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Added 6 mins ago
TH
Coordinator, Community Engagement
Trillium Health Partners
Mississauga, ON
- Full-time
Reporting to the Manager, Community Engagement the Coordinator will support the Community Engagement team, assisting with logistics, execution, production, and wrap up of THPF’s Signature…
Added 6 mins ago
Locum Family Physician
NorWest Community Health Centres
Greenstone, ON
…emphasizing access to primary health care, prevention programs and…
Added 6 mins ago
Family Physician
NorWest Community Health Centres
Greenstone, ON
…emphasizing access to primary health care, prevention programs and…
Added 6 mins ago
A
Reactor Components Manager
AtkinsRéalis
Mississauga, ON
- Full-time
…engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for more than 60 years. We are proud to be the steward of…
Added 6 mins ago
A
Engineering Manager Mechanical Engineering, Port Elgin
AtkinsRéalis
Port Elgin, ON
- Full-time
The Engineering Manager Mechanical Engineering, Port Elgin office is responsible for leading a group of Mechanical Design and Process System Engineers executing design or field work for…
Added 6 mins ago
JI
Strategic Partnerships & Business Development Manager
Jumbo Interactive
Calgary, AB
- Full-time
…funding for healthcare initiatives, research, and community…
Added 6 mins ago
JI
Senior Manager, Project Management
Jumbo Interactive
Calgary, AB
- Full-time
…funding for healthcare initiatives, research, and community…
Added 7 mins ago
LA
Duty Counsel, Criminal
Legal Aid Ontario
Toronto, ON
- Contract
…opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the…
Added 7 mins ago
LA
Duty Counsel, Criminal
Legal Aid Ontario
Toronto, ON
- Contract
…opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the…
Added 7 mins ago
LA
Criminal Staff Lawyer (18 months)
Legal Aid Ontario
Oshawa, ON
- Contract
…opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the…
Added 7 mins ago
TS
Cook
The Salvation Army in Canada
Newmarket, ON
- Full-time
…calendar days, current employees of York Housing & Support Services that are members of UFCW Local 175 will receive hiring…
Added 7 mins ago
SE
Account Manager
Search Engine People Inc.
Pickering, ON
- Full-time
Role Description The Account Manager is a full-time hybrid role based in Pickering, ON, with flexibility for some work from home. In this role, the Account Manager will manage a portfolio…
Added 7 mins ago
GT
Learning Solutions Architect
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $57 CAD / hour
- Contract
…Learning Plan. The candidate will report directly into the Senior Manager, Learning Solutions Architect for Branch Banking. The position requires critical thinking, strategic planning,…
Added 7 mins ago
T
Project Manager
Tenova
Mississauga, ON
- Full-time
The Project Manager will lead industrial projects within an environment focused on mechanical/ chemical engineering principles. This role requires managing complex projects in industrial…
Added 7 mins ago
A
Senior Finance Manager
Altis
Kingston, ON
- $105,000 to $110,000 CAD / year
- Full-time
…influencing decisions, and making a meaningful impact? Our client, a leading post-secondary institution, is seeking a Senior Manager, Finance Services to help shape a newly integrated…
Added 7 mins ago
PF
Accounts Receivable Specialist
Parts for Trucks, Inc.
Dartmouth, NS
- Full-time
…coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. We take pride in our commitment to quality, customer satisfaction, and…
Added 7 mins ago
BL
Human Resources Manager
Borden Ladner Gervais LLP (BLG)
Calgary, AB
- Contract
The Manager, Talent Advisory leads the delivery of talent advisory services for an assigned business area or region, partnering with leaders to address people priorities, strengthen…
Added 7 mins ago
ER
Client Relationship Manager
ExperTech Recruiting
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Client Relationship Manager – Montreal (Full-Time, Permanent)
Added 21 mins ago
O
Account Manager - Private Operators
Offstreet
Regina, SK
- Full-time
Support account expansion. Have conversations about additional locations, services, or opportunities where Offstreet could bring more value to a client's business, working alongside Sales…
Added 21 mins ago
LN
Office Assistant
Loopstra Nixon LLP
Toronto, ON
- Full-time
Keep the Office Services Manager informed of operational issues or workplace concerns and recommend practical solutions where appropriate.
Added 21 mins ago
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Senior Manager Strategy and Innovation
TD
Toronto, ON
- Full-time
Reporting to the VP of AML and Regulatory Capabilities, the Senior Manager, will play a pivotal role in shaping the future of approach to AML operating model, pan CPSB Regulatory…
Added 21 mins ago
CM
Vocational Worker - YWHO Chatham Site
Canadian Mental Health Association Lambton Kent
Chatham-Kent, ON · Chatham, Ontario
- Full-time
Reporting to the Integrated Manager of Integrated Client Services, the incumbent will be responsible for the following functions:
Added 21 mins ago
CM
Peer Support Worker - YWHO Chatham Site
Canadian Mental Health Association Lambton Kent
Chatham-Kent, ON · Chatham, Ontario
- Full-time
Reporting to the Integrated Manager of Integrated Client Services, the incumbent will be responsible for the following functions:
Added 21 mins ago
SL
Service Specialist
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…installation of new business. This role will report to the Service Manager, Business…
Added 21 mins ago
D
Manager
Desjardins
Levis, QC · Montreal, QC
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, quote and invoice review, and financial oversight. Support regulatory and contractual compliance, reporting, emergency work orders, and continuous improvement in collaboration with internal teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Financial Oversight
Invoice Review
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Organizational Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Requirements
Client Reporting
Quarterly Business Reviews
Financial Oversight
Process Improvement
Best Practices
Sustainable Practices
Emergency Work Orders
Key Performance Indicators
Data Verification
Reporting and Analysis
Technical Writing
Project Planning
Bilingual English and French

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