO INTERNATIONAL FILM FESTIVAL
Toronto, ON
- $50,000 to $70,380 CAD / year
- Full-time
Reporting to the Senior Manager, Visitor Experience Operations, the Assistant Manager, Visitor Experience Operations supports the daily operations of the TIFF Lightbox. The Assistant…
Added 4 hours ago
OH
Customer Service Representative: Intake - Casual
Ottawa Humane Society
Ottawa, ON
- $24.02 to $27.01 CAD / hour
The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal…
Added 4 hours ago
PC
Sales Representative
Prime Communications Canada Inc
Oakville, ON
- Up to $17.95 CAD / hour
- Full-time
As a Solution Specialist (Sales Representative) on our Retail Team and working at our Oakville Rogers Store, you will be an entrepreneur of Rogers and Fido plans, products, and services.…
Added 4 hours ago
LH
2600001682 - Physician Assistant
Lakeridge Health
Oshawa, ON
- Full-time
…staff physicians and play a key role in supporting the patient experience. Expected duties and responsibilities will…
Added 4 hours ago
IT
Customer Service Representative - Credit
Inland Truck & Equipment
Langley (District), BC · Langley, BC
- Full-time
The Customer Service Representative is part of the AR/Collections team and will be responsible for the follow-up and collection of all accounts and contracts receivable including the…
Added 5 hours ago
CE
Rental Representative
Cooper Equipment Rentals Limited
Red Deer, AB
- Full-time
We are looking for customer-oriented, motivated individuals to join our professional team.
Added 5 hours ago
AU
Security Guard - Bilingual - Customer Service Representative - Casual
Allied Universal
Vancouver, BC
- $20 CAD / hour
- Full-time
Allied Universal is seeking Security Guard Bilingual - Customer Service Representative in Vancouver, British Columbia.
Added 5 hours ago
E
Technical Support Representative - Val D'Or Service
Epiroc
Val-d'Or, QC
- Full-time
Join Our Team as a Technical Support Representative - Val D'Or Service at Epiroc!
Added 5 hours ago
E
Service Administrator
Epiroc
Sudbury, ON · Lively, ON
- Full-time
Providing customer quotations & failure analysis reports for repair & return, exchange & fixed price Service Orders.
Added 5 hours ago
FC
Member Service Representative (Part-Time)
FirstOntario Credit Union
Hamilton, ON
- Part-time
Previous cash handling and/or customer service preferred
Added 5 hours ago
TN
Sales representative
TA Networks Inc.
Mississauga, ON
- Full-time
The successful candidate will have experience in selling communications solutions to the large enterprise business market. Reporting to the Sales Manager, the Sales Representative will be…
Added 5 hours ago
CA
Graduate Assistant - NSF StMU NSF Noyce Scholars
Career and Professional Development Center
St. Mary's, NL · St Marys, NL
- Part-time
Excellent customer service skills with ability to provide service to the university community; Professional demeanor, appearance and strong work ethic.

BGIS

Bilingual Customer Service Representative (1 Year Contract)

Markham, ON, Canada

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum.
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the Support team and reporting to the Customer Service Coordinator the Customer Service Representative will:

Be the first line of communication for our customers, as such a positive attitude and “can do” attitude are paramount
Greet customers warmly and make every customer feel like they are our number one client
Ensure client's expectations are met, resolving issues quickly, and being proactive with client needs and requirements
Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; explaining and deploying the best solution to solve the issue; expediting correction or adjustment; following up to ensure resolution
Place, follow up and close work/supply orders according to established procedures
Keep accurate records of discussions or correspondence with customers
Prepare service reports by collecting and analyzing customer information
Build and maintain relationships with new and existing accounts
Identify trends and patterns of client issues or work systems, initiate improvement or escalate to appropriate person
Provide general administrative and reception backup support
Work as a team player with fellow staff members to optimize productivity
Represent the company and what we stand for
Other duties as assigned

Knowledge & Skills

Demonstrated customer service skills
Bilingual - English and French a must
Ability to communicate effectively verbally and in written format with both internal and external stakeholders at all levels
Professional, courteous, approachable manner with a "can-do" attitude
Good computer/data entry skills and knowledge of Microsoft Office Software
Ability to work in a fast paced environment to accomplish multiple goals
Excellent time management and problem solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Self-disciplined and accountable with strong interpersonal skills
Ability to work independently and as a team
Ability to multi-task, prioritize work effectively and meet multiple deadlines
Effective attention to detail and a high degree of accuracy
Demonstrated ability to deal with change, make decisions and implement creative solutions
Post-secondary education in a related field or commensurate work experience
Past customer service and/or sales experience is preferred

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Serve as the first point of contact for customers, resolve service issues, manage work and supply orders, and maintain accurate customer records and service reports. Build client relationships, identify recurring issues and improvement opportunities, and provide administrative and reception support while collaborating with the team.

Requirements

Requires strong customer service skills and fluency in both English and French, along with effective communication, computer and Microsoft Office skills, and the ability to manage multiple priorities in a fast-paced environment. Post-secondary education in a related field or equivalent work experience is required, while prior customer service or sales experience is preferred.

Skills

Customer Service
English-French Bilingual Communication
Verbal and Written Communication
Problem Solving
Microsoft Office
Data Entry
Time Management
Interpersonal Skills
Multitasking
Prioritization
Attention to Detail
Accuracy
Relationship Building
Administrative Support
Decision-Making
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual English and French
Client Relations
Service Problem Resolution
Work Orders
Supply Orders
Customer Records
Service Reports
Customer Information
Microsoft Office
Data Entry
Administrative Support
Reception Support
Process Improvement
Time Management
Problem Solving
Multitasking
Attention to Detail
Facilities Services
Account Management

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