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Added 20 mins ago
TS
Residential Support Worker, Transitional Housing
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Grace Mansion
- Part-time
Performs other work-related duties as assigned by program manager.
Added 20 mins ago
BT
Manager, Financial Accounting
Bison Transport Inc.
Winnipeg, MB
- Full-time
The Manager, Financial Accounting leads the financial accounting function and is accountable for the timely, accurate, and complete preparation of monthly, quarterly, and annual financial…
Added 20 mins ago
V
Senior Analyst, Sales Reporting
Vale
Canada
- Full-time
…Toronto, Ontario. This role reports to the Commercial Operations…
Added 20 mins ago
V
Specialist, Procurement & Supply Chain Process Governance, Risk and Controls
Vale
Canada
- Full-time
This is a permanent position reporting to the Manager, Supply Chain Governance, Controls and Inventory Strategy. The Specialist will play a key role within Vale Base Metals' Procurement and…
Added 35 mins ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…and by coordinating with other technical staff, such as the Manager of Laboratories (ML), Senior Scientific Assistants (SSAs), and Scientific Assistants (SAs), as needed for the day-to-day…
Added 50 mins ago
CO
Assistant Manager, Transportation Planning
City of Nanaimo
BC · British Columbia, Canada
- Full-time
The City of Nanaimo is seeking a permanent full-time Assistant Manager, Transportation Planning. Reporting to the Manager, Transportation, the Assistant Manager, Transportation Planning is…
Added 50 mins ago
TM
Finance Manager, (Zone Learning)
Toronto Metropolitan University
Toronto, ON
- Temporary
Reporting directly to the Associate Vice-President, Zone Learning and Strategic Initiatives (AVP, ZLSI), the Finance Manager, ZLSI provides strategic financial leadership, expert guidance,…
Added 50 mins ago
QH
Nurse Practitioner (NP) Belleville Emergency Department
Quinte Health
Belleville, ON
- Full-time
Reporting to the Emergency Department Manager, the Nurse Practitioner will function as an advanced practice provider within an interprofessional model of care. The NP will assess, diagnose,…
Added 50 mins ago
TM
Water Management Lead
Talamore Mining
Whitehorse, YT
- Full-time
…advancing through the final stages of permitting, engineering, and resource expansion drilling in preparation for a construction decision. At Talamore, we are committed to building value…
Added 1 hour ago
IW
Coordinator, Region Office Operations (12 Months Contract) - Mississauga, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
Administrative Support: Offering additional administrative assistance to the Manager, Region Office Operations as needed.
Added 1 hour ago
IW
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 1 hour ago
IW
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 1 hour ago
WC
Manager, Operations III - Nights
Walmart Canada
Cornwall, ON
- Full-time
Added 1 hour ago
SQ
Manager Forecasting, Workforce Management
Sunlife Québec
Montreal, QC
- Full-time
Design, maintain, and refine forecasting models and resource plans to account for multiple factors including business volume fluctuations, productivity assumptions, attrition, training…
Added 1 hour ago
PS
Senior Security Analyst
PBC Solutions (Canada)
Victoria, BC
- Full-time
Reporting to the Manager, Information Security, the Senior Security Analyst is PBC Solutions’ primary in-house resource for conducting Security Threat and Risk Assessments (STRAs). The role…
Added 1 hour ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
The Operations Manager provides leadership and operational governance across the Vancouver Branch, ensuring that internal processes, operational systems and front-line teams are equipped to…
Added 1 hour ago
HD
Affiliate & Creator Growth Manager
Hadley Designs
Remote, Canada
- $75,000 to $125,000 CAD / year
- Remote
We're looking for an Affiliate & Creator Growth Manager who can turn that opportunity into a scalable, profitable growth engine across TikTok Shop, Amazon, Shopify, Facebook, Instagram, and…
Added 1 hour ago
AW
Front Desk Worker - Tawow (PT Aft)
Atira Women's Resource Society
Vancouver, BC
- Part-time
Atira Women’s Resource Society (Atira) is a non-profit organization known for inclusionary hiring practices, values-driven work, and innovative approaches to supporting communities it…
Added 2 hours ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Resolve routine operational issues prior to issues becoming unmanageable and report on performance, outstanding exceptions and resource requirements to the SVP.
Added 2 hours ago
AS
Sr Technical Supply Chain / WMS / Distro PM x2
Apex Systems
Mississauga, ON
- $80 to $100 CAD / hour
- Full-time
The resource must adhere to core working hours as defined by the hiring manager.
Added 2 hours ago
CO
Client Navigator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 2 hours ago
WI
Spa Supervisor - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Participate in all Human Resource functions within the Spa Department, as directed by the Spa Manager.
Added 2 hours ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities…
Added 2 hours ago
SA
Accountant II
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…ongoing operational priorities. The position serves as a key resource for internal and external stakeholders, communicates technical information in clear, practical terms, supports audit…
Added 2 hours ago
G
Design Specialist 2 - Buildings
Graham
Calgary, AB
- Full-time
Graham is actively recruiting for a Design Specialist to join our Buildings Division. Reporting to the Senior Design Manager, the Design Specialist oversees the design process from RFQ to…

