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Added 12 mins ago
SEM Intelligence Specialist
Okanagan College
Kelowna, BC
Be a part of a vibrant campus community, where the work you do every day truly makes a difference.
Added 12 mins ago
YE
Associate Board of Director
Youth Empowerment & Support Services
Edmonton, AB
- Volunteer
…group, and engagement in external activities (events, fund development efforts and community…
Added 12 mins ago
A
Marketing Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Under the supervision of the Senior Director Marketing and Product portfolio for Cheese & Butter, the Marketing Manager actively participates in the strategic development of his sector of…
Added 12 mins ago
IF
Talent Management Specialist
Intact FC
Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
Are you passionate about Talent Management, development and creating a positive impact on the business and the employee experience? We have a great opportunity for you! We are looking for a…
Added 12 mins ago
HN
Network Support Technician
Haisla Nation
Haisla, BC
- Full-time
The Haisla Nation is the band government of the Haisla people. Our mission is to build a powerful, prosperous and proud community, healthy in mind, body and spirit. We believe in building a…
Added 27 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
…ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety…
Added 27 mins ago
Manager, Business Development
International Business University
Ottawa, ON
Join one of Canada's fastest-growing universities as our Manager, Business Development, where you will develop and activate strategic partnerships across the Ottawa region while helping…
Added 27 mins ago
SS
Registered Nurse - Permanent Casual
Sienna Senior Living
Toronto, ON · Etobicoke, ON
- Part-time
Assists with the development and implementation of policies and guidelines that reflect the philosophy of the Community.
Added 27 mins ago
SS
General Manager
Sienna Senior Living
Surrey, BC
- Full-time
Reporting to the Regional Director of Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands…
Added 27 mins ago
LC
Maintenance Manager
Loblaw Companies Limited
Calgary, AB
- Full-time
…conditions (with Legal support) for final approval by the Senior Director and monitor their…
Added 27 mins ago
JF
Customer Service, Administrative Assistant
Jewish Federation of British Columbia (JFBC)
Vancouver, BC
- Internship
Reporting to the City Director, the successful candidate will be responsible for identifying business opportunities, understanding the sales process of Israel Bonds products and client…
Added 27 mins ago
N
Creative Media Instructor (Audio, Music Business & Entertainment)
Navitas
North Vancouver, BC
- Contract
Reporting operationally to the Campus Director, the Instructor is responsible for delivering high-quality classes and workshops, assessing student learning, providing student support, and…
Added 27 mins ago
PS
Assistant Director, Regional Offices Branch
Public Service Alliance of Canada
Ottawa, ON
- $152,749 to $171,923 CAD / year
- Full-time
Under the direction of the Director, Regional Offices Branch, the Assistant Director provides strategic and operational leadership for the Regional Offices Branch, They support the Director…
Added 27 mins ago
NI
RPN
Niagara Ina Grafton Gage Village
Welland, ON · Niagara College, ON
- Temporary
…operations of the unit. The RPN shall work closely with the Director Of Care (DOC) and other members of the multidisciplinary team, including attending physicians, therapists and personnel…
Added 27 mins ago
DO
Deputy Director General State Development and Project Facilitation - (Public Sector Employees Only)
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
The Deputy Director General, State Development and Project Facilitation is an influential executive leadership position, responsible for advancing major development opportunities and…
Added 42 mins ago
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Regional Director
CBI Home Health
Edmonton, AB
- Full-time
Reporting to the Vice President, Home Health, the Regional Director leads the operational, financial, and strategic initiatives for the region, with a focus on sustainable growth,…
Added 42 mins ago
Director of Wellness
Amica Senior Lifestyles
Vancouver, BC · Greater Vancouver, British Columbia
As the Director of Wellness, you will play a pivotal role in overseeing the Wellness Department. Your focus will be on enhancing the lives of our residents and ensuring the delivery of…
Added 42 mins ago
AP
Senior Director, People & Culture
Assiniboine Park Conservancy
Winnipeg, MB
- Full-time
The Senior Director, People & Culture will be responsible for leading a team of HR professionals and supporting all aspects of human resources management, including employee and labour…
Added 57 mins ago
Manager, Kamatsiarniq
Tungasuvvingat Inuit
Ottawa, ON
…Inuit children and youth in the care of their families and community and connected to their culture. The incumbent works closely with the Director, Family Services to further develop and…
Added 57 mins ago
BL
Specialist, Business Development & Marketing
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
…unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at…
Added 57 mins ago
MT
Safe and Inclusive Schools Itinerant
Mamu Tshishkutamashutau Innu Education
Happy Valley-Goose Bay, NL
- Full-time
Working closely with the Director of Student Services, school administrators, educators, families, and community partners, you will support positive student behaviour, mental health and…
Added 1 hour ago
Data Systems Officer
Durham College
Oshawa, ON
…technology, culinary, hospitality and horticulture, social and community services, and media, art and…
Added 1 hour ago
S
Environmental Health & Safety (EHS) Coordinator, GTA (12 Month contract term)
Siemens
Toronto, ON · Oakville, ON
- $35 to $38.5 CAD / hour
The Environmental, Health and Safety (EHS) Coordinator supports the development, implementation, and continuous improvement of Siemens' EHS programs and initiatives. Working closely with…
Added 1 hour ago
CO
Executive Assistant
City of Belleville
Belleville, ON
- $83,128.45 to $98,961.48 CAD / year
- Full-time
The Executive Assistant provides high-level administrative, analytical, financial and operational support to the Director, Fire and Emergency Services. This position supports strategic…
Added 1 hour ago
BR
Director, Finance, HR and Operations
BRION RAFFOUL LLP
Ottawa, ON
- Full-time
We are seeking a Director, Finance, HR and Operations to join our operations on a full-time basis. Reporting directly to the Managing Partner, the Director will be responsible for managing…

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

KNOWLEDGE & SKILLS

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

The Regional Operations Manager leads a team of technicians to ensure operational excellence, safety compliance, and the achievement of service level agreements. They are responsible for managing work orders, controlling costs, and refining processes to improve overall team productivity and client satisfaction.

Requirements

Candidates must have 5 to 10 years of trades operations experience, with at least 5 years in a supervisory or management role. A community college diploma or equivalent training is required, along with technical expertise in refrigeration, electrical, or plumbing trades.

Skills

People leadership
Operations management
Team engagement
Performance management
Health and safety compliance
Technical support
Cost control
Process development
Standard operating procedures
Resource utilization
Service level agreements
Union environment management
Refrigeration
Electrical
Plumbing
Computer proficiency

Visa sponsorship

Not detected in the job text

Keywords

Regional Operations Manager
Technicians
People Leadership
Operations Management
Health and Safety
Work Orders
Cost Control
Standard Operating Procedures
Service Level Agreements
Performance Metrics
Resource Utilization
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Refrigeration
Electrical
Plumbing
Journeyman License
Trades Operations
Supervisory
Process Development
Technical Support

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