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Added 5 mins ago
EC
Director, Event Technology I, Chelsea Hotel Toronto
Encore Canada
Toronto, ON
- Full-time
The Director, Event Technology I (DET I) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class…
Added 5 mins ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
Are you ready to roll up your sleeves and jump in with both feet? Is facilities management and building services your passion? Does motivating a team and delivering superior customer…
Added 5 mins ago
DG
Manager, Talent Attraction [Campus]
Doane Grant Thornton LLP
Toronto, ON
- Full-time
Collaborate with Director Talent Attraction & Employer Brand on the Firm’s national campus recruitment strategy, ensuring our approach evolves with business needs, talent priorities and the…
Added 5 mins ago
AP
Director Medical Affairs (12-month contract)
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
…guidelines, emerging science and evidence gaps. Apply this knowledge to medical priorities and cross-functional decisions. Communicate complex information accurately and objectively to and…
Added 5 mins ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
…Operations Manager works closely with Client Service, Field Management, Scheduling, Human Resources, Finance, Payroll, Information Technology and Remote Video Monitoring teams to ensure…
Added 5 mins ago
CR
Part Time HCA- Days
COGIR Real Estate
AB · Edmonton, AB
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 5 mins ago
CR
Part Time HCA- 7am-2pm, every other weekend
COGIR Real Estate
Calgary, AB
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 5 mins ago
UO
Director, Space Planning & Facilities Management
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $12,056.75 to $18,813.42 CAD / month
- Full-time
The Director, Space Planning and Facilities Management is responsible for the overall strategic leadership of the planning, development, management and utilization of Faculty of Medicine…
Added 5 mins ago
BC
Commercial Director
Bird Construction
AB · Calgary, AB · Edmonton
- Full-time
Reporting to the Vice President of Major Projects, the Commercial Director will be responsible for the successful administration of contracts with clients, consultants and subcontractors on…
Added 25 mins ago
Asset Performance and Reliability Engineer
Public Service Delivery
Winnipeg, MB
Reporting to the Director, Strategic Asset Management Branch, the Asset Performance & Reliability Engineer provides advanced engineering analysis and data-driven technical expertise to…
Added 35 mins ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Reporting to the Senior Vice President, Risk, Legal & Finance (the “SVP”), the Director, Legal & Loan Operations (the “Director”) will lead MarshallZehr’s legal and loan operations function…
Added 35 mins ago
JD
Coordonnateur(trice), Services alimentaires - Coordinator, Food services
Jeux du Canada Games 2027
Quebec, QC
- Full-time
Added 35 mins ago
GM
Administrative Assistant
Goulbourn Museum
Ottawa, ON
- Contract
…operations of the Museum. Working with the Acting Executive Director and Museum staff, the successful candidate will help improve administrative systems, organize records, coordinate…
Added 35 mins ago
J
Quality Assurance Analyst (COPY) (COPY)
JobsMedia.io
Longueuil, QC
- Full-time
…applications and technological processes. Reporting to the Deputy Director of Information Technologies, you will evolve in an environment where collaboration, continuous improvement and the…
Added 35 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities…
Added 35 mins ago
EF
Executive Director - Disability and Community Services
Edenbridge Family Services Inc
Lethbridge, AB
- Temporary
We are seeking an Executive Director who brings strong business experience, effective people leadership and a thorough understanding of Alberta’s Persons with Developmental Disabilities…
Added 35 mins ago
B&
Talent Acquisition Partner
Black & McDonald Limited
Markham, ON
- Full-time
The Talent Acquisition Partner works from our office in Thornhill and reports to the HR Director. The Talent Acquisition Partner is responsible for delivering full-cycle recruitment across…
Added 35 mins ago
ST
Director, Philanthropy
Save the Children Canada
Toronto, ON
- Full-time
…transformational impact? Save the Children Canada is looking for a Director, Philanthropy to shape and lead our philanthropy program, grow philanthropic revenue in ambitious and sustainable…
Added 35 mins ago
FH
Security Supervisor
Fairmont Hotels & Resorts
Toronto, ON
- Full-time
Other duties as assigned by the Director of Security & Emergency Management
Added 35 mins ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 35 mins ago
VG
Director of Hospitality
Vancouver Golf Club
Coquitlam, BC
- Full-time
The Director will combine the instincts of an outstanding front-of-house host with the operating discipline of an experienced executive. This is an active, member-facing role - not one…
Added 50 mins ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…other events. The position holder will work closely with the Director and Steering Committee of the B.SUST degree program and the Chair and members of the EESC Graduate Program Committee.…
Added 50 mins ago
Responsable produit / Product Manager
OPAL-RT
Montreal, QC
Added 1 hour ago
JD
Assistant(e), Logistique - Logistics Assistant
Jeux du Canada Games 2027
Quebec, QC
- Contract
Under the supervision of the Director, Transportation and Logistics, your talent and energy will enable you to:
Added 1 hour ago
J
Quality Assurance Analyst (COPY)
JobsMedia.io
Laval, QC
- Full-time
…applications and technological processes. Reporting to the Deputy Director of Information Technologies, you will evolve in an environment where collaboration, continuous improvement and the…

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

Summary

JOB DESCRIPTION

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

Key Duties & Responsibilities

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

Knowledge & Skills

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

Lead and support regional technician teams, including hiring, training, performance management, safety, and technical guidance. Manage work orders, costs, staffing, service levels, compliance, operational processes, and issue resolution to ensure effective service delivery and client satisfaction.

Requirements

Requires 5 to 10 years of trades operations experience, including at least 5 years in a supervisory or management role, and a community college diploma or equivalent training. Candidates should have skilled trades expertise, knowledge of applicable regulations, and the ability to lead teams, manage operations, and develop processes; journeyman refrigeration, electrical, or plumbing certification is an asset.

Skills

Team Leadership
Employee Engagement
Performance Management
Health And Safety Compliance
Skilled Trades Operations
Work Order Management
Cost Control
Resource Utilization
Process Development
Standard Operating Procedures
Regulatory Compliance
Technical Support
Coaching And Mentoring
Operational Issue Resolution
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Technicians
Skilled Trades
Refrigeration
Electrical
Plumbing
Work Orders
Service Level Agreements
Performance Metrics
Health And Safety
Regulatory Compliance
Toolbox Talks
Safety Training
Protective Equipment
Cost Control
Labor Loading
Resource Utilization
Standard Operating Procedures
Process Development
Dispatch
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Journeyman License
Employee Retention

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