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Added 14 mins ago
EC
Manager, Security, Emergency + Risk Management
Emily Carr University of Art and Design
Vancouver, BC
- $94,443 to $125,924 CAD / year
- Full-time
The Manager Security, Emergency, and Risk Management leads the delivery of ECU’s emergency management, security, and Risk Management programs. This role owns the design, implementation, and…
Added 14 mins ago
T
Assistant Controller
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Late morning, you join the monthly review with a plant’s operations manager. Instead of just presenting a variance report, you come in with a view: raw material costs explain part of the…
Added 14 mins ago
SF
Quality Assurance Technician - Morning Shift
Sunrise Farms
Surrey, BC
- Full-time
From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the…
Added 15 mins ago
GT
Analyst, Terminal Services and Standards (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Represent the Terminal Services and Standards team in meetings with Facilities and Operations teams to provide current scope information and/or obtain new requirements.
Added 15 mins ago
UH
Research Facilities Coordinator
University Health Network
Toronto, ON
- Full-time
The Research Facilities Coordinator supports the daily operations, maintenance, and compliance of research laboratories and core facilities. This role ensures a safe, functional, and…
Added 15 mins ago
CH
Care Supervisor - Calgary
CBI Home Health
Calgary, AB
- Full-time
…include assisting in thorough intake assessments, as requested by Operations or Clinical teams to ensure that our facilities and capabilities are in alignment with individuals’ needs,…
Added 29 mins ago
O
Manager, Facilities
OpenText
Waterloo, ON
- Full-time
The Manager, Facilities Management is the senior site leader responsible for the safe, reliable, compliant, and cost-effective operation of OpenText’s Waterloo real estate portfolio,…
Added 29 mins ago
AC
PROJECTS COORDINATOR
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the direction of the Project Manager, US & Facilities, the Projects Coordinator is responsible for planning, coordinating, and executing minor capital projects, facility improvements,…
Added 29 mins ago
TS
Maintenance Specialist
The Salvation Army in Canada
Newmarket, ON
- Full-time
Reporting to the Second Stage & Home Now Property Manager, the Maintenance Specialist supports York Housing & Support Services (YHSS) community housing programs by collaboratively…
Added 30 mins ago
YI
Quality Assurance Supervisor
Young Innovations
Brantford, ON
- Other
You will report to the Quality Manager and work closely with QA, QC, Operations, Regulatory Affairs, and R&D colleagues at the Brantford site, as well as Young Innovations corporate Quality…
Added 30 mins ago
G Licence Truck Driver
Diabetes Canada / National Diabetes Trust
Cambridge, ON
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 30 mins ago
B
Senior Project Manager
BGIS
Ottawa, ON
- Full-time
Project will be initiated immediately; Project manager works with the operations team to identify and collect requirements.
Added 30 mins ago
B
Bilingual Operations Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and…
Added 30 mins ago
BG
General Manager (Langley)
Boyd Group Services
Langley (District), BC · Surrey, BC
- Full-time
The General Manager’s primary responsibility is providing an exceptional customer experience while leading and maintaining the day-to-day operation of the store in compliance with policies…
Added 30 mins ago
WC
Housing Services Coordinator (2026-415-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
This position is accountable to the Manager, Tenant Resolutions and Housing Operations for the daily management of the physical, administrative and operational components of the housing…
Added 44 mins ago
A
Senior Manager, Workplace & Travel
AIMCo
AB · Calgary, AB
- Full-time
At AIMCo, a great workplace is a key enabler of our people and our investment success. As Senior Manager, Workplace & Travel, you will lead our workplace experience, facilities, corporate…
Added 59 mins ago
CR
restaurant manager
Chuck's Roadhouse Bar & Grill
Aurora, ON
- Full-time
Negotiate with clients for catering or use of facilities
Added 59 mins ago
TC
Health And Safety Manager
Total Containment Inc.
Nisku, AB
- Full-time
Role Description The Health and Safety Manager is responsible for developing, implementing, and maintaining health, safety, and environmental programs that support safe operations in…
Added 1 hour ago
AP
Senior Manufacturing Systems Engineer
Atlantic Packaging Products Ltd.
Toronto, ON · Scarborough, ON
- Full-time
The Senior Manufacturing Systems Engineer provides technical leadership across manufacturing operations, process optimization, reliability improvement, capital planning, and operational…
Added 1 hour ago
OC
Business Development Manager
Ontario Clean Water Agency
Kirkland Lake, ON · OCWA - Kirkland Lake WWT
- Full-time
…territory/region while working with service delivery teams (such as our Operations and Engineering Teams); renew current contracts and obtain new business through close collaboration with…
Added 1 hour ago
SC
Warehouse Supervisor
Spicers Canada
Dartmouth, NS
- $25 CAD / hour
- Full-time
We’re based in Vaughan, Ontario, with 13 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product…
Added 1 hour ago
Barrie & Simcoe County- Sales Representative
Human Resources
Barrie, ON
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 1 hour ago
London - Business Development/Sales Representative
Human Resources
London, ON
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 1 hour ago
Labourer
Stella-Jones
Gormley, ON
…Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a…
Added 1 hour ago
RI
Administrative Assistant
Richardson International
White City, SK
- Full-time
…and Europe. At Richardson, we are committed to enhancing our facilities and services and investing in our people and our…

BGIS

Business Technology Solutions Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum.
Job type: Full-time
Apply by: Dec 8, 2026
Experience: Minimum 5 years of relevant work experience.
Posting language: English
Posted: Nov 8, 2026

Original job description

Summary

JOB DESCRIPTION

The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning, energy, and business analytics technologies. The role is accountable for interfacing directly with the client and with multiple business units within BGIS, with BGIS Information Technology and client account to ensure that the technology solution meets contractual requirements and enables the successful delivery of BGIS services. This includes client and BGIS end user support and administration as well as supporting new internal or client driven initiatives. The individual influences the activities of business and information technology individuals engaged in any IT related activities. The individual works with various BGIS and client concerned parties to determine priorities, escalate issues or concerns, set expectations, and ensure resolution.

