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Added 7 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
· Collaborate with the Contract Manager to provide structure, support, administrative systems and methodologies to meet contract obligations in relation to quality, safety, environmental…
Added 7 mins ago
Property Field Appraisal Specialist
Gore Mutual Insurance
Cambridge, ON
…deviations, tracks vendor trends, and reports issues to the Vendor Manager. Participation in large loss committee meetings may be required to provide valuable insights on industry/market…
Added 7 mins ago
M
Contracts Specialist
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Act as the day to day advisor to the Business Development and Program Management team on contractual matters related to commercial transactions applicable to the Satellite Systems business…
Added 7 mins ago
Reliability Maintenance Manager
Smurfit Westrock
Guelph, ON
The Reliability Manager is responsible for providing expertise and leadership to the service and maintenance staff while ensuring the safe maintenance, repair or replacement of Smurfit…
Added 7 mins ago
Maintenance Millwright 433A
Smurfit Westrock
Toronto, ON
…Shifts rotate weekly. The position reports to the Maintenance Manager. Starting wage for a certified Millwright is $44.37. Shift premiums for…
Added 7 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 7 mins ago
Senior Product Manager, Serverless Compute
Amazon
Vancouver, BC
Amazon Web Services (AWS) is looking for a Senior Product Manager to join our Serverless Compute team. Our team owns the products that make it radically easier for builders to build…
Added 7 mins ago
RB
Account Sales Manager
Red Bull
Grande Prairie, AB
- Full-time
Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You…
Added 7 mins ago
RB
Account Sales Manager
Red Bull
Toronto, ON · Scarborough
- Full-time
Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You…
Added 7 mins ago
C
Civil Substation Lead Engineer
CIMA+
Vancouver, BC
- $142,000 to $192,000 CAD / year
- Full-time
Water Management study including Site drainage, culverts and ditches
Added 7 mins ago
LS
Gestionnaire de projet / Project Manager
LIDD Supply Chain Consultants
Montreal, QC
- Full-time
Our project manager combines consulting with implementing Enterprise Software and business processes. Working with partners, directors, and solutions specialists, you'll execute project…
Added 7 mins ago
AC
Account Manager
Amaco Construction Equipment Inc
ON · Ontario, Canada
- Full-time
Account Manager: Crushing and Screening Sales Specialist
Added 7 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank
Toronto, ON
- Full-time
Follow-up and report on adequacy of management actions to resolve audit findings and report progress to the Chief Auditor on an ongoing basis.
Added 7 mins ago
B
Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 7 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 22 mins ago
Traffic Manager
Imperial Brady
Mississauga, ON · Montreal, QC · Saint-Laurent, QC
…job open. Accountable for transportation performance, carrier management, cost control, shipment visibility, and risk mitigation to ensure efficient product flow across the supply chain.…
Added 22 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Vancouver, BC
Consult with customers on additional product options, involving the manager for complex opportunities.
Added 22 mins ago
Inside Sales Representative - Power
Vertiv
Mississauga, ON
Conveys all prospective and lost revenue to Outside Sales Representative and General Manager immediately.
Added 22 mins ago
Manager, Payroll & Benefits
YMCA of Northeastern Ontario
Sudbury, ON · Greater Sudbury, ON
We are currently looking for a Manager, Payroll & Benefits to join our team of committed professionals. This Full-time position within the Association is housed at the YMCA of Northeastern…
Added 22 mins ago
UO
Intermediate Learning Specialist, Academic Accommodation
University of Ottawa
Ottawa, ON
- Full-time
Reporting to the Manager, Academic Accommodations, the incumbent evaluates and implements appropriate academic accommodation measures in accordance with the University of Ottawa policies,…
Added 22 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 22 mins ago
Insurance Advisor, Online Auto Services
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
Master time manager, you can prioritize your workload with little to no supervision, plus you demonstrate confidentiality and discretion
Added 22 mins ago
OFFICE MANAGER
Southbridge Healthcare LP
Lucknow, ON
Reporting to the Executive Director, the Office Manager is responsible for the overall management of business and administrative operations within the home. This includes accurate financial…
Added 22 mins ago
Territory Manager - Builder Division
Enercare
Calgary, AB
Reporting to the Senior Manager of Sales, the Territory Manager will be a vital member of the Builder Team and will be ultimately responsible for managing Enercare’s relationship with…
Added 22 mins ago
TF
Material Handler II
Thermo Fisher Scientific
Whitby, ON
- Full-time
Operate remote frequency devices and or computer workstations efficiently in order to update warehouse management and transportation management systems.

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, quotes, invoices, and service reporting. Support safety, regulatory and contractual compliance, and continuous improvement by coordinating with BGIS teams, clients, vendors, and other stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, along with organizational, project planning, analytical, communication, writing, and presentation skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and able to understand complex processes and compliance requirements while working with minimal supervision.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Data Analysis
Reporting
Project Planning
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Data Verification
Reporting
Data Analysis
Client Service Management
Emergency Work Orders
Key Performance Indicators
Safety Compliance
Environmental Compliance
Health and Safety
Fire Protection
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Continuous Improvement
Process Documentation
Compliance Process Capability Studies
Sustainable Practices
Facility Services

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