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Added 3 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Director, Emergency Response & Compliance, the Manager, Fire Prevention and Preparedness will support the advancement of a proactive fire safety culture at TCHC. The…
Added 8 hours ago
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Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning,…
Added 10 hours ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning,…
Added 13 hours ago
Copilot Platform Administrator
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Waterloo, ON
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Added 14 hours ago
A
Environmental Compliance Manager, EU EAP Field
Amazon
SK
- Full-time
…Environmental Leader for Middle Europe. You will work closely with operations leadership and the Workplace Health and Safety organization to embed environmental compliance into daily site…
Added 1 day ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
…on one platform. We need a D365 functional lead or project manager with an accounting background who has taken D365 (or Dynamics AX) from design through go-live. You will work with finance…
Added 1 day ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
…on one platform. We need a D365 functional lead or project manager with an accounting background who has taken D365 (or Dynamics AX) from design through go-live. You will work with finance…
Added 2 days ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
This role leads the Security & Integration Support Team and serves as the highest escalation point for all customer-facing technology platforms. The Security & Technology Services Manager…
Added 2 days ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot
Whitby, ON
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 2 days ago
U
Intermediate Accountant
Univerus
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- $50,000 to $65,000 CAD / year
- Full-time
…exceeding 3,500 organizations, Univerus delivers mission-critical technology across public and private sectors. Our flagship product, Unity ERP, powers operations in local government,…
Added 2 days ago
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Operations Supervisor
Intelcom
AB · Edmonton
- Full-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 2 days ago
TC
Registered Pharmacy Technician - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
- Other
…people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM)…
Added 2 days ago
PS
Senior Security Analyst
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- Full-time
Reporting to the Manager, Information Security, the Senior Security Analyst is PBC Solutions’ primary in-house resource for conducting Security Threat and Risk Assessments (STRAs). The role…
Added 2 days ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
…planning, performance reporting and continuous improvement. The Operations Manager works closely with Client Service, Field Management, Scheduling, Human Resources, Finance, Payroll,…
Added 2 days ago
PC
Internal Audit Senior Manager
PwC Canada
Toronto, ON
- Full-time
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RL
Account Manager
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Toronto, ON
- Full-time
The Account Manager will manage a large portfolio of client accounts to ensure compliance with EPR and environmental regulations while maintaining high levels of client satisfaction. This…
Added 2 days ago
ES
Registered Pharmacy Technician - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
…people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM)…
Added 2 days ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
…issues, maintaining documentation, and ensuring the integrity, security, and reliability of the Workday portfolio functionality. The incumbent collaborates closely within the Workday team…
Added 2 days ago
U
CyberArk IAM Analyst
UST
Toronto, ON
- Full-time
…time. The CyberArk IAM Analyst works at the intersection of security operations, access governance, and business enablement, supporting privileged credential provisioning, lifecycle…
Added 2 days ago
CR
Quality Assurance Manager
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- $110,000 to $125,000 CAD / year
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Sage Intacct ERP Administrator
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Sage Intacct ERP Administrator
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Reporting to the Innovation and Analytics Manager and working closely with our Finance Services team, the Sage Intacct ERP Administrator owns the Sage Intacct experience across our partner…
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Account Manager
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Toronto, ON
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Added 2 days ago
Senior Manager, Software Development (Hybrid)
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The Senior Manager, Software Development leads the delivery and technical oversight of software solutions supporting Tru Cooperative Bank’s members, employees and operations. This role…
Added 2 days ago
P
Internal Audit Senior Manager
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- Full-time
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BGIS

Business Technology Solutions Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum.
Job type: Full-time
Experience: Minimum 5 years of relevant work experience.
Posting language: English
Posted: Nov 8, 2026

Original job description

SUMMARY

The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning, energy, and business analytics technologies. The role is accountable for interfacing directly with the client and with multiple business units within BGIS, with BGIS Information Technology and client account to ensure that the technology solution meets contractual requirements and enables the successful delivery of BGIS services. This includes client and BGIS end user support and administration as well as supporting new internal or client driven initiatives. The individual influences the activities of business and information technology individuals engaged in any IT related activities. The individual works with various BGIS and client concerned parties to determine priorities, escalate issues or concerns, set expectations, and ensure resolution.

Account Business Technology Management

Builds relationships with the multiple concerned parties within account, client and with BGIS w leads.
Monthly and quarterly reporting of IT related metrics and KPI’s.
Contributes to the prioritization of incoming work to ensure initiatives meet client requirements, in particular in understanding and documenting business needs.
Monitors corporate IT’s efforts for special projects and initiatives in requirements gathering, approvals, solution creation phase through to the entire software development lifecycle for the account.
Identifies IT system risks and client escalations and raises those risks to corporate IT for management through mitigation strategies, and plan or implement contingencies where necessary.
Communicates initiative status and risks to internal and external concerned parties including account leadership and client. Reports on initiative progress against timelines and budgets.
Develops and maintains relationships with operations and other BGIS teams to deliver quality and timely products.
Supports customer-initiated Information Security Reviews and coordinates with corporate Information Security and other resources to obtain responses in a timely manner.
Other duties as assigned.

