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Added 8 mins ago
CI
Receptionist (2026-1241)
Carewest Innovative Healthcare
Calgary, AB
- Part-time
- Temporary
Under the direction of the Operations Administrative Lead, this position fulfills the reception and clerical support responsibilities to the Site. As the first point of contact for all…
Added 8 mins ago
Receptionist I (2026-1242)
Carewest Innovative Healthcare
Calgary, AB
Under the general direction of the Operations Administrative Lead, this position fulfills the reception and clerical support responsibilities to the Site and generates letters, reports and…
Added 24 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Added 24 mins ago
Manager, Day to Day Banking - 18 Month Term
Scotiabank
Toronto, ON
…while driving innovation, value, and an excellent customer…
Added 24 mins ago
Managing Director Corporate Finance Technology Innovation Banking Commercial Banking
Scotiabank
ON · Toronto, ON
…expected that the leader of the group will have the ability to lead, structure and syndicate larger facilities for new and existing technology client opportunities. This is a national…
Added 24 mins ago
E
Managing Technical Consultant, Archaeologist
ERM
Toronto, ON · Ottawa, ON · Saskatoon, SK · Whitehorse, YT · Smithers, BC · Vancouver, BC · Calgary, AB
- $90,700 to $110,000 CAD / year
- Full-time
Ready to Lead and Shape the Future of Cultural Heritage?
Added 24 mins ago
A
Senior Interior Designer - Healthcare
Arcadis
Toronto, ON
- Full-time
As a key contributor in the planning and development of healthcare environments, you will manage projects and lead efforts in space planning and design while ensuring projects align with…
Added 24 mins ago
M
Technology Project Manager
Maarut
Toronto, ON
- Contract
Lead the delivery of Client Lifecycle Management (CLM)
Added 24 mins ago
AG
Manager, Connections Planning
Adelphi Group
Montreal, QC
- Full-time
This role requires you to work as part of an integrated media planning team to ensure the product is grounded in insights and experience, resulting in flawless media executions.
Added 24 mins ago
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IT - Security Specialist V
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 24 mins ago
VG
Leasing Agent / Agent de location
Vandor Group
Montreal, QC
- Full-time
Previous experience in leasing, real estate, or sales is an asset.
Added 24 mins ago
FI
Quality Engineer - Mainframe
FP Inc.
Toronto, ON · Scarborough, ON
- $50 to $65 CAD / hour
- Contract
Collaborate with the Delivery Lead to plan milestones, successfully execute software delivery, and escalate issues as needed.
Added 24 mins ago
CR
Vice President of Finance And Operations
Clarity Recruitment
Toronto, ON
- Full-time
Lead the finance function and build the team beneath you, delivering a close, reporting and controls the leadership team trusts, along with statutory compliance and tax remittances
Added 24 mins ago
MF
Trade Representative
MD Financial Management | Gestion financière MD
Calgary, AB
- Full-time
…regulations, internal policies, and procedures. Reporting to the Team Lead, Client Services and Trade Centre, as a Trade Representative, you will be responsible for the effective…
Added 39 mins ago
N
Human Resources Business Partner
Napoleon
Barrie, ON
- Full-time
…product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a…
Added 39 mins ago
VC
Clinical Coordinator, Mental Health and Substance Use - Registered Nurse (RN) / Registered Psychiatric Nurse (RPN)
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Full-time
Coordinates client care activities to deliver primary care, mental health and substance use services including housing and crisis intervention to designated residents/clients/patients.…
Added 39 mins ago
VC
Peer Advocate (Mental Health and Substance Use)
Vancouver Coastal Health
Vancouver, BC
- $33.46 to $35.31 CAD / hour
- Full-time
Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision,…
Added 39 mins ago
VC
Concurrent Disorder Clinician (Masters in a Behavioural Health Discipline)
Vancouver Coastal Health
North Vancouver, BC
- $44.85 to $56.02 CAD / hour
- Temporary
Three (3) years' recent related experience providing professional services to the designated client population who have substance use and mental illness, or an equivalent combination of…
Added 39 mins ago
VC
Indigenous Care Coordinator (Bachelor's Degree in Behavioural Science)
Vancouver Coastal Health
North Vancouver, BC
- $44.85 to $56.02 CAD / hour
- Full-time
…service, health and mental health agencies in facilitating client’s access to services. Participates in committees and meetings, engages in on-going team planning, development and quality…
Added 39 mins ago
VC
Health Unit Worker
Vancouver Coastal Health
Vancouver, BC
- $27.26 to $29.16 CAD / hour
- Full-time
Within the context of an integrated health service and a client and family-centred care delivery model and in accordance with established vision and values of the organization such as the…
Added 39 mins ago
WT
Team Lead, Collections
Wealthsimple Technologies
Remote, Canada
- $68,000 to $85,000 CAD / year
- Full-time
- Remote
As the Team Lead, Collections, you will lead a frontline squad of Collections Specialists working delinquent credit card and retail banking accounts. You sit at the intersection of Client…
Added 39 mins ago
CH
Regional Director
CBI Home Health
Edmonton, AB
- Full-time
Lead and participate in provincial or national initiatives, representing the organization in efforts that drive sector-wide innovation and best practice sharing.
Added 39 mins ago
IB
Manager, Art Direction (14-month contract)
Indigo Books & Music
Toronto, ON
- $100,000 to $125,000 CAD / year
- Full-time
6-9 years’ experience in art direction in a marketing/advertising agency or client services agency environment, including experience leading and managing people in a similar capacity
Added 39 mins ago
Geospatial Supervisor (Program Admin Officer 4)
The Government of Nova Scotia
Flexible, NS
The Program Lead is responsible for providing advanced specialized program administrative or management work for programs with province-wide impacts. Responsibilities include overall…
Added 39 mins ago
A
Quality Coordinator
AtkinsRéalis
Toronto, ON
- Full-time
Lead and participate in project quality audits and site surveillance activities to ensure compliance with quality processes, procedures, and documentation requirements.

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

KNOWLEDGE & SKILLS

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

The Regional Operations Manager leads a team of technicians to ensure operational excellence, safety compliance, and the achievement of service level agreements. They are responsible for managing work orders, controlling costs, and refining processes to improve overall team productivity and client satisfaction.

Requirements

Candidates must have 5 to 10 years of trades operations experience, with at least 5 years in a supervisory or management role. A community college diploma or equivalent training is required, along with technical expertise in refrigeration, electrical, or plumbing trades.

Skills

People leadership
Operations management
Team engagement
Performance management
Health and safety compliance
Technical support
Cost control
Process development
Standard operating procedures
Resource utilization
Service level agreements
Union environment management
Refrigeration
Electrical
Plumbing
Computer proficiency

Visa sponsorship

Not detected in the job text

Keywords

Regional Operations Manager
Technicians
People Leadership
Operations Management
Health and Safety
Work Orders
Cost Control
Standard Operating Procedures
Service Level Agreements
Performance Metrics
Resource Utilization
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Refrigeration
Electrical
Plumbing
Journeyman License
Trades Operations
Supervisory
Process Development
Technical Support

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