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Added 2 mins ago
LL
Technician, Level 1, Waste & Recycling, Casual
Lac La Biche County
Lac la Biche, AB
- Temporary
Technician, Level 1, Waste & Recycling (Casual)
Added 2 mins ago
B
Tech IV - Electrician
BGIS
Ottawa, ON
- Full-time
The Technician IV – Electrician holds a valid Certificate of Qualification issued by the province in which the work is performed and who has passed any examination which may be required.…
Added 2 mins ago
O
Supervisor, Community Participation Supports- MNU-26-19
Ongwanada
Kingston, ON
- Internship
Diploma or degree in Human Services or Social Sciences, Developmental Services, Behavioural Science Technician, Mental Health or related Health/Human Services.
Added 2 mins ago
TS
Class 1 - Mail Company Driver - PM Shift - Sign-On BONUS
The Seaboard Transport Group
St. John's, NL
- Full-time
Division, Driver & Technician of the Month Programs
Added 2 mins ago
PE
Assistant Area Manager
PTW Energy Services
Fort McMurray, AB
- Full-time
Journeyman Instrumentation technician jobs, Instrumentation technician jobs, Instrument technician jobs, Instrumentation and controls jobs, Controls technician jobs, Automation technician…
Added 2 mins ago
PT
Certified Library Technician (#072-RM)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Under the supervision of the Principal and in collaboration with the Teacher-Librarian, the Library Technician is responsible for the continuous daily management of the library and…
Added 18 mins ago
KE
Accounts Receivable Technician- Red Deer, AB
Kings Energy Services Ltd
Red Deer, AB
- Full-time
Accounts Receivable Technician - Red Deer, Alberta
Added 19 mins ago
Customer Data Technician (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · Kitchener, ON · Ottawa, ON
Applicants are required to submit both their resume and their most recent unofficial transcript as part of the application process.
Added 32 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Conduct in‑process inspections of assembled systems, including air, water, oil, and hydraulic circuits, and /or Electrical circuits to verify correct routing, terminations, connections, and…
Added 32 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 32 mins ago
KD
Technicien en Automatisation et Contrôle | Automation and Control Technician
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
The Automation and Control Technician is responsible for ensuring the proper operation, maintenance, troubleshooting, and improvement of automation and control systems for production…
Added 32 mins ago
AE
Water Treatment Operations Technician
Associated Engineering
Calgary, AB
- Full-time
…seeking an experienced and dedicated Water Treatment Operations Technician to join our team in our Calgary office. This is an exciting opportunity for an operator who enjoys applying their…
Added 32 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 32 mins ago
TD
Plant Health Care Technician
The Davey Tree Expert Company
Vancouver, BC
- Full-time
As a Plant Healthcare Technician your major focus will be on fertilization, treatment and injection of trees and shrubs. Customers and clients will look to you to provide diagnosis and…
Added 33 mins ago
CA
Warranty Administrator
Capital Automotive Group
Winnipeg, MB · Ford Winnipeg
- Full-time
Reconcile Parts & Labor: Cross-reference technician notes, repair orders, parts, and labor to ensure everything aligns before submission.
Added 48 mins ago
TS
Class 1 Driver-Dry Bulk
The Seaboard Transport Group
Moncton, NB
- Full-time
Division, Driver & Technician of the Month Programs
Added 48 mins ago
SL
Lead Technician
Summit LLC
ON · Rexdale, Ontario
- Full-time
Certified technician must possess a 310T or 310S
Added 1 hour ago
PE
Journeyman Electrician - 4th Year
PTW Energy Services
Fort Saskatchewan, AB
- Full-time
Must be a certified Journeyman Electrical Technician
Added 1 hour ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
…customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting customers with service requests, coordinating equipment…
Added 1 hour ago
F
Instrumentation Technician
Flowmetrix
London, ON
- Full-time
…oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG…
Added 1 hour ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Richmond, BC
- Full-time
As a Pharmacy Data Technician, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's…
Added 1 hour ago
CL
Customer Data Technician (Student Position)
Canada Life
Ottawa, ON
- Full-time
Applicants are required to submit both their resume and their most recent unofficial transcript as part of the application process.
Added 1 hour ago
A
Detailer - ACX 417
AutoCanada
Ottawa, ON
- Other
Notify supervisor or appropriate technician when you notice parts of car that require repair or replacement
Added 1 hour ago
A
Parts Advisor - Sherwood Park Hyundai
AutoCanada
Sherwood Park, AB
- $55,000 to $60,000 CAD / year
- Other
…timely and accurate part orders, and facilitating the sales process. Will provide exceptional customer service by issuing price quotes, selling parts, and handling special-order requests.…
Added 1 hour ago
A
Journeyman Automotive Technician-Capital Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $40 to $55 CAD / hour
- Other
As an Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized tools and…

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, quote and invoice review, and financial oversight. Support regulatory and contractual compliance, reporting, emergency work orders, and continuous improvement in collaboration with internal teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Financial Oversight
Invoice Review
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Organizational Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Requirements
Client Reporting
Quarterly Business Reviews
Financial Oversight
Process Improvement
Best Practices
Sustainable Practices
Emergency Work Orders
Key Performance Indicators
Data Verification
Reporting and Analysis
Technical Writing
Project Planning
Bilingual English and French

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