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Added 25 mins ago
B
Content and Events Coordinator
BCAA
Burnaby, BC · *Head Office
- Full-time
Added 1 hour ago
CN
Facilitator, Training and Development
Canadian National Institute for the Blind
Ottawa, ON
- $30.9 to $38.65 CAD / hour
- Contract
Support the collection of feedback, assessments, and participation data to inform program evaluation.
Added 1 hour ago
OH
Customer Service Representative: Intake - Casual
Ottawa Humane Society
Ottawa, ON
- $24.02 to $27.01 CAD / hour
Enter and maintain data integrity in Raiser’s Edge and Chameleon
Added 1 hour ago
CA
Administrative Assistant
CPHR Alberta
Calgary, AB
- Full-time
Back-up support to Office Services Coordinator (office coordination, mail and package pick-up).
Added 2 hours ago
S
Youth and Family Counsellor, Mental Health Program - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
The Youth and Family Counsellor (YFC) reports operationally to the Clinical Nurse Coordinator at BC Children's Hospital Mental Health and is responsible for maintaining a physically and…
Added 2 hours ago
PH
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Provincial Health Services Authority
Vancouver, BC
- Full-time
Client Care Coordinator, Reproductive Mental Health
Added 2 hours ago
AT
Parts Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
We’re on the lookout for a Parts Coordinator who will be a key player in ensuring the smooth flow of inventory and parts to our maintenance facilities. Your contributions will directly…
Added 2 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 2 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 2 hours ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 2 hours ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…ethics submission and study registration through recruitment, data collection and analysis support, to publication and knowledge translation. The incumbent is expected to work with a high…
Added 2 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Internship
We are recruiting a clinical research coordinator to contribute to a project evaluating the effectivess of virtual reality exposure therapy for anxiety and related disorders in psychiatric…
Added 2 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 2 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assisting with participant recruitment, data collection, and storing of study documents according to the research protocol,
Added 2 hours ago
MI
Sap Basis and Security Specialist
Mercer International Inc.
Vancouver, BC
- Full-time
…(FICO). Additional responsibilities include facilitating GCP data lake pipelines, supporting RISE with SAP operations on GCP, and contributing to the deployment of SAP Fiori and SAP Joule…
Added 2 hours ago
LG
Bilingual HR Assistant
Liebherr Group
Burlington, ON
- Full-time
Provide support to HR Business Partners and HR Coordinator, by performing project based tasks
Added 2 hours ago
LH
CCM-Care Coordinator Manager
Lifemark Health Group
Stony Plain, AB
- Full-time
The Care Coordinator Manager is responsible for performing and overseeing all aspects of clinic coordination, including patient intake, data entry, phone and email communications, outbound…
Added 2 hours ago
UO
Outdoor Youth Program Coordinator- Faculty of Kinesiology
University of Calgary
Calgary, AB
- Full-time
The Active Living in the Faculty of Kinesiology is currently seeking a Full-time Regular Outdoor Youth Program Coordinator.
Added 2 hours ago
GD
Accounting Clerk - Saskatoon
Gabriel Dumont Institute
Saskatoon, SK
- Full-time
Responsibilities: Reporting to the Finance Coordinator for GDI, the Accounting Clerk will be responsible for maintaining records for accounting functions and assisting with audits; keeping…
Added 2 hours ago
GC
REQ26-146- Coordinator-Talent Management and Organizational DevelopmentNew
Glencore Canada
Quebec, QC
- Full-time
COORDINATOR – TALENT MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT- 2nd Posting
Added 2 hours ago
C
Project Coordinator
CEM
Vancouver, BC
- Full-time
CEM is seeking a highly organized, detail-oriented, and proactive Project Coordinator to serve as a central operational support resource across all pillars of the organization.
Added 2 hours ago
RH
Senior Creative Strategist - DTC / eCommerce
Right Hook Digital
Remote, Canada
- Full-time
- Remote
We're looking for an experienced Senior Creative Strategist who knows how to turn customer insights, performance data and direct-response principles into creative that drives growth for…
Added 2 hours ago
SH
Health Information Registration Clerk
Southern Health-Santé Sud
Winkler, MB
- Full-time
Reporting to the Registration Services Coordinator, the Registration Clerk is responsible for the accurate and concise collection of information during the registration process adhering to…
Added 2 hours ago
TU
Training Coordinator and Supervisor
The University of British Columbia
Vancouver, BC
- $5,377.61 to $6,308.19 CAD / month
- Full-time
The Training Coordinator and Supervisor provides supervision to technicians who have day-to-day responsibility for animal care and conduct specialized services for the above listed…
Added 2 hours ago
CO
Sustainable Operations Program Analyst
County of Simcoe
Midhurst, ON
- Full-time
…tracking and analysis of building utilities and greenhouse gas data, assisting with analysis of equipmentretrofits, responding to client inquiries, and supporting the development of…

BGIS

Bilingual Customer Service Representative (1 Year Contract)

Markham, ON, Canada

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum.
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the Support team and reporting to the Customer Service Coordinator the Customer Service Representative will:

Be the first line of communication for our customers, as such a positive attitude and “can do” attitude are paramount
Greet customers warmly and make every customer feel like they are our number one client
Ensure client's expectations are met, resolving issues quickly, and being proactive with client needs and requirements
Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; explaining and deploying the best solution to solve the issue; expediting correction or adjustment; following up to ensure resolution
Place, follow up and close work/supply orders according to established procedures
Keep accurate records of discussions or correspondence with customers
Prepare service reports by collecting and analyzing customer information
Build and maintain relationships with new and existing accounts
Identify trends and patterns of client issues or work systems, initiate improvement or escalate to appropriate person
Provide general administrative and reception backup support
Work as a team player with fellow staff members to optimize productivity
Represent the company and what we stand for
Other duties as assigned

Knowledge & Skills

Demonstrated customer service skills
Bilingual - English and French a must
Ability to communicate effectively verbally and in written format with both internal and external stakeholders at all levels
Professional, courteous, approachable manner with a "can-do" attitude
Good computer/data entry skills and knowledge of Microsoft Office Software
Ability to work in a fast paced environment to accomplish multiple goals
Excellent time management and problem solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Self-disciplined and accountable with strong interpersonal skills
Ability to work independently and as a team
Ability to multi-task, prioritize work effectively and meet multiple deadlines
Effective attention to detail and a high degree of accuracy
Demonstrated ability to deal with change, make decisions and implement creative solutions
Post-secondary education in a related field or commensurate work experience
Past customer service and/or sales experience is preferred

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Serve as the first point of contact for customers, resolve service issues, manage work and supply orders, and maintain accurate customer records and service reports. Build client relationships, identify recurring issues and improvement opportunities, and provide administrative and reception support while collaborating with the team.

Requirements

Requires strong customer service skills and fluency in both English and French, along with effective communication, computer and Microsoft Office skills, and the ability to manage multiple priorities in a fast-paced environment. Post-secondary education in a related field or equivalent work experience is required, while prior customer service or sales experience is preferred.

Skills

Customer Service
English-French Bilingual Communication
Verbal and Written Communication
Problem Solving
Microsoft Office
Data Entry
Time Management
Interpersonal Skills
Multitasking
Prioritization
Attention to Detail
Accuracy
Relationship Building
Administrative Support
Decision-Making
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual English and French
Client Relations
Service Problem Resolution
Work Orders
Supply Orders
Customer Records
Service Reports
Customer Information
Microsoft Office
Data Entry
Administrative Support
Reception Support
Process Improvement
Time Management
Problem Solving
Multitasking
Attention to Detail
Facilities Services
Account Management

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