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Added 56 mins ago
KL
Temporary Truck and Coach Technician
Kawartha Lakes
Kawartha Lakes, ON
- Temporary
The Truck and Coach Technician inspects, services, maintains, and repairs automotive light to heavy-duty trucks, emergency vehicles, transit buses and support equipment.
Added 1 hour ago
SH
Material Management Technician
Shared Health-Soins Communs
Brandon, MB
- Full-time
Provide mail, medication, and lab specimen pickup / drop off service for the Brandon area.
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
CS
Maintenance Worker
Carrier Sekani Family Services
Burns Lake, BC
- $29.91 to $36.81 CAD / hour
- Full-time
Performs general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, and repairing doors and other building fixtures.
Added 1 hour ago
ME
310T Truck and Coach Technician
McDougall Energy Inc.
North Bay, ON
- Full-time
McDougall Energy is looking for a skilled 310T Truck and Coach Technician based out of our North Bay, ON. shop. Reporting to the Shop Manager this role is an integral member of the team…
Added 1 hour ago
ME
310T Truck and Coach Technician
McDougall Energy Inc.
Cochrane, ON
- Full-time
McDougall Energy is looking for a skilled 310T Truck and Coach Technician based out of our Cochrane, ON. shop. Reporting to the Operations Supervisor, this role is an integral member of the…
Added 4 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…multi-disciplinary stroke/rehabilitation unit. Hospitalist and internal medicine teams support neurology admissions. Experience the collegiality RIH is known for when working with…
Added 4 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…multi-disciplinary stroke/rehabilitation unit. Hospitalist and internal medicine teams support neurology admissions. Experience the collegiality RIH is known for when working with…
Added 4 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…multi-disciplinary stroke/rehabilitation unit. Hospitalist and internal medicine teams support neurology admissions. Experience the collegiality RIH is known for when working with…
Added 6 hours ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
The Service Dispatcher plays a vital role interacting with customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting…
Added 6 hours ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
The Service Dispatcher plays a vital role interacting with customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting…
Added 6 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Conduct training for both Operators and Maintainers on all GDLS-C chassis and turret product lines for both internal and external customers
Added 6 hours ago
GR
Senior Dispatcher
Goldbeck Recruiting
Burnaby, BC
- Full-time
Our client is an established service provider specializing in mechanical systems, building maintenance, and renovation solutions for residential and commercial properties.
Added 6 hours ago
K
Desk Side Support Technician
Kyndryl
Montreal, QC
- Full-time
…role, you’ll collaborate within a vibrant ecosystem alongside internal Kyndryl squads and key alliance partners like Microsoft, escalating specialized issues when necessary while…
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
C
Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Effectively communicates goals to the service team and communicates with the wider organization as and when required. Maintains accurate and up to date sales records, and other control…
Added 6 hours ago
C
BAS Project Supervisor
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Actively participate in internal pre-bid review meetings, project turnover meetings and Operations to Service turnover meetings
Added 6 hours ago
Material Management Technician
Winnipeg Regional Health Authority
Brandon, MB
Provide mail, medication, and lab specimen pickup / drop off service for the Brandon area.
Added 7 hours ago
1
IT Support Technician
123Dentist
Brossard, QC
- $68,000 to $78,000 CAD / year
- Full-time
We are looking for an IT Support Technician to join our Quebec IT team based in Brossard. You will support our Quebec operations while working closely with our national IT teams.
Added 7 hours ago
A
Electronics Engineer
Actalent
Oakville, ON
- $40 to $50 CAD / hour
- Contract
Education in Electronics Engineering, Mechatronics Engineering, or an equivalent electronics or technician program.
Added 7 hours ago
Laboratory Technician - Edmonton, AB
Tenaris
Edmonton, AB
As a Laboratory Technician, you will conduct lab analyses, uphold quality system requirements, and maintain precise documentation. You will assist production with resolving technical…
Added 8 hours ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 10 hours ago
RS
Hiring T4
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
The Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost…
Added 11 hours ago
BA
PARTS CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…stocking, and monitoring parts inventory, as well as assisting the technician in locating the parts needed for service. The parts consultant will also resolve discrepancies between the…
Added 11 hours ago
A
Facilities and Fleet Assistant
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…standards, and serves as a liaison between tenants, contractors, and internal teams to maintain smooth facility operations. Fully embrace and follow the vision, mission, and values of…

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, quote and invoice review, and financial oversight. Support regulatory and contractual compliance, reporting, emergency work orders, and continuous improvement in collaboration with internal teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Financial Oversight
Invoice Review
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Organizational Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Requirements
Client Reporting
Quarterly Business Reviews
Financial Oversight
Process Improvement
Best Practices
Sustainable Practices
Emergency Work Orders
Key Performance Indicators
Data Verification
Reporting and Analysis
Technical Writing
Project Planning
Bilingual English and French

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