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Added 7 mins ago
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General Repair Technician
BGIS
Barrie, ON
- Full-time
The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative…
Added 7 mins ago
CNC Optical Technician (Weekend Shift)
L3Harris Technologies
Toronto, ON
Manufacturing Technician, CNC Optics (Weekend Shift)
Added 7 mins ago
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Industrial Warehouseperson
Teck Resources Limited
Trail, BC
- Full-time
Follow all applicable safety, environmental, and quality requirements.
Added 7 mins ago
WA
Service Dispatcher
Wood Automotive Group
Calgary, AB
- Full-time
…repair order flow to boost efficiency and maximize benefit of technician’s skill level, pay scale and workload to make smart decisions when deciding which jobs will go to which…
Added 22 mins ago
GE
Technician, Processing Facilities
GFL Environmental Inc.
Saskatoon, SK
- Full-time
The Technician is responsible for the handling, consolidating and processing of hazardous and non-hazardous waste materials received by the Processing Facilities. The Technician must…
Added 22 mins ago
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Pharmacy Supervisor (Vancouver, On-Site)
Sentrex Health Solutions
Vancouver, BC
- Full-time
State-of-the-art facilities to provide high-quality products and services
Added 22 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB · Mississauga, ON · Riverway
- Full-time
The HACCP Technician is a developmental technical role designed for individuals interested in developing a career in food safety systems management. This position provides hands-on…
Added 22 mins ago
BT
Service Technician (Heavy Duty Mechanic)
Bosch Truck Group Inc. - Camrose
Camrose, AB
- Full-time
…support. We are committed to delivering exceptional service, quality products, and innovative solutions that meet our customers’ evolving needs. Our goal is to set the industry standard for…
Added 22 mins ago
OT
Junior Instrumentation Technician
Ontario Transit Group
Toronto, ON
- Full-time
Improve the quality of life for commuters by reducing daily travel time.
Added 22 mins ago
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Medical Laboratory Assistant - Laboratory Specimen Procurement - Multiple Sites
William Osler Health System
Brampton, ON
- Contract
Operation and maintenance of laboratory equipment, including properly functioning quality controlled automated analyzers as applicable
Added 22 mins ago
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Senior CAD Technician - Municipal
Egis Group
Toronto, ON
- $95,000 to $125,000 CAD / year
- Full-time
Senior CAD Technician - Municipal based in Toronto, Ontario, Canada, supporting municipal infrastructure and civil engineering projects through the preparation, coordination, and delivery…
Added 22 mins ago
BT
Service Technician (Heavy Duty Mechanic)
Bosch Truck Group Inc. - Airdrie
Airdrie, AB
- Full-time
…support. We are committed to delivering exceptional service, quality products, and innovative solutions that meet our customers’ evolving needs. Our goal is to set the industry standard for…
Added 22 mins ago
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Robotic Weld Technician
Mitchell & Associates
Vaughan, ON
- Full-time
Delivering outstanding quality products and services to our customers.
Added 22 mins ago
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Quality Control Technician
IMT Group
Ingersoll, ON
- $54,500 to $65,000 CAD / year
- Full-time
Elevate your expertise with IMT Precision! We are recruiting for a Quality Control Technician to join our team and contribute to the delivery of essential manufacturing solutions with…
Added 23 mins ago
AA
Auto Body Apprentice - Min Level 2 (Hawkesbury)
Assured Automotive
Hawkesbury, ON
- Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 37 mins ago
CEDO - Certified Exposure Device Operator
WQS Careers
Edmonton, AB
Strong technical skills with a proven track record as a reliable and safety-focused NDT technician.
Added 37 mins ago
Heavy Equipment Machine Builder
Tigercat | MacDonald Steel
Cambridge, ON
Verify that the assembled equipment functions correctly and adheres to quality standards to prevent faulty products from reaching customers.
Added 37 mins ago
CG
Laboratory Technician - Electromagnetic Compatibility (EMC)
CSA Group
Toronto, ON
- $2,914 to $3,379.7 CAD / week
- Full-time
Added 37 mins ago
BT
Truck and Coach Technician
Bosch Truck Group Inc. - Kamloops
Kamloops, BC
- Full-time
…transportation solutions. We are committed to delivering exceptional quality and service, we aim to be the leading provider of commercial trucks by setting the industry standard for…
Added 37 mins ago
IG
Fiber Technician
Insight Global
Mackenzie, BC
- $45 to $50 USD / hour
- Contract
Insight Global is seeking a Fiber Technician II / Fiber Splicer to support fiber optic infrastructure projects across client environments. This role is heavily focused on hands-on fusion…
Added 37 mins ago
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Lead Consultant - IFS Cloud PSO functional
Infosys
Mississauga, ON
- $96,620 to $109,129 CAD / year
- Full-time
…technology teams, drive production stability, own solution-quality outcomes, and guide onshore-offshore teams across incident, problem, change, release, and enhancement…
Added 37 mins ago
AC
Panel Shop Technician
Actemium Canada
Mississauga, ON
- $50,000 to $70,000 CAD / year
- Full-time
The Panel Shop Technician will be responsible for the assembly, wiring, testing, and quality assurance of electrical control panels in accordance with engineering drawings, industry…
Added 38 mins ago
I
Lead Consultant - IFS Cloud PSO functional
Infosys
Calgary, AB
- Full-time
…technology teams, drive production stability, own solution-quality outcomes, and guide onshore-offshore teams across incident, problem, change, release, and enhancement…
Added 52 mins ago
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Maintenance & Reliability Manager
Bimeda
Cambridge, ON
- Full-time
Demonstrate visible leadership for Safety and Quality, ensuring maintenance activities are planned and executed without compromising employee safety, product quality, data integrity or GMP…
Added 52 mins ago
Project Manager - Nuclear Services
E.S. FOX LIMITED
Pickering, ON
For more than 90 years, E.S. Fox Limited (ESFL) has set the standard for safety and quality in the construction and fabrication industry.

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, quote and invoice review, and financial oversight. Support regulatory and contractual compliance, reporting, emergency work orders, and continuous improvement in collaboration with internal teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Financial Oversight
Invoice Review
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Organizational Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Requirements
Client Reporting
Quarterly Business Reviews
Financial Oversight
Process Improvement
Best Practices
Sustainable Practices
Emergency Work Orders
Key Performance Indicators
Data Verification
Reporting and Analysis
Technical Writing
Project Planning
Bilingual English and French

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