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Added 10 mins ago
TB
GMP Cannabis production associate / Associé(e) à la production de cannabis – BPF
Tilray Brands, Inc.
Masson-Angers, ON
- Full-time
…cleaning activities according to priorities communicated by the Team Lead and under the direction of the Processing Lead. The role works actively on the production floor and supports…
Added 10 mins ago
BH
Evaluation and Quality Improvement Coordinator
Boyle-McCauley Health Care
Edmonton, AB
- $24.15 to $32.36 CAD / hour
- Full-time
Lead the planning and implementation of evaluation strategies across all programs and service initiatives
Added 10 mins ago
SH
New Graduate Guarantee (NGG) - Cardiology
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that…
Added 10 mins ago
SH
Registered Nurse (RN) - Cardiology - TFT
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Newmarket, ON · Southlake Health
- Full-time
Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that…
Added 10 mins ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
Join a strong team of innovative, dedicated professionals improving the way the City moves. Contribute your people leadership, operational and project management expertise to continuous…
Added 11 mins ago
IB
Backend Technical Lead
Invisia BPO
NB · Chiasson Office, NB
- Full-time
We are looking for a hands-on Backend Technical Lead to take technical ownership of the backend services that support real-time availability, reservations, third-party integrations,…
Added 11 mins ago
C(
Warehouse Operations Manager
CCLS (Canada Cartage Logistics Solutions)
Winnipeg, MB
- Full-time
Lead, coach, and develop a team of supervisors and warehouse staff across a 24/7 operation
Added 11 mins ago
TD
Head of Finance
Tetra Digital Group
Toronto, ON
- Full-time
The team that comes next. You’ll start with a small team and do plenty of the work yourself. As Tetra grows, you’ll hire, mentor, and lead a growing team.
Added 11 mins ago
MP
Chief Financial Officer
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $225,000 to $300,000 CAD / year
- Full-time
Lead financial planning, forecasting, budgeting, and cash flow management across the organisation.
Added 25 mins ago
AG
Senior Mine Engineer
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The Senior Mining Engineer leads the mine planning team and provides services to the mine operation by directing the creation and implementation of the mine plan. He/she will report to the…
Added 25 mins ago
HO
Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
Lead, develop, support and provide strategic leadership to the Community Services management team and Intake team and provide oversight to the supervisory team, direct service team, and…
Added 25 mins ago
HO
Health & Safety and Claims Management Specialist
House of Friendship
Kitchener, ON
- Contract
…status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of…
Added 25 mins ago
A
Senior Manager, Clinical Quality Assurance
AbbVie
Toronto, ON
- $134,000 to $184,000 CAD / year
- Full-time
The RDQA AREA Senior Manager will provide support for the assigned countries and region and will be responsible for the implementation/execution of activities related to proactive quality…
Added 40 mins ago
T
Business Systems Analyst III
TD
London, ON · Toronto, ON
- Full-time
…attestations. Maintain business and technical metadata, the team’s SharePoint site, and documentation of events and…
Added 40 mins ago
Senior Customer Engineer, Named Enterprise - Montreal, QC
Cloudflare
Montreal, QC
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Added 40 mins ago
Retail Experience Lead
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Mississauga, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
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M
Stagiaire en affaires médicales / Medical Affairs Intern
MSD
Kirkland, QC
- Full-time
Our Medical Affairs team advances patient care by engaging in scientific exchange with external medical experts and industry professionals ensuring the scientific value of our products is…
Added 40 mins ago
M
Manager, Strategic Partnership Development
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Toronto, ON
- Full-time
Our Non-Fare Sales Office is seeking a Manager, Strategic Partnership Development for a 14-month contract to lead the growth of corporate and strategic partnerships. This role is…
Added 40 mins ago
FT
Conseiller(ère) en ressources humaines // HR Advisor
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- Full-time
Added 40 mins ago
C
Environmental Monitor
Canacre
Toronto, ON
- Full-time
Act as an environmental lead for the Environment team
Added 40 mins ago
C
Environmental Monitor
Canacre
Barrie, ON
- Full-time
Act as an environmental lead for the Environment team
Added 40 mins ago
TU
Director, Hospitality Services (Hospitality Services)
Trent University
Peterborough, ON
- $128,095 to $142,327 CAD / year
- Full-time
…As a member of the Housing & Hospitality Services leadership team, the Director works closely divisional leaders to align service delivery, infrastructure planning, financial stewardship…
Added 40 mins ago
G
Energy Marshal
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Regina, SK
- Full-time
· Lead implementation and oversight of site energy control and LOTO programs.
Added 40 mins ago
P4
Product Design Lead
Port 443 Inc.
Burlington, ON
- $110,000 to $140,000 CAD / year
- Full-time
We’re looking for a Lead Product Designer to help guide and mentor our already awesome team and make our products genuinely easier and better to use. This is a new role within an…
Added 55 mins ago
K
Senior Software Engineer, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
…far-reaching innovation and intelligence capabilities. The team is committed to learning and development and solving tax technology problems for the…

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, quotes, invoices, and service reporting. Support safety, regulatory and contractual compliance, and continuous improvement by coordinating with BGIS teams, clients, vendors, and other stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, along with organizational, project planning, analytical, communication, writing, and presentation skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and able to understand complex processes and compliance requirements while working with minimal supervision.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Data Analysis
Reporting
Project Planning
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Data Verification
Reporting
Data Analysis
Client Service Management
Emergency Work Orders
Key Performance Indicators
Safety Compliance
Environmental Compliance
Health and Safety
Fire Protection
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Continuous Improvement
Process Documentation
Compliance Process Capability Studies
Sustainable Practices
Facility Services

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