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Added 10 mins ago
CS
Accountant, Arena
Canucks Sports & Entertainment (CSE)
Vancouver, BC
- Full-time
…forecasting, and other duties as outlined below. This position is full-time in…
Added 10 mins ago
BH
Product Support Specialist - Membee
Beacon Holdings
Remote, Canada
- Full-time
- Remote
This is a one-year contract covering a parental leave, with possible extension into a full-time role.
Added 10 mins ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
A great benefit package for full-time colleagues (including medical, vision and dental)
Added 25 mins ago
Car Parts Advisor - Toyota
The Jim Pattison Auto Group
Victoria, BC
Schedule: This is a full-time, permanent position of 40 hours per week.
Added 25 mins ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 25 mins ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
…the heart of the JD experience, from delivering exceptional customer service to creating premium store environments that bring the world’s most authentic brands to…
Added 25 mins ago
SD
Merchandiser, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
New Westminster, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
A&
Store Manager - CF Chinook Centre, Abercrombie & Fitch
Abercrombie & Fitch Co.
Calgary, AB · Chinook, AB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 25 mins ago
RM
Caretaker Supervisor - Administrative Assistant 3 (AESES)
Recreation Manitoba
Winnipeg, MB
- Full-time
Assist the Manager, Caretaking Services in gathering and analyzing data and identifying, planning, directing and implementing Long Term Strategic Planning for the department.
Added 40 mins ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 55 mins ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
Giffin Interior has been exceeding expectations by taking pride in what we do since 1980. We provide outstanding customer service, superior custom architectural woodwork, and other…
Added 55 mins ago
B
Territory Manager - Vancouver North
BAT
Vancouver, BC
- Full-time
…careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own…
Added 55 mins ago
CS
Bilingual Banking IT Project Manager
Cynet Systems
Montreal, QC
- $64 to $69 CAD / hour
- Contract
10+ years of experience as a Project Manager within the banking industry.
Added 55 mins ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
As a CRM Project Manager, you will hold a critical project and people leadership role responsible for the progress and success of one or more projects. This could include leading full…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Cranbrook, BC
- Part-time
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Added 1 hour ago
GD
DYNAMITE - Assistant Manager - Centre Eaton Montreal
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Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 1 hour ago
AH
Electrician
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Edmonton, AB
- Full-time
…1.00 Posting End Date: 06-NOV-2026 Employee Class: Regular Full Time Date Available: 16-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days,…
Added 1 hour ago
AH
Manager
Alberta Health Services
Rimbey, AB
- Full-time
Transition Company: Assisted Living Alberta Classification: Manager Union: Exempt Unit and Program: Rimbey CCH Type A (LTC) Primary Location: Rimbey Hospital & Care Centre Location Details:…
Added 1 hour ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 1 hour ago
GE
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Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 1 hour ago
MS
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Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
Added 1 hour ago
MS
Part Time Merchandise Manager
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Added 1 hour ago
S
Seasonal Retail Sales Consultant - Part Time - Metrotown, BC
Swarovski
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- Part-time
Deliver outstanding customer service and create emotional connections through storytelling
Added 1 hour ago
S
Seasonal Retail Sales Consultant - Part Time - Masonville Place, ON
Swarovski
London, ON
- Part-time
Deliver outstanding customer service and create emotional connections through storytelling
Added 1 hour ago
S
Seasonal Retail Sales Consultant - Part time - Toronto Eaton Centre, ON
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Deliver outstanding customer service and create emotional connections through storytelling

BGIS

Bilingual Facility Services Manager (ENG/FR)

Montreal, QC, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 30, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR's.
- Client reporting needs as required.

Reporting

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical Writing Skills
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Apply About employer

More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery while ensuring data accuracy and reporting. They provide leadership to team members, manage performance, and act as the primary point of contact for client and vendor escalations.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent verbal and written communication abilities.

Skills

Facility management
Vendor management
People leadership
Project planning
Technical writing
Analytical skills
Problem-solving
Process development
Compliance management
MS Excel
PowerPoint
MS Word
Power BI
Communication skills
Presentation skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Service Management
Data Verification
Reporting
Process Improvement
People Leadership
Recruiting
Performance Management
Work Orders
KPI
Invoicing
Oracle
Compliance
Regulatory Requirements
Quality Assurance
QBR
Project Planning
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Emergency Management

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