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Added 25 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Winnipeg, MB
- Full-time
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 25 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Moncton, NB
- Full-time
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 25 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Halifax, NS
- Full-time
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 25 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Quebec, QC
- Full-time
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 25 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Toronto, ON
- Full-time
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 25 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Montreal, QC
- Full-time
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 25 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Vancouver, BC
- Full-time
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 25 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Calgary, AB
- Full-time
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 55 mins ago
H
Specialist – Project Planning & Integration
Hays
Sudbury, ON
- $110,000 to $125,000 CAD / year
- Full-time
This is a permanent position reporting to the Sr. Manager, Project Controls - Canada . The role is responsible for planning and scheduling across multiple studies and projects, ensuring the…
Added 1 hour ago
H
Senior Account Manager
helloDarwin
Montreal, QC
- Full-time
We're looking for a Senior Account Manager to take charge of a portfolio of active clients. The role is built around the client relationship: understanding each company's business…
Added 3 hours ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
Deal Advisory's Restructuring & Turnaround group helps companies that facing economic challenges and uncertainty as a result of a variety of reasons including business underperformance, an…
Added 4 hours ago
SH
Sales and Events Coordinator | Contract | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Contract
…expected to be self-motivated, organized, accurate, efficient, and able to multi-task and meet stringent deadlines. The Sales Executive works as the department’s key Coordinator, taking…
Added 5 hours ago
B
Operational Readiness Manager
BGIS
Markham, ON
- Full-time
The Operational Readiness Manager manages a team of resources to deliver relocation, furniture installation and furniture decommissioning services for our client. They support the planning…
Added 5 hours ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Toronto, ON
- $136,600 to $225,925 USD / year
- Full-time
This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee…
Added 5 hours ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Calgary, AB
- $136,600 to $225,925 USD / year
- Full-time
This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee…
Added 5 hours ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Ottawa, ON
- $136,600 to $225,925 USD / year
- Full-time
This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee…
Added 5 hours ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Burnaby, BC
- $136,600 to $225,925 USD / year
- Full-time
This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee…
Added 5 hours ago
ST
Installation Technician - Electronic Security
Securitas Technology Canada
Victoria, BC
- $35 to $41 CAD / hour
- Internship
Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we…
Added 5 hours ago
V|
Senior Project Manager - Industrial Water
Veolia | North America
Oakville, ON
- Full-time
The Project Manager (PM) guides a team of engineers and professionals that design, build and manage complex water treatment projects. In this role, the PM is responsible for the overall…
Added 5 hours ago
Manager, Ethics and Integrity Program
WSP
Montreal, QC
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 6 hours ago
EA
Director, PE Business Partner - Mobile
Electronic Arts (EA)
Vancouver, BC
- Full-time
You implement complex change programs for client group(s). Educate management and key stakeholders on best practices in change management. Orchestrate full circle review of change impact to…
Added 6 hours ago
HR
Senior Contracts Specialist
Hughes Recruitment & Strategy Collective
SK · Saskatchewan, Canada
- Full-time
Apply strategic sourcing and category management principles to future project requirements and contractor capacity.
Added 7 hours ago
F
Events Manager
Fasken
AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Calgary, AB
- Full-time
Reporting to the Senior Director, Communications, the Events Manager is accountable for the design, development and delivery of Fasken’s Firmwide events strategy and its internal events…
Added 7 hours ago
VE
Senior Project Manager - Industrial Water
Veolia Environnement SA
Oakville, ON
- Full-time
The Project Manager (PM) guides a team of engineers and professionals that design, build and manage complex water treatment projects. In this role, the PM is responsible for the overall…
Added 7 hours ago
P
SR&ED and Incentives, Senior Manager
PwC
Toronto, ON
- Full-time
A career in our SR&ED and Incentives practice at PwC Canada offers the opportunity to help clients solve business issues related to tax credits and incentives. As a Senior Manager and…

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, quotes, invoices, and service reporting. Support safety, regulatory and contractual compliance, and continuous improvement by coordinating with BGIS teams, clients, vendors, and other stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, along with organizational, project planning, analytical, communication, writing, and presentation skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and able to understand complex processes and compliance requirements while working with minimal supervision.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Data Analysis
Reporting
Project Planning
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Data Verification
Reporting
Data Analysis
Client Service Management
Emergency Work Orders
Key Performance Indicators
Safety Compliance
Environmental Compliance
Health and Safety
Fire Protection
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Continuous Improvement
Process Documentation
Compliance Process Capability Studies
Sustainable Practices
Facility Services

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