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Added 4 mins ago
CK
Executive Assistant
Chief Kinosew Awasak Mikiwahp (Driftpile Children’s Lodge)
Driftpile, AB
- Full-time
Reporting to the Executive Director, the Executive Assistant provides administrative and program support for CKAM. The role coordinates office activities and communications, manages the…
Added 4 mins ago
CK
Executive Assistant
Chief Kinosew Awasak Mikiwahp (Driftpile Children’s Lodge)
Edmonton, AB
- Full-time
Reporting to the Executive Director, the Executive Assistant provides administrative and program support for CKAM. The role coordinates office activities and communications, manages the…
Added 4 mins ago
A
Marketing Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Under the supervision of the Senior Director Marketing and Product portfolio for Cheese & Butter, the Marketing Manager actively participates in the strategic development of his sector of…
Added 4 mins ago
IF
Talent Management Specialist
Intact FC
Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
…In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 4 mins ago
HN
Network Support Technician
Haisla Nation
Haisla, BC
- Full-time
…enterprise network infrastructure. This role ensures optimal network performance, reliability, and compliance with security best practices, while providing advanced technical support and…
Added 19 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications,…
Added 19 mins ago
Manager, Business Development
International Business University
Ottawa, ON
Reporting to: Associate Director, Student Recruitment
Added 19 mins ago
SS
Human Resources Business Partner - Retirement
Sienna Senior Living
Markham, ON
- Full-time
Reporting to the Senior Director, HR Business Partners, Retirement, the HR Business Partner will support 6 to 7 retirement residences within the assigned regional portfolio of GTA west.
Added 19 mins ago
SS
General Manager
Sienna Senior Living
Surrey, BC
- Full-time
Reporting to the Regional Director of Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands…
Added 19 mins ago
Director, Oracle ERP Product Management
First West
Langley (District), BC · Langley, BC
We are currently seeking a Director, Oracle ERP Product Management to join our team.
Added 19 mins ago
Managing Director Corporate Finance Technology Innovation Banking Commercial Banking
Scotiabank
ON · Toronto, ON
…ingenuity. Success is achieved by driving a collaborative, high performance, customer-focused sales culture and includes the ongoing development of direct…
Added 19 mins ago
FS
Assistant Director of Housekeeping
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Assistant Director of Housekeeping. This position reports to the Director of Housekeeping, is responsible…
Added 19 mins ago
LC
Maintenance Manager
Loblaw Companies Limited
Calgary, AB
- Full-time
…conditions (with Legal support) for final approval by the Senior Director and monitor their…
Added 19 mins ago
IG
Senior Product Owner
Infotree Global Solutions
Montreal, QC
- Contract
In this role, you are responsible for an information product end-to-end: vision, roadmap, backlog, and performance. You work in an Agile environment and collaborate closely with…
Added 19 mins ago
PS
Assistant Director, Regional Offices Branch
Public Service Alliance of Canada
Ottawa, ON
- $152,749 to $171,923 CAD / year
- Full-time
Under the direction of the Director, Regional Offices Branch, the Assistant Director provides strategic and operational leadership for the Regional Offices Branch, They support the Director…
Added 19 mins ago
DO
Deputy Director General State Development and Project Facilitation - (Public Sector Employees Only)
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Reporting to the Director General, you will also contribute to the collective leadership, strategic direction and performance of the Department, fostering a culture of collaboration,…
Added 34 mins ago
RC
Manager, Sales Tax Advisory, Sales and Use Tax
Ryan Companies US, Inc.
Mississauga, ON
- Full-time
…will coach other members of the Sales Tax Advisory Team in the performance of consulting, advisory and training engagements, both in conjunction with, and independently from, the Director,…
Added 34 mins ago
CH
Regional Director
CBI Home Health
Edmonton, AB
- Full-time
CBI Home Health is looking to hire a Regional Director in Edmonton.
Added 34 mins ago
Director of Wellness
Amica Senior Lifestyles
Vancouver, BC · Greater Vancouver, British Columbia
Amica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.
Added 34 mins ago
GP
Director, Portfolio Growth and Investments
Gilmore Partners
Toronto, ON
- Full-time
On behalf of our client, a leading investment firm, we have been engaged to hire a Director, Portfolio Growth and Investments for their organisation. As a long-term owner with permanent…
Added 34 mins ago
OH
Director of Training & Coaching Development (Personal Training)
One Health Clubs
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
We're looking for a Director of Training & Coaching Development to set the standard for how our trainers coach and to build the system that makes every trainer on our team better, from new…
Added 34 mins ago
EI
Human Resources Director
EastGen Inc.
Guelph, ON
- Full-time
We’re currently looking for a Human Resources Director to head our HR department at EastGen! This role reports directly to the CEO, is a member of the executive leadership team, and works…
Added 34 mins ago
FC
Director of Corporate Accounting
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
Federated Co-operatives Limited (FCL) is hiring a Director, Corporate Accounting, on a permanent full-time basis within our Finance team. This position is a hybrid opportunity and is based…
Added 34 mins ago
WI
Administrative Assistant, Supply Chain Management
WSP in Canada
Montreal, QC
- Full-time
Reporting to the Director, Supply Chain Management, you’ll support activities throughout the project SCM lifecycle while helping the team stay organized, connected, and equipped to deliver.…
Added 34 mins ago
AP
Senior Director, People & Culture
Assiniboine Park Conservancy
Winnipeg, MB
- Full-time
Reporting to the President & CEO, the Senior Director of People & Culture plays a key role in enhancing APC’s organizational work environment and people effectiveness. They are responsible…

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

KNOWLEDGE & SKILLS

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

The Regional Operations Manager leads a team of technicians to ensure operational excellence, safety compliance, and the achievement of service level agreements. They are responsible for managing work orders, controlling costs, and refining processes to improve overall team productivity and client satisfaction.

Requirements

Candidates must have 5 to 10 years of trades operations experience, with at least 5 years in a supervisory or management role. A community college diploma or equivalent training is required, along with technical expertise in refrigeration, electrical, or plumbing trades.

Skills

People leadership
Operations management
Team engagement
Performance management
Health and safety compliance
Technical support
Cost control
Process development
Standard operating procedures
Resource utilization
Service level agreements
Union environment management
Refrigeration
Electrical
Plumbing
Computer proficiency

Visa sponsorship

Not detected in the job text

Keywords

Regional Operations Manager
Technicians
People Leadership
Operations Management
Health and Safety
Work Orders
Cost Control
Standard Operating Procedures
Service Level Agreements
Performance Metrics
Resource Utilization
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Refrigeration
Electrical
Plumbing
Journeyman License
Trades Operations
Supervisory
Process Development
Technical Support

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