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Added 9 mins ago
CH
Registered Dietitian
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
They book new clients, follow up on unscheduled ones, and keep your schedule full - so your time is spent where it matters most.
Added 9 mins ago
CH
Pelvic Physiotherapist
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
They book new clients, follow up on unscheduled ones, and keep your schedule full - so your time is spent where it matters most.
Added 9 mins ago
CH
Osteopathic Manual Practitioner
CARESPACE Health+Wellness
Cambridge, ON
- Full-time
They book new clients, follow up on unscheduled ones, and keep your schedule full - so your time is spent where it matters most.
Added 9 mins ago
CH
Osteopathic Manual Practitioner
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
They book new clients, follow up on unscheduled ones, and keep your schedule full - so your time is spent where it matters most.
Added 9 mins ago
CH
Chiropractor
CARESPACE Health+Wellness
Cambridge, ON
- Full-time
They book new clients, follow up on unscheduled ones, and keep your schedule full - so your time is spent where it matters most.
Added 9 mins ago
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Naturopathic Doctor
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
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Added 9 mins ago
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Chiropractor
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
They book new clients, follow up on unscheduled ones, and keep your schedule full - so your time is spent where it matters most.
Added 10 mins ago
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Administrative Assistant
Shared Health-Soins Communs
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- Full-time
Three (3) years equivalent full-time experience in the last five years in an administrative, financial or relevant health related discipline
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Administrative Assistant
Shared Health-Soins Communs
Mountain Road, MB
- Full-time
Three (3) years equivalent full-time experience in the last five years in an administrative, financial or relevant health related discipline
Added 24 mins ago
M
Cybersecurity Architect
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Toronto, ON
- Full-time
…other architects, engineers, technical SMEs, and operational support staff both within IT and other business units to provide and maintain solutions that meet business and technical…
Added 39 mins ago
Administrative Assistant
Winnipeg Regional Health Authority
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Three (3) years equivalent full-time experience in the last five years in an administrative, financial or relevant health related discipline
Added 39 mins ago
Administrative Assistant
Winnipeg Regional Health Authority
Grandview, MB
Three (3) years equivalent full-time experience in the last five years in an administrative, financial or relevant health related discipline
Added 1 hour ago
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Program Assistant – Moose Factory (26-35)
Northern College of Applied Arts and Technology
ON · Moose Factory, ON
- Full-time
…top-tier benefits and generous pension packages to our eligible full-time employees with purposeful, rewarding work, supportive supervisors, and positive, engaged work…
Added 1 hour ago
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- Full-time
Status: Temporary, full time (35-hour workweek)
Added 1 hour ago
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Executive Assistant
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Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 1 hour ago
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Program Manager, Construction Safety
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- Full-time
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Specialist Engineer - Electrical Site – Campbell River Systems - Full Time Temporary
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Registered Massage Therapist | CARESPACE Fischer-Hallman
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
They book new clients, follow up on unscheduled ones, and keep your schedule full - so your time is spent where it matters most.
Added 1 hour ago
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Registered Massage Therapist | CARESPACE Hespeler Road
CARESPACE Health+Wellness
Cambridge, ON
- Full-time
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Added 1 hour ago
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Massage Therapist - Assistant Clinic Director | CARESPACE Uptown Waterloo
CARESPACE Health+Wellness
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Added 1 hour ago
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Nurse Practitioner | CARESPACE Deer Ridge
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
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Added 1 hour ago
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Acupuncturist
CARESPACE Health+Wellness
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Added 1 hour ago
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Vancouver, BC
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Job type: Temporary, Full-time (1-Year Contract)
Added 2 hours ago
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Full-Time Sales Representative
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Port Moody, BC
- Full-time
Available full-time, Monday to Friday or minimum 4 days from Monday to Saturday
Added 2 hours ago
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Outside Sales Representative
The Acquisition Group
AB
- Full-time
We're hiring sales representatives to represent our client, TELUS, through direct residential sales across Edmonton. Whether you're starting your career or looking for a fresh opportunity,…

BGIS

Bilingual Facility Services Manager (ENG/FR)

Montreal, QC, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 30, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR's.
- Client reporting needs as required.

Reporting

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical Writing Skills
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery while ensuring data accuracy and reporting. They provide leadership to team members, manage performance, and act as the primary point of contact for client and vendor escalations.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent verbal and written communication abilities.

Skills

Facility management
Vendor management
People leadership
Project planning
Technical writing
Analytical skills
Problem-solving
Process development
Compliance management
MS Excel
PowerPoint
MS Word
Power BI
Communication skills
Presentation skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Service Management
Data Verification
Reporting
Process Improvement
People Leadership
Recruiting
Performance Management
Work Orders
KPI
Invoicing
Oracle
Compliance
Regulatory Requirements
Quality Assurance
QBR
Project Planning
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Emergency Management

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