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Added 6 mins ago
RL
Mechanical Engineer
RBR Ltd.
Ottawa, ON
- $100,000 to $150,000 CAD / year
- Full-time
8+ years of mechanical engineering experience in product development
Added 20 mins ago
CI
Emission Security Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
Education or equivalent experience in electronics, RF engineering, telecommunications, testing, cybersecurity, military signals, or a related technical discipline
Added 20 mins ago
MA
Registered Practical Nurse - Telemetry (Temporary Part-Time)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
…together we provide outstanding, integrated care to support people in living their healthiest…
Added 20 mins ago
FP
Restaurant manager
Freshslice Pizza
Geraldton, ON
- Full-time
Added 20 mins ago
TH
Assistant manager, restaurant
Tim Hortons Québec
Rothesay, NB
- Full-time
Do you have experience working in this field?
Added 20 mins ago
R
Sensor Engineer
RBR
Ottawa, ON · Greater Ottawa Metropolitan Area
- $75,000 to $115,000 CAD / year
- Full-time
5+ years of hands-on experience in sensor development, instrumentation, or related R&D
Added 21 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
NL · ST JOHN'S, NL
…detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and…
Added 36 mins ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 50 mins ago
TH
Assistant manager, restaurant
Tim Hortons Québec
Quispamsis, NB
- Full-time
Do you have experience working in this field?
Added 50 mins ago
TH
Manager, restaurant
Tim Hortons Québec
Quispamsis, NB
- Full-time
Do you have experience working in this field?
Added 50 mins ago
SH
General Duty Nurse (N2) - Central Lines
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Manager, Health Services, the incumbent is responsible for:
Added 50 mins ago
SH
Registered Nurse (N2) - AS6 - Medicine Clinical Teaching Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 50 mins ago
SH
General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 50 mins ago
SH
Health Care Aide
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 50 mins ago
AC
Food Retail Brand Location Supervisor
Aramark Canada
Kingston, ON
- Part-time
…leader within our management team, ensuring a high-quality experience for our guests dining on campus and you will oversee service excellence, mentor and develop staff, and contribute to an…
Added 50 mins ago
S
Organ Recovery Assistant, Organ Donation & Hospital Development - BC Transplant Society
Sanya’k̓ula
Vancouver, BC
- Part-time
Reporting to the Clinical Operations Manager, Organ Donation, the Organ Recovery Assistant (ORA) functions as an integral part of the Organ Donation and Hospital Development (ODHD) team.
Added 51 mins ago
SC
préposé(e) aux services – Syndiqué | Funeral Attendant Union
Service Corporation International
Montreal, QC
- Part-time
A Funeral Attendant reports to the Location Manager and is responsible for assisting with all funeral home and cremation related duties. Other general duties include meeting the general…
Added 51 mins ago
Community Outreach Worker - Community Wellness and Supports - Mental Health and Addictions
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Health Services Manager, the Community Outreach Worker (COW) provides a range of clinical services to adults and their families affected by mental illness and/or substance…
Added 51 mins ago
Occupational Therapy Assistant - Rehabilitation Services
Nova Scotia Health and IWK Health
Sydney, NS
Reporting to the Program Manager of the Rehabilitation and Supportive Care Services portfolio, and under the supervision of an Occupational Therapist, the Occupational Therapy Assistant…
Added 51 mins ago
Food Service Worker - Nutrition and Food Services
Nova Scotia Health and IWK Health
Amherst, NS
The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…
Added 1 hour ago
TH
Manager, restaurant
Tim Hortons Québec
Rothesay, NB
- Full-time
Do you have experience working in this field?
Added 1 hour ago
MG
Resident Service Coordinator - The Pavilion Apts.
Monroe Group Ltd.
Pavilion 1, BC
- Full-time
We are seeking a Resident Service Coordinator to help us keep our property running smoothly. Must enjoy working with people and have a passion for customer service!
Added 1 hour ago
AC
Chef Manager - Healthcare
Aramark Canada
AB · Edmonton, AB
- Full-time
As Chef Manager, you'll lead the day-to-day culinary operation and help set the standard for the resident dining experience. You'll:
Added 1 hour ago
SH
General Duty Nurse (N2) - Medicine - Endoscopy
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
SH
General Duty Nurse (N2) - Child Health - NICU
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

BGIS

Bilingual Facility Services Manager (ENG/FR)

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 26, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Apply About employer

More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries, escalations, and invoice review and approval. Lead and support team members while contributing to compliance activities, reporting, process improvement, and client service delivery.

Requirements

Requires 3–5 years of relevant experience in facility or vendor management, along with strong organizational, analytical, communication, writing, and problem-solving skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and able to understand complex processes and relevant compliance requirements.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review and Approval
Quality Compliance
Regulatory Compliance
Process Improvement
Project Planning
Technical Writing
Communication
Training and Presentation
Analytical and Problem-Solving Skills
Microsoft Excel
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
People Leadership
Performance Management
Client Management
Invoice Processing
Oracle
Quality Compliance
Regulatory Requirements
Contractual Compliance
Process Improvement
Process Documentation
Compliance Process Capability Studies
KPI Management
Preventive Maintenance
Emergency Work Orders
Client Reporting
Quarterly Business Reviews
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Technical Writing
Project Planning
Training and Presentations

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