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Added 14 mins ago
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Superviseur des opérations / Operations Supervisor
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 14 mins ago
R
Spécialiste des systèmes de contrôle / Control Systems Specialist
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 14 mins ago
R
Health and Safety Specialist
RTX
Midland, ON
- Full-time
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 14 mins ago
GS
Vice President, Edmonton Manufacturing Operations and Site Head
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key…
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High Lift Driver - Paying $21.81 hourly
gategroup
Halifax, NS · CAN_NS_Halifax_YHZ
- Full-time


Reporting into the Supervisor (Team Leader Air Side Team) the Driver is responsible for the correct load/off-load of the vehicles according to flight schedules, loading lists,…
Added 14 mins ago
Restaurant Kitchen Manager
Red Robin Canada
Surrey, BC
You’ll lead day-to-day Heart of House operations, develop your team, and drive food quality, execution, and cost control in a fast-paced environment.
Added 14 mins ago
Assistant Restaurant Manager
Red Robin Canada
Surrey, BC
We’re hiring an Assistant Restaurant Manager to lead busy shifts, coach and develop team members, and help run the day-to-day operations of a high-volume, full-service restaurant.
Added 14 mins ago
IT
Service Coordinator
Inland Truck & Equipment
Kamloops, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 14 mins ago
Technical Account Manager
Netskope
Canada
Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of…
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EM
Customer Service Representative - Kelowna Airport
Enterprise Mobility
Kelowna, BC
- Full-time
…employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because…
Added 14 mins ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
…expertise to continuous improvement of fuel and energy support operations and driving down the City fleet’s green house gas emissions (GHG) through targeted strategic…
Added 14 mins ago
Sr. Product Designer-AutoSync Retail Operations
AutoTrader.ca
Toronto, ON
We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with…
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SM
Experienced Underground Diamond Driller
Swick Mining Services
Winnipeg, MB
- Full-time
Swick Mining Services is seeking experienced Underground Diamond Drillers to join our growing North American operations. This is an opportunity to earn strong annual income, work with…
Added 14 mins ago
VC
Practice Manager - Brandon Hills Veterinary Clinic
VetCare Canada
Brandon, MB
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
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Manager, Business Development
Clearco
Canada
- Full-time
A Leader: You strive to elevate your team every day. You lead by example and inspire others to achieve and exceed their goals.
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Senior Production Manager
HyLife
Neepawa, MB
- Full-time
HyLife is a global leader in food processing with a vision to be the best premium pork company in the world. Our mission is to take care of our employees, customers, animals, communities,…
Added 14 mins ago
BR
Chief Operating Officer
BJRC Recruiting
Barrie, ON
- Full-time
Lead all aspects of the business, including Operations, Sales, Quality, Finance, and supporting functions.
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Master Scheduler
New Flyer
Winnipeg, MB
- Full-time
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure…
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Warehouse Operations Manager
CCLS (Canada Cartage Logistics Solutions)
Winnipeg, MB
- Full-time
Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This…
Added 14 mins ago
TD
Head of Finance
Tetra Digital Group
Toronto, ON
- Full-time
Reserve economics. Reserve income is a core part of how CADD makes money, and it moves with every rate decision. With operations, compliance, and risk, you’ll shape the reserve investment…
Added 14 mins ago
CE
Superviseur d’atelier de services | Service Shop Supervisor
Castolin Eutectic
Vaudreuil-Dorion, QC
- Full-time
Vous êtes un leader d’expérience qui aime mobiliser une équipe, optimiser les opérations et relever des défis techniques dans un environnement industriel spécialisé? Nous aimerions vous…
Added 14 mins ago
VD
Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Visual Defence is a global leader in AI powered software for transportation and infrastructure. Our flagship platform, CityRover, automates the detection of issues such as potholes, and…
Added 14 mins ago
GL
Collections Specialist
Go Lime Inc.
Toronto, ON
- $40,000 to $44,000 CAD / year
- Full-time
Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction…
Added 14 mins ago
MP
Chief Financial Officer
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $225,000 to $300,000 CAD / year
- Full-time
…development business. This is an opportunity for a finance leader who thrives in an evolving environment, enjoys building teams and infrastructure, and wants to play a key role in shaping…
Added 14 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Demonstrated ability to coordinate team activities and work effectively with operations and marketing teams

BGIS

Bilingual Facility Services Manager (EN/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, quotes, invoices, and service reporting. Support safety, regulatory and contractual compliance, and continuous improvement by coordinating with BGIS teams, clients, vendors, and other stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, along with organizational, project planning, analytical, communication, writing, and presentation skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and able to understand complex processes and compliance requirements while working with minimal supervision.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Data Analysis
Reporting
Project Planning
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Data Verification
Reporting
Data Analysis
Client Service Management
Emergency Work Orders
Key Performance Indicators
Safety Compliance
Environmental Compliance
Health and Safety
Fire Protection
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Continuous Improvement
Process Documentation
Compliance Process Capability Studies
Sustainable Practices
Facility Services

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