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Added 11 mins ago
P
Finance Contracts Analyst
PointClickCare
Mississauga, ON
- Full-time
…ensuring accurate, compliant, and efficient billing and revenue operations. This position is responsible for supporting the initial review of the monthly open ready to bill opportunities…
Added 11 mins ago
C
Project Cost Analysis
Clearway
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
Added 11 mins ago
M
Assistant Director of Finance and Accounting
Marriott
Vancouver, BC
- Full-time
Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.
Added 11 mins ago
AC
Assistant to the Executive Assistant, Vice President, Finance and Administration (1 year)
Algonquin College
Ottawa, ON
- Part-time
Expedites the day-to-day operations of the Office of the Vice President, Finance and Administration.
Added 11 mins ago
M
Assistant Manager, Business Support – Canada Contact Centre, Bank & Affinity
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
…capabilities, and gain exposure to senior leaders and partners across Operations. You will turn operational data, global analytics and customer feedback into clear insights, support complex…
Added 26 mins ago
ZS
Senior Tax Consultant - SR&ED
ZeroToOne Strategic
Remote, Canada
- $80,000 to $110,000 CAD / year
- Full-time
- Remote
Work with our technical team to assess client operations, financial records, and processes to determine eligible SR&ED costs.
Added 26 mins ago
Director, Investigation Services
Scotiabank
Toronto, ON
Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global…
Added 26 mins ago
Director, Securities Operations
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
As the Director, Securities Operations, you will provide strategic and operational leadership for the teams supporting securities advisors, portfolio managers and clients across IPC One,…
Added 26 mins ago
L
Senior Financial Service Representative - Office 1547
LendDirect
Brampton, ON
- Full-time
~ Hypatia P., Store Operations Recruiter - Canada
Added 26 mins ago
C
Receptionist/Concierge
Chartwell
Oakville, ON
- Part-time
…friendly face of our residence and a key part of the day-to-day operations. You’ll manage a variety of clerical and accounting tasks, interact warmly with residents and visitors, and…
Added 26 mins ago
EM
Customer Service Representative - Deer Lake Airport
Enterprise Mobility
Deer Lake, NL
- Full-time
Added 27 mins ago
R
Cashier
RONA
Rouyn-Noranda, QC
- Full-time
Added 27 mins ago
OI
Director of Strategic Initiatives
Otodata Industrial Gas
Montreal, QC
- Full-time
Lead the implementation of Otodata's redesigned go-to-market model, working with the VP Sales, Revenue Operations and Marketing.
Added 27 mins ago
TN
Assistant Accountant
The National Club
Toronto, ON
- Full-time
The Assistant Accountant will support the day-to-day accounting operations of the Club, ensuring the accurate and timely processing of financial transactions, reconciliations, reporting,…
Added 41 mins ago
AF
Senior Financial Service Representative - Office 1547
Attain Finance
Brampton, ON
- Full-time
~ Hypatia P., Store Operations Recruiter - Canada
Added 41 mins ago
BU
Production and Operations Manager
BE Ultimate Apparel
Vancouver, BC
- Full-time
…and expand into new sports and markets, we're looking for an Operations and Production Manager to coordinate the production and delivery of our apparel. This person will work closely with…
Added 41 mins ago
WU
Senior Director, Strategy & Operations
Western University
London, ON
- Full-time
…administrative advisor to the Dean, the Senior Director, Strategy & Operations provides executive leadership for the Faculty's administrative strategy, operations, financial and workforce…
Added 42 mins ago
NC
Hospital Manager
NVA Canada
Winnipeg, MB
- Full-time
In this role, you’ll partner closely with the Managing DVM to lead day-to-day operations and shape a thriving, high-performing clinic environment. You’ll help us drive results, develop your…
Added 42 mins ago
MD
IT Licensing and Procurement Administrator - SPA Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…directly supports the day to day financial administration of IT operations. The Licensing and Procurement Administrator is a subject matter expert in compliance with MNIT purchasing…
Added 42 mins ago
FI
Application Support Analyst/ BSA
FP Inc.
Toronto, ON
- $60 to $75 CAD / hour
- Contract
Create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day…
Added 42 mins ago
SI
Business Analyst -Wholesale lending
Smart IT Frame LLC
Mississauga, ON
- Full-time
Provide advice and counsel related to the technology or operations of the business and filter prioritize and validate potentially complex material from multiple sources
Added 42 mins ago
BT
Controller
Baker Tilly Canada
Windsor, ON
- Full-time
Our Windsor office is seeking a hands-on Controller to own day-to-day accounting operations in a multi-entity environment. This role is accountable for execution, accuracy, and discipline…
Added 42 mins ago
TM
AVP, Zone Learning & Strategic Initiatives
Toronto Metropolitan University
Toronto, ON
- Full-time
Comprehensive knowledge of Ontario, Canadian and International post-secondary systems; detailed knowledge of university programs, policies, systems, and operations.
Added 42 mins ago
ZS
Technical Systems Analyst – Canadian Wealth &asset
Zodiac Solutions, Inc
Toronto, ON
- Full-time
…banking, wealth, asset management, brokerage, or investment…
Added 57 mins ago
Night Audit
Banff Caribou Properties
Banff, AB
Working independently, you’ll spot and resolve discrepancies, keep overnight operations running smoothly and ensure everything is ready for the Front Desk team the next day. This is a great…

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, quote and invoice review, and financial oversight. Support regulatory and contractual compliance, reporting, emergency work orders, and continuous improvement in collaboration with internal teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Financial Oversight
Invoice Review
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Organizational Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Requirements
Client Reporting
Quarterly Business Reviews
Financial Oversight
Process Improvement
Best Practices
Sustainable Practices
Emergency Work Orders
Key Performance Indicators
Data Verification
Reporting and Analysis
Technical Writing
Project Planning
Bilingual English and French

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