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Added 8 mins ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
Abell Pest Control
Portage la Prairie, MB
- Full-time
…route sales, route service, field sales, field service, service technician, territory representative, restaurant manager, restaurant server, construction, hotel manager, sales, customer…
Added 8 mins ago
CO
Delivery Driver
Culligan of Canada
Brampton, ON
- $23 to $24 CAD / hour
- Full-time
Added 8 mins ago
HG
DC Facilities Technician
H&M Group
Ajax, ON
- Full-time
The role of a DC Facilities Technician, is to maintain facility systems and equipment, ensuring safety, compliance, and sustainability. Applies technical skills and a collaborative mindset…
Added 23 mins ago
CP
Accounting Technician
CML Properties
Kamloops, BC
- Full-time
The Accounting Technician role provides support to our Property Managers and their properties. The role requires task prioritization, workflow management, analytical thinking, and the…
Added 23 mins ago
CS
Project Engineer
CQ Search Group Ltd.
Vaughan, ON
- $130,000 to $140,000 CAD / year
- Full-time
…North America, and one of the most extensive factory-authorized technician training programs in North…
Added 23 mins ago
FW
Field Service Technician
Fast Way Appliances Ltd.
Surrey, BC
- Full-time
Added 23 mins ago
N
Polymer Plant Reliability & Controls Technician
Nylene
Arnprior, ON
- Full-time
WE'RE HIRING! | Polymer Plant Reliability & Controls Technician
Added 23 mins ago
B
Drain Technician
Boardwalk
AB · Edmonton, AB
- Full-time
Added 23 mins ago
HVAC Technician (Install or Service)
Right Time Group of Companies
Edmonton, AB
Please note that this job description is intended to outline the general responsibilities and qualifications for the Technician positions. It is not an exhaustive list of all duties,…
Added 23 mins ago
BT
General Manager
Bosch Truck Group Inc. - Airdrie
Airdrie, AB
- Full-time
…businesses moving with reliable transportation solutions and trusted support. We are committed to delivering exceptional service, quality products, and innovative solutions that meet our…
Added 23 mins ago
AY
Behavioural Health Practitioner
Amal Youth and Family Centre
St. John's, NL
- Full-time
Behavioural Health Practitioners provide direct therapeutic intervention and skills-based support to individuals with complex behavioural needs. The position works collaboratively with…
Added 38 mins ago
C
Junior BAS Technician - FIFO 14/14
Convergint
Fort McMurray, AB
- Full-time
Job Description: We are currently recruiting for an experienced Building Automation Technician to join our team in Fort McMurray. The Building Automation Technician will be responsible for…
Added 38 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 38 mins ago
MI
Service Technician - Dental Equipment (Vancouver Island)
Medline Industries, LP
Vancouver, BC · BC
- Full-time
Providing follow up support within committed timelines
Added 53 mins ago
CO
Payroll and Benefits Technician
City of Medicine Hat
Medicine Hat, AB
- Full-time
Join the City of Medicine Hat as a Payroll and Benefits Technician!
Added 53 mins ago
T
Wind Technician, Melancthon 1
TransAlta
Guelph, ON
- Full-time
As a Wind Technician, you will play an important role in ensuring the safe, reliable, and efficient operation and maintenance of the Melancthon wind asset. You will apply established…
Added 53 mins ago
DW
IT Field Technician (Union)
DP World
Surrey, BC
- Full-time
The Field Technician is responsible for implementation, support, maintenance and inventory of infrastructure and hardware in the department portfolio, in line with the department’s…
Added 53 mins ago
FC
Lead Global Veh Tech
FedEx Canada
Mississauga, ON
- Full-time
Provides technical leadership in the safe and efficient performance of vehicle fleet maintenance and ground support equipment at repair facilities. Performs vehicle fleet and ground support…
Added 53 mins ago
DW
IT Field Technician (Union)
DP World
Vancouver, BC
- Full-time
The Field Technician is responsible for implementation, support, maintenance and inventory of infrastructure and hardware in the department portfolio, in line with the department’s…
Added 53 mins ago
H
DC Facilities Technician
H&M
Ajax, ON
- Full-time
The role of a DC Facilities Technician, is to maintain facility systems and equipment, ensuring safety, compliance, and sustainability. Applies technical skills and a collaborative mindset…
Added 53 mins ago
Technician - Truck & Transport Journeyperson
Inland Kenworth
Fort St. John, BC
…a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With…
Added 1 hour ago
D
Health, Safety and Environment (HSE Advisor)
Dexterra
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Full-time
Reporting to the Sr. Manager, HSE, the HSE Advisor will mainly support Dexterra's Transit Operations portfolio and will be responsible for providing leadership, guidance, and technical…
Added 1 hour ago
KC
Service Advisor
Kalawsky Chevrolet Buick GMC
Castlegar, BC
- Full-time
Added 1 hour ago
T
Wind Technician, LN Cap-Chat
TransAlta
Matane, QC
- Full-time
Added 1 hour ago
NH
Quality Supervisor
Norsk Hydro
Mississauga, ON
- Full-time
Certified Quality Engineer/Certified Quality Technician by the American Society of Quality (ASQ).

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, quote and invoice review, and financial oversight. Support regulatory and contractual compliance, reporting, emergency work orders, and continuous improvement in collaboration with internal teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Financial Oversight
Invoice Review
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Organizational Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Requirements
Client Reporting
Quarterly Business Reviews
Financial Oversight
Process Improvement
Best Practices
Sustainable Practices
Emergency Work Orders
Key Performance Indicators
Data Verification
Reporting and Analysis
Technical Writing
Project Planning
Bilingual English and French

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