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Added 5 mins ago
RR
Cost Accountant - Manufacturing
Red Rover Recruitment
Toronto, ON · Etobicoke, ON
- $80,000 to $90,000 CAD / year
- Full-time
…brands and retailers. They are seeking an experienced Cost Accountant who enjoys hands-on product costing, works comfortably with manufacturing data and has the judgment to recognize when a…
Added 5 mins ago
RR
Junior Accountant - Manufacturing
Red Rover Recruitment
Toronto, ON · Etobicoke, ON
- $60,000 to $70,000 CAD / year
- Full-time
…excellent opportunity for a recent accounting graduate or junior accountant who learns quickly, is strong with numbers and wants to build practical experience in a manufacturing…
Added 34 mins ago
DE
Senior Electrical Estimator / Operations Manager
D&S Electric
Williams Lake, BC
- Full-time
We’re Hiring: Senior Electrical Estimator / Operations Manager
Added 50 mins ago
A
Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
Partner with security operations and incident response teams to strengthen detection, investigation and response capabilities for cloud and AI environments.
Added 50 mins ago
T
Engineer II
TD
Toronto, ON
- Full-time
Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
Added 1 hour ago
PR
Client Services Representative
Purves Redmond Limited
Toronto, ON
- Full-time
…across multiple business units, this role supports effective operations while contributing to a consistent, high standard of client…
Added 1 hour ago
C
Private Banking Associate
CIBC
London, ON
- Full-time
…customer inquiries. Working knowledge of branch routine and operations of other departments and CIBC partners, sufficient to address client inquires adequately and/or refer to appropriate…
Added 1 hour ago
Manager, Royalty (Finance and Accounting)
Electronic Arts
Vancouver, BC
As a Manager on our Royalty Accounting team, you will play a key role in our financial operations. This is a fantastic opportunity to expand your influence beyond traditional accounting;…
Added 1 hour ago
Senior Manager, Change & Operational Readiness, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
Coordinate readiness across Operations, Technology, Product, Finance/Accounting, Risk, Compliance and other impacted stakeholders.
Added 1 hour ago
IF
Tax Analyst, Corporate Tax
Intact FC
Toronto, ON · Montreal, QC
- Full-time
Identify opportunities to streamline processes, strengthen controls, and leverage technology to enhance the efficiency of tax operations.
Added 1 hour ago
M
Senior Analytics Engineer - GTM
Motive
Vancouver, BC
- Full-time
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance…
Added 1 hour ago
J
Revenue Operations Lead
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Revenue Operations Lead based in Canada.
Added 1 hour ago
AE
Office Manager
Anova Exploration Corp.
Calgary, AB
- Full-time
Manage day-to-day office operations, including visitors, the main phone line, the general inbox, mail and couriers.
Added 1 hour ago
IH
Patient Registration/Cashier/Health Records Clerk
Interior Health Authority
Oliver, BC
- Full-time
Added 1 hour ago
TC
Tech Ops Analyst II - Inventory & Asset Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
…across new stores, remodels, strategic projects, and day-to-day operations. In this dynamic role, you’ll help drive efficient hardware lifecycle management, inventory accuracy, vendor…
Added 1 hour ago
Brampton- Maintenance Coordinator
Human Resources
Brampton, ON
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 2 hours ago
B
Bilingual Facility Services Manager (ENG/FR)
BGIS
Quebec, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 hours ago
WC
Asset Protection Operations Team Associate
Walmart Canada
Flin Flon, MB
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 2 hours ago
PB
Accounts Receivable Systems & Process Specialist
Portofino Bakery
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
The role will work closely with Finance, DSD, Logistics, Sales, Warehouse and Operations to resolve issues, identify process gaps and work with leaders to develop practical solutions that…
Added 2 hours ago
P
Analyst - Accounts Payable
ProAmpac
Whitby, ON
- Full-time
In this role, you'll partner with our plant operations and Shared Services teams to support accurate and timely invoice processing, financial reconciliations, and reporting. You'll also…
Added 2 hours ago
VS
Senior Manager, Finance
Vancouver School Board
Vancouver, BC
- Full-time
…- Finance is responsible for leading VSB’s core accounting operations, including financial accounting, treasury, and financial reporting. The Senior Manager – Finance ensures sound…
Added 2 hours ago
E
Technical Property Accountant | Housing
EliseAI
Toronto, ON
- Full-time
…business lines. This team will blend go-to-market, product, operations, and strategy with a mandate to push the frontier of AI and own everything required to take them from idea to market…
Added 2 hours ago
TH
Senior Manager, U.S. Tax
Tricon Homes
Toronto, ON
- Full-time
The Senior Manager, U.S. Tax is primarily responsible for coordinating and reporting on the U.S. tax operations of the single-family rental homes in the U.S. This Senior Manager has strong…
Added 2 hours ago
TC
Tech Ops Analyst II - Telecom Expense Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
…meaningful impact while expanding your expertise in telecom operations and…
Added 2 hours ago
E
Staff Property Accountant | Housing
EliseAI
Toronto, ON
- Full-time
…business lines. This team will blend go-to-market, product, operations, and strategy with a mandate to push the frontier of AI and own everything required to take them from idea to market…

BGIS

Bilingual Facility Services Manager (ENG/FR)

Quebec, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 26, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Apply About employer

More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, escalations, and invoice review and approval. Lead and support team members while contributing to compliance activities, reporting, process improvement, and client service delivery.

Requirements

Requires 3–5 years of relevant experience in facility or vendor management, along with strong organizational, analytical, communication, writing, and problem-solving skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and able to understand complex processes and relevant compliance requirements.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review and Approval
Quality Compliance
Regulatory Compliance
Process Improvement
Project Planning
Technical Writing
Communication
Training and Presentation
Analytical and Problem-Solving Skills
Microsoft Excel
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
People Leadership
Performance Management
Client Management
Invoice Processing
Oracle
Quality Compliance
Regulatory Requirements
Contractual Compliance
Process Improvement
Process Documentation
Compliance Process Capability Studies
KPI Management
Preventive Maintenance
Emergency Work Orders
Client Reporting
Quarterly Business Reviews
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Technical Writing
Project Planning
Training and Presentations

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