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Added 2 mins ago
FT - Maintenance and Administrative Coordinator - 150 Ontario Supportive Housing
Connective
Prince George, BC
The Maintenance and Administrative Coordinator will assist in maintaining a clean and safe environment in and around the properties, both owned and leased by Connective, within their…
Added 17 mins ago
A
Skywise - Business Applications & Development Tools Manager
Airbus
Waterloo, ON
- Full-time
The team operates on a self-driven Kanban backlog while actively triaging incoming support requests. This role oversees system maintenance and operations, ensuring high availability through…
Added 1 hour ago
AH
Registered Nurse - Patient Flow Coordinator
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Reporting to the Stollery Children's hospital Flow Manager, the Registered Nurse - Flow Coordinator functions as an integral member of the multidisciplinary team. Working in collaboration…
Added 3 hours ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio and Building Services directly supervises a team of Building Service & Working Supervisors, Administrative Support Officers, and the Scheduler, and indirectly…
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 5 hours ago
SH
Manager Diagnostic Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 5 hours ago
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Manager Health Services - Provincial Travel Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Director Health Services or designate, the Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to…
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Manager Diagnostic Services
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Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some…
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Manager Health Services - Provincial Travel Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Director Health Services or designate, the Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to…
Added 6 hours ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…Physician Billing Operations team. Reporting to the Senior Manager, POS Business Operations, and working closely with the Director, Peri-Operative Services, Strategy, Finance &…
Added 6 hours ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
White Rock, BC
- Full-time
…safely at home and/or community; emphasizes the promotion, maintenance and restoration of health such as the treatment of chronic diseases through teaching, counselling and direct client…
Added 6 hours ago
A
Senior Project Engineer - Minerals and Metals
Ausenco
Burlington, ON
- Full-time
Coordinate engineering support for construction planning, installation sequencing, temporary works interfaces, and construction methodology reviews, as applicable.
Added 7 hours ago
BG
Learning Management System Administrator
Brandt Group of Companies
Regina, SK
- Full-time
The position is responsible for the day-to-day administration, maintenance, and support of the organization's Learning Management System. Working under the guidance of the Program…
Added 8 hours ago
MI
Line Manager
Mondelēz International
Toronto, ON
- Full-time
…(Packaging consisting of 7 Bagging Lines and 1 Stick Line). The Line Manager provides leadership, direction, development, and support to line operators through empowerment, teamwork,…
Added 8 hours ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…non-functional testing, test automation, defect management, and system integration testing. The ideal candidate will have strong analytical and problem-solving skills, experience with…
Added 10 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent plays an important role in all aspects of the planning, implementation and operation of an enterprise-scale data integration solution for the University of British Columbia…
Added 10 hours ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Designs, builds, and supports MuleSoft integrations, including API-led connectivity, DataWeave transformations, API Manager policies, and runtime deployment and monitoring.
Added 10 hours ago
CO
Utility Operator II
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
Manager, Budget & Financial Planning - City of Fort Saskatchewan
Added 10 hours ago
CO
Utility Operator III
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
Manager, Budget & Financial Planning - City of Fort Saskatchewan
Added 10 hours ago
Fleet Technician - Heavy Duty Mechanic
destinationone Consulting
AB · Western Alberta (Jasper), Alberta
Reporting to the Town Manager, the Fleet Technician will take day-to-day ownership of the Municipality’s fleet maintenance function and directly supervise one licensed light-duty mechanic.
Added 11 hours ago
OT
Field Instrumentation Specialist
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
The Field Instrumentation Specialist oversees the installation, operation, maintenance, and troubleshooting of geotechnical and structural instrumentation and monitoring systems. Working…
Added 11 hours ago
A
Substation Technologist
AltaLink
Acheson, AB
- Full-time
Reporting to the Manager, Substations North, this position will be part of a multi-disciplinary team responsible for the operation and maintenance of Altalink's transmission substations in…
Added 11 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Derive a project plan for future maintenance activities and input into Capital Planning.
Added 11 hours ago
P
Budget Project Coordinator
PHD
Toronto, ON
- Full-time
A dynamic and passionate Budget Project Coordinator who will support the Client Accounting team by delivering accurate and timely administrative, project coordinator, and reporting support.
Added 11 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent plays an important role in all aspects of the planning, implementation and operation of an enterprise-scale data integration solution for the University of British Columbia…

BGIS

Bilingual Facility Services Manager (ENG/FR)

Quebec, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 26, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, escalations, and invoice review and approval. Lead and support team members while contributing to compliance activities, reporting, process improvement, and client service delivery.

Requirements

Requires 3–5 years of relevant experience in facility or vendor management, along with strong organizational, analytical, communication, writing, and problem-solving skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and able to understand complex processes and relevant compliance requirements.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review and Approval
Quality Compliance
Regulatory Compliance
Process Improvement
Project Planning
Technical Writing
Communication
Training and Presentation
Analytical and Problem-Solving Skills
Microsoft Excel
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
People Leadership
Performance Management
Client Management
Invoice Processing
Oracle
Quality Compliance
Regulatory Requirements
Contractual Compliance
Process Improvement
Process Documentation
Compliance Process Capability Studies
KPI Management
Preventive Maintenance
Emergency Work Orders
Client Reporting
Quarterly Business Reviews
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Technical Writing
Project Planning
Training and Presentations

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