Customer Relationship Management

Communicates to the client on behalf of BGIS of the status of IT and BI dashboard initiatives.
- Engages with the client and with BGIS IT and BI teams to ensure client requests are reasonable and actionable and that they are within the parameters of the contract.
Represent the customer as a concerned party in discussions with BGIS corporate. The role must represent client needs and interests in planning and delivery communications, streamlining the process of project delivery and planning.
Work with client to develop a roadmap of future client needs / initiatives. Ensure client roadmap coalesces and aligns with BGIS corporate direction and proper funding and approval is obtained where required.

BGIS Corporate Communication

Stay connected with and follow corporate processes for initiative sharing and prioritization:
- Alignment meetings for awareness of ongoing corporate initiatives
  - Project Proposal Process for initiative submission
  - Change Advisory Board process for releases
- Follow up on outstanding requests with BGIS Corporate as needed via BGIS Corporate processes.

Initiative Management & Coordination (Coordination for small projects and initiatives with client and BGIS corporate)

Provide project management and project coordination for point in time initiatives to enhance / develop new projects with BGIS and client, including business intelligence dashboard maintenance and new development.
- Drive initiatives & maintain schedule of key milestones and delivery dates.
- Collaborate and oversee BGIS technical delivery teams to ensure BGIS can deliver on reasonable client expectation.
Support BGIS ticket management and escalation as required.
- Follow BGIS Corporate process similar to SIM role.

User Support, Training and System Administration

Client and BGIS end user support (BGIS Assist and RealConnect).
- System configuration, permission management, and release coordination with corporate BI and IT teams (RealConnect).
- User administration and audit following corporate IT processes (RealConnect).
- Development of account specific user guides, quick reference guides, training videos and other system training materials.
- Client and BGIS user training (RealConnect).
- Coordinate with client and BGIS IT teams as required for any client supported initiatives (i.e. on-site internet connectivity, client document repository, etc.)

Process Automation & Data Analytics

Working with the account Governance lead and other account Team Leads to maintain and enhance the data quality plan and measure data quality through business intelligence dashboards and other means.
- Ability to develop & manage customer user interfaces for applications with software tools such as: Microsoft Power Apps.
- Ability to develop & manage automated workflows and integrating applications using software such as: Microsoft Power Automate.
- Strong Data Analysis & Summarization capability (e.g. consolidating various sources of data and in tools such as MS Excel, Power BI, and presenting findings in a concise manner).

KNOWLEDGE & SKILLS

University or college degree in a related discipline (Computer Science, Information Technology, Business Technology) or equivalent technical training (e.g. CBAP, PMP, LEAN Six Sigma).
Minimum 5 years of relevant work experience.
Skilled business management ability and business acumen.
Skilled at influencing, persuading and negotiating with client representatives at the management level.
Skilled at building and managing relationships with client representatives at management level.
Exceptionally skilled at managing client expectations.
Possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate innovative practices and technologies in order to deliver value to the client.
Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications.
Experience in the Real Estate or Facilities Management domain is desirable. Proven expertise on all aspects of software development from business analysis, development, quality assurance, database architecture.

Licenses and/or Professional Accreditation

None required.

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Business Technology Solutions Manager oversees cross-service line technology solutions, including facilities, projects, and business analytics. They act as the primary interface between the client and BGIS to ensure technology initiatives meet contractual requirements and business needs.

Requirements

Candidates must possess a university or college degree in a related discipline and at least 5 years of relevant work experience. Strong skills in business management, stakeholder influence, and proficiency in MS Office and data analysis tools are required.

Skills

Project management
Data analysis
Business intelligence
Stakeholder management
Microsoft Power Apps
Microsoft Power Automate
Microsoft Excel
Microsoft Project
Requirements gathering
Process automation
Relationship management
Technical documentation
User training
Facilities management

Visa sponsorship

Not detected in the job text

Keywords

Business Technology
Facilities Management
Project Management
Business Intelligence
Data Analytics
Microsoft Power Apps
Microsoft Power Automate
KPI
Real Estate
Stakeholder Management
Change Advisory Board
Information Security
Process Automation
Dashboard
MS Project
MS Excel
CBAP
PMP
LEAN Six Sigma
RealConnect
BGIS Assist
System Administration
User Training
Data Quality
Business Acumen
Continuous Improvement
Technical Delivery
Requirements Gathering
Contract Management

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