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Added 14 mins ago
Toolroom Attendant - VER Airport
Okanagan College
Vernon, BC
Prepares and submits work orders to the Coordinator, Trades Support for work requiring completion by the Trades Technician and/or Trades Compound Attendant. As required and assigned, may…
Added 14 mins ago
HN
Network Support Technician
Haisla Nation
Haisla, BC
- Full-time
Reporting to the Senior Systems Administrator, the Network Support Technician is responsible for designing, implementing, and maintaining secure, redundant, and scalable enterprise network…
Added 29 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
Added 59 mins ago
Pharmacy - Registered Pharmacy Technician
CareRx
Mississauga, ON
CareRx is looking for a Registered Pharmacy Technician to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities in delivering safe and effective drug…
Added 59 mins ago
T®
L2 Data center technician
TekWissen ®
Montreal, QC
- $27 to $27.71 CAD / hour
- Contract
…and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and,…
Added 1 hour ago
CH
Registered Pharmacy Technician - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
The Registered Technician works closely on a daily basis with the Member Contact Centre and the Pharmacy to process member prescription requests. The Technician will be responsible for…
Added 1 hour ago
M
Stagiaire en opérations critiques Centre de données / Critical Environment Ops INTERN Data Center
Microsoft
Quebec, QC
- Full-time
Added 1 hour ago
SG
Geotechnical Engineering Technician/Associate
Subsurface Geotech & Environmental
Toronto, ON
- Full-time
Role Description The Geotechnical Engineering Technician/Associate is a full-time, on-site role based in Toronto, ON. Responsibilities include supporting geotechnical field investigations,…
Added 1 hour ago
RF
Plant & Pipeline Assistant I
Red Flame Industries
Red Deer, AB
- Full-time
Assist the technician in all aspects of the hot tap operation
Added 1 hour ago
S
Sr. IT Support Analyst
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
to suitable technician or vendor, when required.
Added 1 hour ago
TI
IRATA Level 3 Technician
Tacten Industrial Inc
Fort McMurray, AB
- Temporary
Be able to demonstrate all the skills and knowledge required of a Level III Rope Access Technician
Added 1 hour ago
C
Senior Building Mechanical Technologist
CIMA+
Kitchener, ON · Mississauga, Ontario
- $68,960 to $94,820 CAD / year
- Full-time
Assist with documentation for security-sensitive and controlled-access facilities
Added 1 hour ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area East and South
York Catholic District School Board
Aurora, ON
- Temporary
Added 1 hour ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area East and West
York Catholic District School Board
Aurora, ON
- Temporary
Added 2 hours ago
M
Automation Systems Specialist
Mosaic
Esterhazy, SK · CA - Esterhazy, SK
- Full-time
Diploma in Engineering Technology (Instrumentation, Automation, Electrical), or Journeyman Electrician/Instrumentation Technician
Added 2 hours ago
A
Laboratory Technician
Airswift
Fort St. John, BC
- Contract
Added 2 hours ago
C
Senior Building Mechanical Technologist
CIMA+
Bowmanville, ON
- $68,960 to $94,820 CAD / year
- Full-time
Assist with documentation for security-sensitive and controlled-access facilities
Added 2 hours ago
C
Senior Building Mechanical Technologist
CIMA+
Mississauga, ON
- $68,960 to $94,820 CAD / year
- Full-time
Assist with documentation for security-sensitive and controlled-access facilities
Added 2 hours ago
C
Senior Building Mechanical Technologist
CIMA+
Kitchener, ON
- $68,960 to $94,820 CAD / year
- Full-time
Assist with documentation for security-sensitive and controlled-access facilities
Added 2 hours ago
Engineering Technician I - Building Site Inspector
City of Vancouver
Vancouver, BC
Estimates the costs of repairing damage and indicates costs so that it is held back from the security deposit refund and prepares work orders to ensure repair work is carried out either by…
Added 2 hours ago
UI
310T Truck and Coach Mechanic
UAP Inc.
London, ON
- $31.55 to $35.5 CAD / hour
- Full-time
As a Truck & Coach Technician, you play a key role on our team. You will be responsible for inspecting, maintaining, and repairing trucks and trailers, as well as diagnosing and…
Added 3 hours ago
Senior Fire Alarm Technician
Levitt-Safety
Port Coquitlam, BC
Levitt-Safety is looking for an experienced Senior Fire Alarm Technician to join our growing BC team. In this role, you'll take the lead on the inspection, testing, maintenance,…
Added 3 hours ago
WC
Preventative Maintenance Lube Technician
Waste Connections of Canada
London, ON
- Full-time
Perform other related duties as assigned by the maintenance supervisor or lead technician.
Added 3 hours ago
WC
Field Technician
Waste Connections of Canada
Rocky View, AB
- Full-time
The Field Technician should possess excellent communication skills including verbal, written, and telephone etiquette. The Field Technician will be responsible for offering support to all…
Added 3 hours ago
PS
Technicien(ne) comptable / Accounting technician
Professional Staffing
Montreal, QC
- $60,000 to $80,000 CAD / year
- Full-time
Collect, verify, and archive all mandatory compliance records, such as tenant insurance certificates, security deposits, and corporate authorizations.

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

KNOWLEDGE & SKILLS

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

The Regional Operations Manager leads a team of technicians to ensure operational excellence, safety compliance, and the achievement of service level agreements. They are responsible for managing work orders, controlling costs, and refining processes to improve overall team productivity and client satisfaction.

Requirements

Candidates must have 5 to 10 years of trades operations experience, with at least 5 years in a supervisory or management role. A community college diploma or equivalent training is required, along with technical expertise in refrigeration, electrical, or plumbing trades.

Skills

People leadership
Operations management
Team engagement
Performance management
Health and safety compliance
Technical support
Cost control
Process development
Standard operating procedures
Resource utilization
Service level agreements
Union environment management
Refrigeration
Electrical
Plumbing
Computer proficiency

Visa sponsorship

Not detected in the job text

Keywords

Regional Operations Manager
Technicians
People Leadership
Operations Management
Health and Safety
Work Orders
Cost Control
Standard Operating Procedures
Service Level Agreements
Performance Metrics
Resource Utilization
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Refrigeration
Electrical
Plumbing
Journeyman License
Trades Operations
Supervisory
Process Development
Technical Support

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