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Added 13 mins ago
Toolroom Attendant - VER Airport
Okanagan College
Vernon, BC
Prepares and submits work orders to the Coordinator, Trades Support for work requiring completion by the Trades Technician and/or Trades Compound Attendant. As required and assigned, may…
Added 13 mins ago
A
Technician 2
Aggreko
Toronto, ON
- $42 to $55 CAD / hour
- Full-time
Bring your energy to Aggreko as a Technician II based in Toronto, ON. This is a field-based role focused on delivering planned maintenance programs to ensure safe and reliable equipment…
Added 13 mins ago
JE
Process Technician
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- Full-time
As our next Process Technician, you’ll support engineering activities focused on maintaining and improving manufacturing processes. Your expertise in process analysis, troubleshooting,…
Added 13 mins ago
JE
CNC Technician
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- Full-time
As our next CNC Technician, you’ll support the setup, operation, preventive maintenance, and troubleshooting of CNC machinery throughout the facility. Your expertise in CNC machining,…
Added 13 mins ago
HN
Network Support Technician
Haisla Nation
Haisla, BC
- Full-time
Reporting to the Senior Systems Administrator, the Network Support Technician is responsible for designing, implementing, and maintaining secure, redundant, and scalable enterprise network…
Added 28 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Added 28 mins ago
Human Resources Business Partner
Vertiv
Mississauga, ON
The HR Business Partner position provides comprehensive administrative and operational support to the Canada HR function. This role is responsible for executing a broad range of…
Added 28 mins ago
Maintenance Technician - Electrician
Aspire Bakeries
Brantford, ON
…every day. And behind every bite are talented manufacturing and support teams who take pride in their work and our…
Added 28 mins ago
O
Junior Ecologist
Onterris
Guelph, ON · Oakville, ON · CAN-Ontario-Guelph
- Full-time
Support permits, authorizations, and approvals (MECP, DFO, Conservation Authorities, SCA, SARA, etc.).
Added 29 mins ago
SO
Contents Restoration Operations Manager
SERVPRO of Vacaville / Dixon
Field, ON
- Full-time
Added 29 mins ago
OH
Phlebotomist - Outpatient
Olathe Health
Pavilion 1, BC
- Full-time
Phlebotomy Technician (PBT) - American Society for Clinical Pathology Board of Certification (ASCP)
Added 29 mins ago
DA
Lube Technician
Davis Auto Group
Barrhead, AB
- Full-time
…door and join our busy service department as a Lube and Tire Technician. The successful candidate will work full-time and earn a competitive wage, depending on…
Added 43 mins ago
AI
Junior Project Manager - Mechanical Services
Ainsworth Inc
Mississauga, ON
- Full-time
Support workforce planning by tracking technician availability, vacation schedules, training requirements, and resource allocations.
Added 43 mins ago
CO
Service Technician
Culligan of Canada
Medicine Hat, AB
- $22 to $25 CAD / hour
- Full-time
Service technician and/or plumbing experience is an asset
Added 43 mins ago
Apprentice Service Technician (4th Year) (Go Richmond Kia)
Go Auto
Richmond, BC
Apprentice Automotive Service Technician (Go Richmond Kia)
Added 44 mins ago
DA
Automotive Service Technician
Davis Auto Group
Westlock, AB
- Full-time
Westlock Motors in Westlock, Alberta is looking for a skilled Automotive Service Technician who is ready to make a move for the better. We are a family-owned and reputable GM dealership…
Added 58 mins ago
UO
Research Exercise Instructor & Research Assistant
University of British Columbia
Vancouver, BC · UBCV | Djavad Mowafaghian Centre for Brain Health (CBH)
- $28.29 to $33.66 CAD / hour
- Part-time
Non Union Hourly - Research Assistant /Technician 2
Added 58 mins ago
DA
Automotive Service Technician
Davis Auto Group
Medicine Hat, AB
- Full-time
Davis Medicine Hat is looking for a skilled Automotive Service Technician to join our team. We are a family-owned dealership who prides ourselves on providing a great team culture and…
Added 59 mins ago
T®
L2 Data center technician
TekWissen ®
Montreal, QC
- $27 to $27.71 CAD / hour
- Contract
Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system.
Added 1 hour ago
N
Policy Analyst/Writer
NNAPF
Canada
- Full-time
…network of First Nations adult and youth treatment centres. To support the mandate, Thunderbird has two office locations, one based in a First Nations community in southwestern Ontario and…
Added 1 hour ago
CH
Registered Pharmacy Technician - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
We are actively looking for Registered Pharmacy Technicians to support the day-to-day operations of the Mississauga Pharmacy operation weekdays Monday through Friday 7:30am to 6:00pm
Added 1 hour ago
M
Stagiaire en opérations critiques Centre de données / Critical Environment Ops INTERN Data Center
Microsoft
Quebec, QC
- Full-time
Added 1 hour ago
BG
Auto Body Technician (Mississauga East)
Boyd Group Services
Mississauga, ON
- Full-time
The Auto Body Technician is responsible for structural and non-structural repairs, and will disassemble, repair, and reassemble each vehicle. The Auto Body Technician works with all team…
Added 1 hour ago
AC
Accounting Technician, Assurance & Accounting
ACCA Careers
Pembroke, ON
- Full-time
Make an impact with our Assurance & Accounting team as an Accounting Technician. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly…
Added 1 hour ago
SG
Geotechnical Engineering Technician/Associate
Subsurface Geotech & Environmental
Toronto, ON
- Full-time
Role Description The Geotechnical Engineering Technician/Associate is a full-time, on-site role based in Toronto, ON. Responsibilities include supporting geotechnical field investigations,…

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

KNOWLEDGE & SKILLS

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

The Regional Operations Manager leads a team of technicians to ensure operational excellence, safety compliance, and the achievement of service level agreements. They are responsible for managing work orders, controlling costs, and refining processes to improve overall team productivity and client satisfaction.

Requirements

Candidates must have 5 to 10 years of trades operations experience, with at least 5 years in a supervisory or management role. A community college diploma or equivalent training is required, along with technical expertise in refrigeration, electrical, or plumbing trades.

Skills

People leadership
Operations management
Team engagement
Performance management
Health and safety compliance
Technical support
Cost control
Process development
Standard operating procedures
Resource utilization
Service level agreements
Union environment management
Refrigeration
Electrical
Plumbing
Computer proficiency

Visa sponsorship

Not detected in the job text

Keywords

Regional Operations Manager
Technicians
People Leadership
Operations Management
Health and Safety
Work Orders
Cost Control
Standard Operating Procedures
Service Level Agreements
Performance Metrics
Resource Utilization
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Refrigeration
Electrical
Plumbing
Journeyman License
Trades Operations
Supervisory
Process Development
Technical Support

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