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Added 21 mins ago
JD
Coordonnateur(trice), Services alimentaires - Coordinator, Food services
Jeux du Canada Games 2027
Quebec, QC
- Full-time
Added 21 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
…ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety…
Added 21 mins ago
FH
General Manager, Hawthorn Dining Room & Bar
Fairmont Hotels & Resorts
Calgary, AB
- Full-time
…symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable…
Added 51 mins ago
TM
Project Manager, Facilities, Pacific Link (Contract)
Trans Mountain
Calgary, AB
- Contract
…position, you will play a key role in leading the planning and development of new Pacific Link facilities, including pump stations and terminals, while working closely with the Project…
Added 51 mins ago
HC
Transformation and Strategic Initiatives Advisor (#2026-NON-CHS-333)
Hastings County
Belleville, ON
- Full-time
The Community and Human Services Department has an opening for a permanent full-time Transformation and Strategic Initiatives Advisor position. This is a non-unionized position reporting to…
Added 51 mins ago
A
Resident Care Attendant - AgeCare Monashee Mews
AgeCare
Lumby, BC · AgeCare Monashee Mews
- Part-time
The Resident Care Attendant reporting to the Director of Care and/or Resident Care Manager ensures and supports the collaboration and evaluation of the resident care services in accordance…
Added 51 mins ago
V
Director, Strategic Insights
Vancity
Vancouver, BC
- Full-time
As the Director, Strategic Insights, you will lead the Strategic Insights team within the Analytics Centre of Excellence and oversee how the organization engages with analytics to support…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…
Added 1 hour ago
FS
Program Manager, Youth Transitions Support
Family Services of Greater Vancouver
Vancouver, BC
- $47 to $52 CAD / hour
- Full-time
…within a complex multi-site environment that extends to the community. It actively supports the Agency’s awareness and goals around diversity and…
Added 1 hour ago
SD
Regional Pharmacy Director - 15 month contract
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting directly to the Senior Director of Pharmacy Operations, Regional Pharmacy Director (Hamilton and Niagara region) monitors and
Added 1 hour ago
A
Director, Stations
AECOM
Mississauga, ON
- Full-time
Working within a Progressive Design-Build (PDB) delivery model, the Director will play a key role in integrating design, construction, commercial, and operational considerations to achieve…
Added 1 hour ago
TM
Program Analyst, PGME
Toronto Metropolitan University
Toronto, ON
- Temporary
…well-being of individuals, families and communities. With a community-driven, intentionally inclusive approach, the new school will train doctors whose cultural awareness and humility are…
Added 1 hour ago
WG
Supply Chain Business Partner
Wesdome Gold Mines
Toronto, ON
- $103,500 to $117,000 CAD / year
- Full-time
Based in Toronto, and reporting to the Director, Supply Chain and Procurement, the Supply Chain Business Partner (SCBP) acts as a key strategic sourcing and commercial advisor to our mining…
Added 1 hour ago
ES
Development Manager - NHL
EA SPORTS
Vancouver, BC
- Temporary
Reporting to a Development Director, the Development Manager (DM) ensures the game feature delivery is on time and within budget. You will provide support to our Visual team, and will…
Added 1 hour ago
ES
Development Manager - EA Sports FC
EA SPORTS
Vancouver, BC
- Temporary
Reporting to a Development Director, a Development Manager (DM) within the game development team ensures the delivery of game features is on time and within budget. You as the DM will…
Added 1 hour ago
CA
Development Manager
Canucks Autism Network
Vancouver, BC
- Full-time
Reporting to the Director of Development, this role will contribute to a proactive mid-level and major gifts relationship strategy, create compelling opportunities for investment in CAN’s…
Added 1 hour ago
ES
Advanced DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, BC
- Full-time
You will partner with the Operations Development Director and Technical Leadership to estimate, plan, and implement projects while delivering exceptional results. You have demonstrated…
Added 1 hour ago
ES
Senior DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, BC
- Full-time
You will partner with the Operations Development Director and Technical Lead to estimate and complete projects and deliver excellent results. You have demonstrated the ability to work with…
Added 1 hour ago
FF
Executive Director
FOOD FOR THE POOR INC
QC · QUBEC, QC
- Full-time
Reporting directly to the Board of Directors, the Executive Director will serve as FFPC's chief executive leader and primary driver of fundraising, revenue development, and strategic…
Added 1 hour ago
Chief Information Officer/Director, Digital Services
The City of Red Deer
Red Deer, AB
Reporting to the Deputy Executive Director, Corporate Performance and Supports, the CIO will provide strategic and operational leadership for the City's enterprise technology environment,…
Added 1 hour ago
FH
Information Security Architect
Fraser Health
Surrey, BC
- Full-time
…and recovery capabilities, and participate in the planning, development, and execution of cybersecurity tabletop exercises to assess preparedness, identify gaps, and strengthen…
Added 1 hour ago
FA
Leasing Team Lead, Ottawa
Forum Asset Management
Ottawa, ON
- Full-time
…(REIIF) is now over $2.9 billion, backed by a $4.0 billion+ development pipeline that spans coast to…
Added 1 hour ago
FA
Leasing Team Lead, Oshawa
Forum Asset Management
ON · As Listed/Assigned, Ontario
- Full-time
Reports to: Director of Leasing, working day to day with the site General Managers
Added 1 hour ago
FA
Leasing Team Lead, Waterloo
Forum Asset Management
Waterloo, ON
- Full-time
…(REIIF) is now over $2.9 billion, backed by a $4.0 billion+ development pipeline that spans coast to…
Added 1 hour ago
UO
Project Manager, Physician Learning Program, Continuing Medical Education
University of Calgary
Calgary, AB
- Full-time
…Medicine through Continuing Medical Education and Professional Development. PLP is dedicated to improving healthcare by supporting physicians and their teams with meaningful,…

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

Summary

JOB DESCRIPTION

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

Key Duties & Responsibilities

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

Knowledge & Skills

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

Apply About employer

More about this job

Responsibilities

Lead and support regional technician teams, including hiring, training, performance management, safety, and technical guidance. Manage work orders, costs, staffing, service levels, compliance, operational processes, and issue resolution to ensure effective service delivery and client satisfaction.

Requirements

Requires 5 to 10 years of trades operations experience, including at least 5 years in a supervisory or management role, and a community college diploma or equivalent training. Candidates should have skilled trades expertise, knowledge of applicable regulations, and the ability to lead teams, manage operations, and develop processes; journeyman refrigeration, electrical, or plumbing certification is an asset.

Skills

Team Leadership
Employee Engagement
Performance Management
Health And Safety Compliance
Skilled Trades Operations
Work Order Management
Cost Control
Resource Utilization
Process Development
Standard Operating Procedures
Regulatory Compliance
Technical Support
Coaching And Mentoring
Operational Issue Resolution
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Technicians
Skilled Trades
Refrigeration
Electrical
Plumbing
Work Orders
Service Level Agreements
Performance Metrics
Health And Safety
Regulatory Compliance
Toolbox Talks
Safety Training
Protective Equipment
Cost Control
Labor Loading
Resource Utilization
Standard Operating Procedures
Process Development
Dispatch
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Journeyman License
Employee Retention

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