BGIS

Bilingual Regional Operations Manager (ENG/FR)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Posting language: English
Posted: Nov 6, 2026

Original job description

Summary

JOB DESCRIPTION

The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements.

Key Duties & Responsibilities

People Leadership

Manages a team of Technicians for the assigned regions.
Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations.
Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents.
Ensures work is performed in accordance to all internal and external requirements.
Maintains current awareness and knowledge of all applicable regulations and requirements.
Provides technical support to Technicians.
Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), and weekly work order expenditures.
Management of Technician time and expenses.
Collaborates with relevant concerned parties to review, develop, refine and implement processes and standard operating procedures.
Recommends and implements technologies to achieve greater efficiencies and productivity.
Maintains current awareness and ensures compliance with all applicable regulations and requirements.
Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements.
Monitors and drives team performance to ensure achievement of service level agreements and performance metrics.
Achieves greater efficiencies through factors including but not limited to effective resource utilization and labor loading, work order and callback issues review and developing and implementing corrective solutions, leveraging self-perform.
Collaborates with Dispatch and CMMS teams for effective service delivery.
Investigates and resolves operational issues.
Acts with a high degree of urgency in resolving issues to ensure timely resolution and to maintain client satisfaction.
Provide support with operational tools/programs including but not limited to: as GeoTab, Lone Worker, PMR and ODP.
Able to work within union environments, including understanding of Collective Agreement.
Provide support in absence of Regional Director.
Other duties as required.

Knowledge & Skills

5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level.
Community college diploma or equivalent training (e.g. RPA, CET).
In-depth knowledge of applicable regulatory requirements and maintains current awareness.
Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.
Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved.
Skilled at managing a skilled trades operations and employees.
Ability to develop and implement processes and standard operating procedures.
Skilled at influencing, persuading and negotiating.
Computer proficiency.

Licenses and/or Professional Accreditation

Trade certification in one or more of the following would be considered an asset.
Journeyman level Refrigeration license.
Journeyman level Electrical license.
Journeyman level Plumbing license.

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More about this job

Responsibilities

Lead and support regional technician teams, including hiring, training, performance management, safety, and technical guidance. Manage work orders, costs, staffing, service levels, compliance, operational processes, and issue resolution to ensure effective service delivery and client satisfaction.

Requirements

Requires 5 to 10 years of trades operations experience, including at least 5 years in a supervisory or management role, and a community college diploma or equivalent training. Candidates should have skilled trades expertise, knowledge of applicable regulations, and the ability to lead teams, manage operations, and develop processes; journeyman refrigeration, electrical, or plumbing certification is an asset.

Skills

Team Leadership
Employee Engagement
Performance Management
Health And Safety Compliance
Skilled Trades Operations
Work Order Management
Cost Control
Resource Utilization
Process Development
Standard Operating Procedures
Regulatory Compliance
Technical Support
Coaching And Mentoring
Operational Issue Resolution
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Technicians
Skilled Trades
Refrigeration
Electrical
Plumbing
Work Orders
Service Level Agreements
Performance Metrics
Health And Safety
Regulatory Compliance
Toolbox Talks
Safety Training
Protective Equipment
Cost Control
Labor Loading
Resource Utilization
Standard Operating Procedures
Process Development
Dispatch
CMMS
GeoTab
Lone Worker
PMR
ODP
Collective Agreement
Journeyman License
Employee Retention

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