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Added 3 mins ago
RI
Warehouse Manager
Rentokil Initial
Calgary, AB
- $65,000 CAD / year
- Full-time
The Warehouse Manager will be responsible for managing staff, ensuring efficient workflow, maintaining inventory accuracy, and driving continuous improvement initiatives.The Warehouse…
Added 3 mins ago
BI
Project Manager – Radio & Wireless Communications
BURGEON IT SERVICES
NL · Newfoundland and Labrador, Canada
- Contract
Job Title: Project Manager – Radio & Wireless Communications
Added 3 mins ago
TU
Trades 2 - Plumber
The University of British Columbia
Vancouver, BC
- Full-time
Mechanical Maintenance Trades | Mechanical | Building Operations | Facilities
Added 3 mins ago
SL
Engineering Manager
Strescon Limited
Saint John, NB
- Full-time
We are seeking an Engineering Manager (P.Eng.) to join our Engineering team. This role is ideal for an experienced engineering leader who is passionate about developing high-performing…
Added 4 mins ago
SD
Assistant Front Store Manager, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
Sydney, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 4 mins ago
W
Self Checkout Attendant
Walmart
Fort Saskatchewan, AB
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 4 mins ago
W
Consumables Associate
Walmart
Edmonton, AB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 18 mins ago
EW
Project Manager
ERCO Worldwide
Saskatoon, SK
- Full-time
ERCO Worldwide is looking for a Project Manager to join our Saskatoon team! The Project Manager leads development and execution of projects to improve process safety, operations,…
Added 18 mins ago
F
Gestionnaire de projets / Project Manager
FluksAqua
Montreal, QC
- Full-time
ID de l'offre REF62674W Date de publication 10/30/2026 Location Canada Category Opérations / Exploitation & Maintenance
Added 18 mins ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 18 mins ago
TU
Development Coordinator, Corporate & Foundation Relations
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Operations | Corporate and Foundation Relations | Development | Development & Alumni Engagement
Added 18 mins ago
NF
Front End Assistant Department Manager Part Time Day
No Frills
Saskatoon, SK
- Part-time
Added 18 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 18 mins ago
CF
Quality Assurance Technician
Cavendish Farms
Chatham-Kent, ON · Wheatley, ON
- Full-time
This permanent, full-time, entry-level role reports to the Quality Assurance Manager. The QA Technician makes sure products meet customer specifications and food safety standards. The role…
Added 18 mins ago
S
Production Finishing Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 18 mins ago
C
Part-Time Manager - St Laurent
Claire's
Ottawa, ON
- $17 to $19 USD / hour
- Part-time
Part-Time Manager Opportunity -ST. Laurent S.C.
Added 18 mins ago
CF
Cost Accounting Manager
Cavendish Farms
Lethbridge, AB
- Full-time
The Cost Accounting Manager will oversee all technical aspects of the plant’s accounting resources, analysis and reporting of plant costing information. Accounts for and communicates…
Added 18 mins ago
N
Sr. Advisor, Procurement Operations
Nutrien
Calgary, AB
- Full-time
This role reports directly to the Sr Manager, Downstream Procurement Operations
Added 18 mins ago
FR
Part-Time Building Operator
FirstService Residential Canada
Calgary, AB
- Part-time
…government codes and regulations. Reporting to the Community Manager the Concierge will assist in the preventative maintenance and repair of electrical, hydraulic, mechanical and general…
Added 18 mins ago
CW
General Manager Manufacturing Division
Centra Windows & Install Pros
Calgary, AB
- $200,000 to $250,000 CAD / year
- Full-time
As General Manager, Manufacturing Division, you will lead our manufacturing operations across British Columbia and Alberta with full accountability for performance, quality, profitability,…
Added 18 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.
Added 18 mins ago
GO
Manager of Operations and Administrative Services
Government of Manitoba
Winnipeg, MB
- Full-time
…sectors. Reporting to the Director, Community Grants Branch, the Manager of Operations and Administrative Services provides leadership for divisional administrative, financial, operational,…
Added 18 mins ago
N
Advisor, Procurement Operations
Nutrien
Calgary, AB
- Full-time
This role reports directly to the Sr Manager, Downstream Procurement Operations.
Added 18 mins ago
CC
Health & Safety Manager
Carpenter Co.
Woodbridge, ON
- Full-time
Our employees are committed to working hard to ensure production goals are met while maintaining operations excellence. As the Health & Safety Manager, you will be expected to lead and be…
Added 18 mins ago
HH
Human Resources Manager
Highbridge Human Capital
Brantford, ON
- $90,000 to $120,000 CAD / year
- Full-time
Casasanta is seeking an experienced Human Resources Manager to lead the organization's human resources function at both a strategic and operational level. As a member of the Leadership…

BGIS

Bilingual Facility Services Manager (ENG/FR)

Montreal, QC, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 30, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR's.
- Client reporting needs as required.

Reporting

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical Writing Skills
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery while ensuring data accuracy and reporting. They provide leadership to team members, manage performance, and act as the primary point of contact for client and vendor escalations.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent verbal and written communication abilities.

Skills

Facility management
Vendor management
People leadership
Project planning
Technical writing
Analytical skills
Problem-solving
Process development
Compliance management
MS Excel
PowerPoint
MS Word
Power BI
Communication skills
Presentation skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Service Management
Data Verification
Reporting
Process Improvement
People Leadership
Recruiting
Performance Management
Work Orders
KPI
Invoicing
Oracle
Compliance
Regulatory Requirements
Quality Assurance
QBR
Project Planning
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Emergency Management

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