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Added 1 hour ago
MD
Chief of Operations - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…by providing benefits, support resources, and training and development…
Added 1 hour ago
MD
APEX Accelerator Area Manager - State Program Administrator Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…by providing benefits, support resources, and training and development…
Added 1 hour ago
PI
Business Development Manager ( Inside Sales)
PICTON Investments
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…in Ontario™ 2024 - 2025 | Best Workplaces™ for Professional Development 2025 | Best Workplaces™ for Young Talent…
Added 1 hour ago
QH
Patient Services Manager
Quinte Health
Belleville, ON
- Full-time
The Patient Services Manager reports to the Program Director for Surgery with initial accountabilities of Belleville Oncology and Endoscopy units and Medical Day Clinic (MDC) at Belleville…
Added 1 hour ago
FT
Employee Relations Specialist
Fountain Tire
Edmonton, AB
- Other
We’re seeking a dedicated Employee Relations Specialist to join our dynamic Human Resources team at our South Edmonton Corporate Head Office. This role is a key partner to our business,…
Added 1 hour ago
IH
Improvement Consultant
Interior Health Authority
Penticton, BC
- Full-time
…such as lean improvement and lean management, quality system development, monitoring, and analysis of key performance indicators in alignment with other levels of reporting in Interior…
Added 1 hour ago
IH
Coordinator, Corporate Systems
Interior Health Authority
Kelowna, BC
- Full-time
Develops a cross-portfolio education and development plan for Corporate Systems staff, leveraging opportunities available from vendors and third-parties to advance and develop team…
Added 1 hour ago
IH
Manager | Medical Staff Retention & Experience
Interior Health Authority
Kelowna, BC
- Full-time
The Manager, Medical Staff Retention and Experience oversees the development, measurement, and sustainment of an IH-wide Medical Staff Retention Strategy. Working in partnership with…
Added 1 hour ago
IH
Manager | Information Privacy
Interior Health Authority
Kelowna, BC
- Full-time
Sets individual, measurable goals and objectives, incorporating IH’s vision and values, goals, and corporate plan through methods such as maintaining and updating professional knowledge,…
Added 2 hours ago
VS
Special Olympics Volunteer Ski Coaches @ Earl Bale...
Volunteer Success
Toronto, ON · North York, ON
- Full-time
Budgeting Administrative Support Data Entry Other Admin & Clerical skills Corporate Social Responsibility Management Customer Service Public Relations Skills Strategic Planning Community…
Added 2 hours ago
BA
SERVICE DETAILER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Service Manager
Added 2 hours ago
BA
AUTOMOTIVE TECHNICIAN, LUBE & MAINTENANCE
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 2 hours ago
C
Senior Project Manager - Electrical Engineer
Cascades
Mississauga, ON
- Full-time
Cascades is seeking a dynamic and solutions-oriented Senior Project Manager - Electrical Engineer to lead capital projects, electrical system upgrades, and reliability improvement…
Added 2 hours ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- Full-time
- Remote
The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client…
Added 2 hours ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- $98,600 to $126,600 CAD / year
- Full-time
- Remote
The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client…
Added 2 hours ago
TO
Finance Clerk
Town of Pelham
Fonthill, ON
- Full-time
Reporting to the Manager of Financial Services/Deputy Treasurer, the Finance Clerk is responsible for performing a variety of financial, revenue, billing, collection, customer service, and…
Added 2 hours ago
S
Business Metrics Analyst
SaskTel
Regina, SK
- Full-time
Researches and evaluates data for the development, analysis, interpretation and reporting of performance indicators, internal benchmarking and opportunities for the client groups.
Added 2 hours ago
B
Facility Supervisor
BGIS
Lethbridge, AB
- Full-time
…meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited…
Added 2 hours ago
B
Bilingual Facility Services Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 hours ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 2 hours ago
NC
Sales Manager
NAPA Canada
Toronto, ON
- Full-time
We offer a competitive compensation package that includes a comprehensive benefits program, access to corporate discounts, and ongoing training and development opportunities to support your…
Added 2 hours ago
YM
District Sales Manager
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
…territory and to develop a dealer network capable of attaining corporate objectives for Yamaha Motorsports & PTV (Personal Transportation…
Added 2 hours ago
SL
Engineering Manager
Strescon Limited
Saint John, NB
- Full-time
As Engineering Manager, you will provide strategic and technical leadership to a team of engineers responsible for delivering safe, efficient, and innovative precast and prestressed…
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
Sydney, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

BGIS

Bilingual Facility Services Manager (ENG/FR)

Montreal, QC, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 30, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR's.
- Client reporting needs as required.

Reporting

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical Writing Skills
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery while ensuring data accuracy and reporting. They provide leadership to team members, manage performance, and act as the primary point of contact for client and vendor escalations.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent verbal and written communication abilities.

Skills

Facility management
Vendor management
People leadership
Project planning
Technical writing
Analytical skills
Problem-solving
Process development
Compliance management
MS Excel
PowerPoint
MS Word
Power BI
Communication skills
Presentation skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Service Management
Data Verification
Reporting
Process Improvement
People Leadership
Recruiting
Performance Management
Work Orders
KPI
Invoicing
Oracle
Compliance
Regulatory Requirements
Quality Assurance
QBR
Project Planning
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Emergency Management

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