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Added 10 mins ago
A
Property Manager
Armco
Montreal, QC
- Full-time
As the Property Manager, you will be responsible for all aspects of property management at one of our downtown multi residential properties. The responsibilities will include, but are not…
Added 10 mins ago
GO
Senior Project Manager and Project Manager
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Municipal and Northern Relations is seeking qualified individuals to fill the Senior Project Manager, and Project Manager positions within the Agreement Management Unit…
Added 11 mins ago
HC
Transformation and Strategic Initiatives Advisor (#2026-NON-CHS-333)
Hastings County
Belleville, ON
- Full-time
Support department’s leading efforts with EST Service System Manager negotiations and service partnership agreements and protocols with EO agencies.
Added 25 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 25 mins ago
CC
Retail Store Manager - Leave of Absence Coverage
Canna Cabana
AB
- Temporary
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 25 mins ago
CC
Assistant Store Manager
Canna Cabana
Ottawa, ON · Rideau, Ottawa, ON
- $21 to $23 CAD / hour
- Full-time
Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company…
Added 40 mins ago
KI
Human Resources Advisor
Kruger Inc.
Corner Brook, NL
- Full-time
Administration of Collective Agreements / Union Relations
Added 40 mins ago
HC
Coordinator, Field Placement, ECS/SWSS - UGH - FT Support
Humber College
Toronto, ON
- Full-time
Under the direction of the Manager, Career & Placement Services, the Field Placement Coordinator assists and prepares students for their placements in both the Community Social…
Added 40 mins ago
CR
Quality Assurance Manager
Canada Royal Milk
Kingston, ON
- $110,000 to $125,000 CAD / year
- Full-time
The QA Manager is the site's quality and food safety leader for infant formula manufacturing, holding final authority for batch release decisions and ownership of the site's food safety and…
Added 41 mins ago
U
DZ Delivery Driver
UNFI
Concord, ON
- $25.55 CAD / hour
- Full-time
Reports any accident immediately to the Transportation Manager.
Added 41 mins ago
UO
Contracts Specialist, Procurement Services
University of Calgary
Calgary, AB
- Contract
Reporting to the Manager, the Contract Specialist collaborates with procurement staff, departments, and units to assess needs, gather requirements, provide contracting guidance, and…
Added 55 mins ago
T
Analyst, Margin Accounts Group (4583)
TD
Toronto, ON
- Full-time
…security products and their respective business areas, legal agreements, technology flows and…
Added 55 mins ago
B
Senior Manager, Business Transformation
BMO
Toronto, ON · FCP
- Full-time
Directs the planning on transformation, optimization initiatives driving towards digital portfolio/strategy and executes within required service level agreements and standards.
Added 55 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 56 mins ago
N(
HR Data and Process Analyst, People Services Delivery
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Passion for enhancing the employee and manager experience through technology.
Added 56 mins ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Toronto, ON
- Full-time
…reporting of budget variances and commercial risks to the Senior Manager,…
Added 56 mins ago
R
Program Manager
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Program Manager on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…
Added 1 hour ago
GA
Business Development Manager - HVAC/R
GDI Ainsworth
Sudbury, ON · Greater Sudbury, ON
- $90,000 to $120,000 CAD / year
- Full-time
Strategic Salesmanship: Develop compelling proposals that showcase the value proposition of our BAS solutions and confidently negotiate mutually beneficial agreements.
Added 1 hour ago
EB
Customer Care Representative
EQ Bank
Toronto, ON
- Full-time
Reporting to the Manager, Customer Contact Centre, the Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and…
Added 1 hour ago
TU
Assistant HR Manager
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Using judgment and initiative, interprets and advises on collective agreements, university policies, procedures, and practice. Reviews departmental practices to ensure consistent alignment…
Added 1 hour ago
N
SaaS Implementation Project Manager
Nakisa
Montreal, QC
- Full-time
As a SaaS Implementation Project Manager, you will be responsible for management, supervision, and implementation of Nakisa SaaS solutions for our clients. Leading the project from…
Added 1 hour ago
TU
Assistant HR Manager
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Assistant Human Resources Manager delivers human resources services for clinical faculty, research appointees, staff and students in the Department of Obstetrics and Gynecology. Interprets…
Added 1 hour ago
AI
Service Delivery Manager (French)
Apptoza Inc.
Montreal, QC
- Full-time
Ensure adherence to contractual Service Level Agreements (SLAs), Key Performance Indicators (KPIs), governance standards, and compliance requirements.
Added 1 hour ago
CL
Manager of Corporate Finance- Investor Relations
Charger Logistics Inc.
Brampton, ON
- Full-time
We are seeking a detail-oriented and highly organized professional to join our Finance team as a Manager of Corporate Finance- Investor Relations
Added 1 hour ago
TU
Human Resources Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Advises faculty and staff with human resource issues such as employee job performance, leave management, collective agreements, disciplinary actions and grievances.

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

KNOWLEDGE & SKILLS

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

The Regional Operations Manager leads a team of technicians to ensure operational excellence, safety compliance, and the achievement of service level agreements. They are responsible for managing work orders, controlling costs, and refining processes to improve overall team productivity and client satisfaction.

Requirements

Candidates must have 5 to 10 years of trades operations experience, with at least 5 years in a supervisory or management role. A community college diploma or equivalent training is required, along with technical expertise in refrigeration, electrical, or plumbing trades.

Skills

People leadership
Operations management
Team engagement
Performance management
Health and safety compliance
Technical support
Cost control
Process development
Standard operating procedures
Resource utilization
Service level agreements
Union environment management
Refrigeration
Electrical
Plumbing
Computer proficiency

Visa sponsorship

Not detected in the job text

Keywords

Regional Operations Manager
Technicians
People Leadership
Operations Management
Health and Safety
Work Orders
Cost Control
Standard Operating Procedures
Service Level Agreements
Performance Metrics
Resource Utilization
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Refrigeration
Electrical
Plumbing
Journeyman License
Trades Operations
Supervisory
Process Development
Technical Support

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