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Added 7 mins ago
BG
Auto Body Detailer (Mississauga-East)
Boyd Group Services
Mississauga, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 7 mins ago
BG
Auto Body Detailer (32nd St)
Boyd Group Services
Winnipeg, MB
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 7 mins ago
BG
Auto Body Detailer (Mississauga-North)
Boyd Group Services
Mississauga, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 7 mins ago
ON
Maintenance Planner
Ontario Northland
Cochrane, ON
- $83,538 to $98,280 CAD / year
- Full-time
Lead the implementation and communication of new maintenance strategies or changes
Added 7 mins ago
Senior Recruiter (GTM & Tech)
T6 Talent Partners
Toronto, ON
You'll work closely with hiring managers to scope roles, build pipelines and run interview processes that lead to strong hires. This role suits someone who loves the craft of recruiting,…
Added 7 mins ago
Director, Talent Acquisition
T6 Talent Partners
Toronto, ON
We're hiring a Director of Talent Acquisition to lead recruiting at Valence through our next stage of growth. You'll report to the VP of People & Talent and own hiring strategy, and the…
Added 7 mins ago
SH
Registered Early Childhood Educator (RECE) / Early Childhood Assistant (ECA) – Toronto
Sentient HR Services Inc.
Toronto, ON
- $23.34 CAD / hour
- Full-time
…qualifications and the needs of the centre, you may support or lead age-appropriate programming while working collaboratively with centre staff to provide a safe, inclusive, and…
Added 7 mins ago
C(
Controls Integration Specialist Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- $47 to $56 CAD / hour
- Full-time
Lead continuous improvement initiatives by identifying opportunities for improvement and supporting the implementation of sustainable solutions, monitoring KPIs, managing huddle board…
Added 7 mins ago
H
Information Technology Senior Analyst
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Responsible for the design, installation, implementation, operation, maintenance, reporting and support of all computer based information systems. Assigns and coordinates…
Added 7 mins ago
B
Senior Projects Manager, Major Projects
BGIS
Vancouver, BC
- Full-time
…high complexity, risk and exposure. In addition, the SPM Team Lead is also accountable for direct supervision of project team…
Added 22 mins ago
P
Senior DevOps Engineer
Pixieset
Vancouver, BC
- Full-time
Lead significant platform improvements with a high degree of ownership, from understanding the problem and evaluating options through implementation, rollout, adoption, and ongoing…
Added 22 mins ago
RM
Supervisor Immunization Services Non Clinical
Regional Municipality of Peel
Canada
- Other
…Supervisor, Immunization Services Operations (Non-Clinical) to lead a dynamic team and help shape the future of vaccine distribution and immunization service delivery in Peel Region. In…
Added 22 mins ago
E
Business Continuity Specialist
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
The Business Continuity Specialist will be responsible for the implementation, maintenance, and performance of EPC’S Operational Resilience Program and its supporting functions.
Added 22 mins ago
M
Senior Specialist, Network Operations (Incident Control)
Metrolinx
Canada
- Full-time
Lead the development, maintenance, and quality assurance of Control Logs, MySafety entries, incident records, and internal communications.
Added 22 mins ago
M
RQ11672 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
against the various components. The tester will work with the testing lead and
Added 22 mins ago
Senior Director, Development
University of Toronto
Toronto, ON
…Advancement, the incumbent is accountable for the preparation, implementation and management of the annual Faculty-wide development plan and ensuring the achievement of annual and campaign…
Added 22 mins ago
Director, Financial & Business Analytics
University of Toronto
Toronto, ON
…environment. The incumbent plays an active role in the development and implementation of the Faculty of Arts & Science strategic short and long range budget plans and models. The incumbent…
Added 22 mins ago
HM
Training Superintendent
Hemlo Mining Corp.
Marathon, ON
- Full-time
Hemlo Mining Corp. is seeking a Training Superintendent to lead the site-wide training function and drive the development, implementation, and continuous improvement of our training and…
Added 22 mins ago
I
Lead SAP FSCM Applications consultant
Infosys
Calgary, AB
- Full-time
Minimum 2 SAP S/4 HANA FSCM Implementation experience in a lead role
Added 22 mins ago
TT
Camunda Architect
Tamanna Technology
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead the architecture and design of enterprise workflow and process orchestration solutions using Camunda.
Added 22 mins ago
JH
Senior Software Development Manager
JMC HR Consulting
Markham, ON
- Full-time
JMC is partnering with SinaLite / Willowpack to recruit a Software Development Manager to lead the development of software that connects customers, production teams and business operations.
Added 22 mins ago
OI
Director of Strategic Initiatives
Otodata Industrial Gas
Montreal, QC
- Full-time
Lead the implementation of Otodata's redesigned go-to-market model, working with the VP Sales, Revenue Operations and Marketing.
Added 22 mins ago
TU
Development Coordinator, Gift & Estate Planning
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Development Coordinator is responsible for providing program implementation and coordination to development programs. This position is instrumental in the delivery of programs and…
Added 37 mins ago
VC
Registered Nurse (RN) Med/Surg - Acute Medicine
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Temporary
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and…
Added 37 mins ago
YO
Day Camp Coordinator
YMCA of Greater Toronto
Torrance, ON
- Part-time
Oversee the Day Camp program and support the consistent implementation of program plans for campers aged 4-12.

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, quote and invoice review, and financial oversight. Support regulatory and contractual compliance, reporting, emergency work orders, and continuous improvement in collaboration with internal teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Financial Oversight
Invoice Review
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Organizational Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Requirements
Client Reporting
Quarterly Business Reviews
Financial Oversight
Process Improvement
Best Practices
Sustainable Practices
Emergency Work Orders
Key Performance Indicators
Data Verification
Reporting and Analysis
Technical Writing
Project Planning
Bilingual English and French

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