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Added 3 mins ago
TH
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Added 4 mins ago
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Added 4 mins ago
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Added 4 mins ago
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change into one coherent portfolio, from ERP modernisation and the commercial growth engine to customer self-
Added 4 mins ago
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- $80,000 to $85,000 CAD / year
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…Calgary & Edmonton, Alberta. Our Channel Partners and Authorized Service Partners provide coverage and support across…
Added 4 mins ago
CW
Account Representative / Account Manager / Project Manager
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- $55,000 to $80,000 CAD / year
- Full-time
…ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a…

BGIS

Bilingual Facility Manager III (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

Key Duties & Responsibilities

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
Liaison with Client and Tenant on day-to-day facility management activities.
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Sub-contracts for services and goods:
- Prepare tender documents for RFP, tender and analyse bids
- Negotiate best possible terms and prepare contract documents.
- Approve service contracts up to authority level.
- Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
- Perform annual inspection of all sites and evaluate the condition of all building components.
- Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
- Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
- Performance Evaluators.
- Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
Perform simple cost benefit analysis.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.
Other duties as assigned.

Knowledge & Skills Required

Five to ten years’ experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Self-starter, willing to learn, able to work independently.
Excellent business management/development skills.
Excellent at planning and organising.
Strong negotiation skills.
Knowledge of building standards and requirements.
Strong analytical and problem-solving skills.
Superior communication and facilitation skills required to advise and influence client.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Ability to multitask and meet strict deadlines under pressure.
Ability to work in a high touch environment with high client expectations.
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage the operational, financial, and service performance of a portfolio of facilities across Canada, serving as the primary contact for the client and tenants. Oversee maintenance, budgets, contractors, inspections, compliance, service performance, and team members while ensuring responsive, high-quality customer service.

Requirements

Requires five to ten years of experience in property or facility management, along with strong communication, relationship management, planning, negotiation, analytical, technical, and people-management skills. Facility management or property management credentials from IFMA, IREM, or BOMI are listed, and English is required for work with English-speaking customers.

Skills

Facility Management
Property Management
Customer Service
Budgeting
Financial Analysis
Preventive Maintenance
Corrective Maintenance
Contract Management
Tendering and Bid Analysis
Negotiation
People Management
Performance Management
Building Systems Knowledge
Health and Safety Compliance
Analytical and Problem-Solving Skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Building Operations
Statement of Work
Management Contract
Operations and Maintenance Budget
Capital Planning
Financial Reporting
Budget Forecasting
Work Orders
Preventive Maintenance
Corrective Maintenance
HVAC
Life Safety Systems
Building Codes
Health and Safety
Environmental Compliance
Request for Proposal
Tender Documents
Bid Analysis
Subcontractor Management
Service Level Agreements
Annual Building Inspection
Performance Indicators
Cost-Benefit Analysis
IFMA Certified Facility Manager
IREM Certified Property Manager
BOMI Facility Management Administrator
BOMI Real Property Administrator

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