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Added 7 mins ago
SF
Maintenance Supervisor
Sunrise Farms
Winnipeg, MB
- Full-time
This position is based in Winnipeg, MB and will offer support and work with and reporting to the Plant Maintenance Manager. This Person will be responsible for leading the direction,…
Added 7 mins ago
S
Study Abroad Coordinator
SAIT
Calgary, AB
- Temporary
The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services,…
Added 7 mins ago
T
Senior Manager Strategy and Innovation
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
Manager & Actuary, Corporate Actuarial (Valuation and Reporting)
Munich Re
Toronto, ON
…of financial information related to valuation, solvency and planning, which may include but is not limited to the examples…
Added 7 mins ago
HA
Engineer - Mechanical
H.H. Angus & Associates Ltd.
Vancouver, BC
- Full-time
The Mechanical Engineer reports directly to the Manager with extensive experience in our Energy Division and works with several team members who have a strong base of knowledge and industry…
Added 7 mins ago
CM
Vocational Worker - YWHO Chatham Site
Canadian Mental Health Association Lambton Kent
Chatham-Kent, ON · Chatham, Ontario
- Full-time
Reporting to the Integrated Manager of Integrated Client Services, the incumbent will be responsible for the following functions:
Added 7 mins ago
GF
Group Fitness Instructor - Freestyle Cardio - North York Dufferin and Finch
GoodLife Fitness
Toronto, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 7 mins ago
GF
Group Fitness Instructor - BODYPUMP - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 7 mins ago
GF
Group Fitness Instructor - BODYCOMBAT - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 7 mins ago
WM
Dispatcher
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
Added 7 mins ago
D
Manager
Desjardins
Levis, QC · Montreal, QC
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 7 mins ago
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Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
May act as the Relationship Manager to assigned clients and effectively interacts with others assigned to the client/relationship team.
Added 7 mins ago
B
Investment Specialist
BMO
Calgary, AB
- Full-time
Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed…
Added 7 mins ago
Machine Learning Engineer
Scotiabank
Toronto, ON
Scotiabank is seeking a highly motivated and experienced Senior Manager, Software & Data Engineering to lead the design, development, modernization, and support of critical data and…
Added 7 mins ago
Software Engineer
Scotiabank
Toronto, ON
Scotiabank is seeking a highly motivated and experienced Senior Manager, Software & Data Engineering to lead the design, development, modernization, and support of critical data and…
Added 7 mins ago
OEM Client Relationship Manager - Vancouver/Edmonton
Scotiabank
Vancouver, BC
The OEM Client Relationship Manager is an automotive industry specialist in Dealer Finance who serves as a dedicated point of contact for a selected Original Equipment Manufacturer (OEM)…
Added 7 mins ago
Manager, Take to Market - Tangerine
Scotiabank
ON · Toronto, ON
Drive sustained and profitable revenue growth through the planning, development and delivery of acquisition and customer engagement marketing programs for Tangerine. As a member of the…
Added 7 mins ago
M
Senior Manager, Forestry Program Management
MNP
Edmonton, AB
- Full-time
Make an impact with our Forestry Program Management Consulting Team as a Senior Manager. Our diverse team of professionals deliver program administration for a large forestry grant funding…
Added 7 mins ago
Manager, Business Management
Hydro One Networks Inc
Toronto, ON
Work closely with a variety of groups within the Company on several aspects of the annual program development and delivery function, including investment plan, business plan, budget,…
Added 7 mins ago
N
IP ODM/JDM Procurement Manager
Nokia
Ottawa, ON
- Full-time
As an ODM/JDM Procurement Manager, you will serve as the commercial and strategic procurement lead for outsourced hardware development and manufacturing programs. You will engage early with…
Added 7 mins ago
IF
Business Development, Account Manager
Intact FC
Calgary, AB
- Full-time
We’re looking for a Business Development Account Manager to join our team in the Calgary, AB office.
Added 22 mins ago
E
Senior Civil / Municipal Engineer
EXP
Calgary, AB
- Full-time
Lead civil and municipal infrastructure projects from planning and design through tendering and construction.
Added 22 mins ago
K
Student Success Manager
Kaplan
Edmonton, AB · KAP Edmonton University of Alberta
- $95,000 to $105,000 CAD / year
- Full-time
Student Success Manager, Year One Foundation Program – University of Alberta
Added 22 mins ago
GE
Manager, Talent Acquisition
GFL Environmental Inc.
Vaughan, ON
- Full-time
GFL Environmental is expanding and evolving our talent recruitment strategies. We are seeking a dynamic and proactive Manager, Recruitment – Field Operations to lead our field hiring…
Added 22 mins ago
Tooling Engineering Operations Supervisor
Westinghouse Electric Company, LLC
Burlington, ON
You will report to the Engineering Manager, Inspection Tooling Engineering and be located at Burlington, Ontario, Canada. This is an onsite position.

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, quote and invoice review, and financial oversight. Support regulatory and contractual compliance, reporting, emergency work orders, and continuous improvement in collaboration with internal teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Financial Oversight
Invoice Review
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Organizational Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Requirements
Client Reporting
Quarterly Business Reviews
Financial Oversight
Process Improvement
Best Practices
Sustainable Practices
Emergency Work Orders
Key Performance Indicators
Data Verification
Reporting and Analysis
Technical Writing
Project Planning
Bilingual English and French

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