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Added 6 mins ago
AA
Assistant general manager
Advance Auto Parts
Fredericton, NB
- $20.1 to $25.6 CAD / hour
- Full-time
Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
Added 6 mins ago
A
Marketing Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Agropur is looking for a Marketing Manager to join its team in St-Hubert.
Added 6 mins ago
SR
Warehouse Associate II, Full Time
Staples Retail
Kitchener, ON
- Full-time
Receive, store, and move products around the warehouse using equipment. Perform work under the direction of warehouse supervisor or manager.
Added 21 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities…
Added 21 mins ago
FC
Produce Manager
Federated Co-operatives Limited
Harrison, MB · Russell RM, MB
- Full-time
Twin Valley Co-op is hiring a Produce Manager in Russell, Manitoba.
Added 21 mins ago
D
Project Manager, Construction
Dream
Toronto, ON
- Full-time
Dream is looking for a Project Manager, Construction!
Added 21 mins ago
Prep Cook / Porter Spinnakers Victoria Airport
SSP
North Saanich, BC · Sidney, Brit
Inform the manager immediately of product shortages.
Added 21 mins ago
NF
Material Handler
New Flyer
Winnipeg, MB
- Full-time
In this position, you will be responsible for assisting the supervisor/manager in ensuring the smooth operation of the warehouse activities, managing staff and maintaining safety and…
Added 21 mins ago
Registered Nurse (N2) - Emergency Department
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 21 mins ago
Registered Nurse (N2) - Emergency Department
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 21 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Welland, ON
- Part-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 21 mins ago
LC
Maintenance Manager
Loblaw Companies Limited
Calgary, AB
- Full-time
The Maintenance Manager is responsible for planning, organizing, directing and controlling the productivity and efficiency of the workforce while ensuring safe work places that protect food…
Added 21 mins ago
ZH
Regional Sales Manager
Zoomlion Heavy Industry NA, Inc.
Mississauga, ON
- $100,000 to $150,000 CAD / year
- Full-time
Added 21 mins ago
A3
Plant Engineering & Maintenance Manager
Aluminum 3104
Belleville, ON
- Full-time
The Plant Engineering and Maintenance Manager owns every asset in a single-site, greenfield aluminum beverage can plant, from the cupper to the RTO. The role keeps equipment safe, available…
Added 36 mins ago
CH
Late Cook/Baker Pembroke Civic Complex
Carefor Health & Community Services
Pembroke, ON
- Full-time
…Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and…
Added 36 mins ago
AL
Assistant Property Manager
Avenue Living Residential
Calgary, AB
- Full-time
Assist the Residential Portfolio Manager in ensuring all maintenance and repairs are conducted in a safe, timely, and cost-efficient manner by actively reviewing all resident inquiries and…
Added 36 mins ago
TH
Overnight Freight Associate Part Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Part-time
…Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when…
Added 36 mins ago
TH
Overnight Freight Associate Part-Time - 7268 Windermere
The Home Depot
AB
- Part-time
…Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when…
Added 36 mins ago
TH
Receiving Full Time Day (SAINT JOHN)
The Home Depot
Saint John, NB
- Full-time
…powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging…
Added 36 mins ago
TH
Receiving Associate Full Time Day (SAINT JOHN)
The Home Depot
Saint John, NB
- Full-time
…powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging…
Added 36 mins ago
CO
Refurbish Technician
Culligan of Canada
Cambridge, ON
- $20 CAD / hour
- Full-time
Disassemble units to clean inside or discard, reassemble, and test again for proper working order.
Added 36 mins ago
Enterprise Sales Development Representative
Hootsuite
Vancouver, BC
…role open to candidates in Vancouver and will report into the Manager, Sales…
Added 36 mins ago
VE
Administrative Assistant
Veolia Environnement SA
Edmonton, AB
- Full-time
The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts…
Added 36 mins ago
AC
Technical Analyst - New Capability Distribution
Air Canada
Toronto, ON
- Full-time
This position will be reporting to the IT Manager-responsible for NDC portal and the Air Canada B2B Agent portal.
Added 36 mins ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Montreal, QC
- Full-time
…owners to turnaround, restructure or sale their company in order to preserve their business and turn them to a viable and a profitable…

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

KNOWLEDGE & SKILLS

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

The Regional Operations Manager leads a team of technicians to ensure operational excellence, safety compliance, and the achievement of service level agreements. They are responsible for managing work orders, controlling costs, and refining processes to improve overall team productivity and client satisfaction.

Requirements

Candidates must have 5 to 10 years of trades operations experience, with at least 5 years in a supervisory or management role. A community college diploma or equivalent training is required, along with technical expertise in refrigeration, electrical, or plumbing trades.

Skills

People leadership
Operations management
Team engagement
Performance management
Health and safety compliance
Technical support
Cost control
Process development
Standard operating procedures
Resource utilization
Service level agreements
Union environment management
Refrigeration
Electrical
Plumbing
Computer proficiency

Visa sponsorship

Not detected in the job text

Keywords

Regional Operations Manager
Technicians
People Leadership
Operations Management
Health and Safety
Work Orders
Cost Control
Standard Operating Procedures
Service Level Agreements
Performance Metrics
Resource Utilization
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Refrigeration
Electrical
Plumbing
Journeyman License
Trades Operations
Supervisory
Process Development
Technical Support

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