Key Duties & Responsibilities

Account Business Technology Management

Builds relationships with the multiple concerned parties within account, client and with BGIS w leads.
Monthly and quarterly reporting of IT related metrics and KPI’s.
Contributes to the prioritization of incoming work to ensure initiatives meet client requirements, in particular in understanding and documenting business needs.
Monitors corporate IT’s efforts for special projects and initiatives in requirements gathering, approvals, solution creation phase through to the entire software development lifecycle for the account.
Identifies IT system risks and client escalations and raises those risks to corporate IT for management through mitigation strategies, and plan or implement contingencies where necessary.
Communicates initiative status and risks to internal and external concerned parties including account leadership and client. Reports on initiative progress against timelines and budgets.
Develops and maintains relationships with operations and other BGIS teams to deliver quality and timely products.
Supports customer-initiated Information Security Reviews and coordinates with corporate Information Security and other resources to obtain responses in a timely manner.
Other duties as assigned.

Customer Relationship Management

Communicates to the client on behalf of BGIS of the status of IT and BI dashboard initiatives.
- Engages with the client and with BGIS IT and BI teams to ensure client requests are reasonable and actionable and that they are within the parameters of the contract.
Represent the customer as a concerned party in discussions with BGIS corporate. The role must represent client needs and interests in planning and delivery communications, streamlining the process of project delivery and planning.
Work with client to develop a roadmap of future client needs / initiatives. Ensure client roadmap coalesces and aligns with BGIS corporate direction and proper funding and approval is obtained where required.

BGIS Corporate Communication

Stay connected with and follow corporate processes for initiative sharing and prioritization:
- Alignment meetings for awareness of ongoing corporate initiatives
- - Project Proposal Process for initiative submission
  - Change Advisory Board process for releases
- Follow up on outstanding requests with BGIS Corporate as needed via BGIS Corporate processes.

Initiative Management & Coordination (Coordination for small projects and initiatives with client and BGIS corporate)

Provide project management and project coordination for point in time initiatives to enhance / develop new projects with BGIS and client, including business intelligence dashboard maintenance and new development.
- Drive initiatives & maintain schedule of key milestones and delivery dates.
- Collaborate and oversee BGIS technical delivery teams to ensure BGIS can deliver on reasonable client expectation.
Support BGIS ticket management and escalation as required.
- Follow BGIS Corporate process similar to SIM role.

User Support, Training and System Administration

Client and BGIS end user support (BGIS Assist and RealConnect).
- System configuration, permission management, and release coordination with corporate BI and IT teams (RealConnect).
- User administration and audit following corporate IT processes (RealConnect).
- Development of account specific user guides, quick reference guides, training videos and other system training materials.
- Client and BGIS user training (RealConnect).
- Coordinate with client and BGIS IT teams as required for any client supported initiatives (i.e. on-site internet connectivity, client document repository, etc.)

Process Automation & Data Analytics

Working with the account Governance lead and other account Team Leads to maintain and enhance the data quality plan and measure data quality through business intelligence dashboards and other means.
- Ability to develop & manage customer user interfaces for applications with software tools such as: Microsoft Power Apps.
- Ability to develop & manage automated workflows and integrating applications using software such as: Microsoft Power Automate.
- Strong Data Analysis & Summarization capability (e.g. consolidating various sources of data and in tools such as MS Excel, Power BI, and presenting findings in a concise manner).

Knowledge & Skills

University or college degree in a related discipline (Computer Science, Information Technology, Business Technology) or equivalent technical training (e.g. CBAP, PMP, LEAN Six Sigma).
Minimum 5 years of relevant work experience.
Skilled business management ability and business acumen.
Skilled at influencing, persuading and negotiating with client representatives at the management level.
Skilled at building and managing relationships with client representatives at management level.
Exceptionally skilled at managing client expectations.
Possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate innovative practices and technologies in order to deliver value to the client.
Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications.
Experience in the Real Estate or Facilities Management domain is desirable. Proven expertise on all aspects of software development from business analysis, development, quality assurance, database architecture.

Licenses and/or Professional Accreditation

None required.

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

Manage the account’s cross-service-line technology solutions, coordinating with the client, BGIS business units, and corporate IT to meet contractual requirements and deliver initiatives. Oversee project progress, user support and administration, training, information security coordination, process automation, and business intelligence and data quality activities.

Requirements

A university or college degree in a related discipline, or equivalent technical training, and at least five years of relevant experience are required. Candidates should bring strong business and client relationship skills, software development lifecycle expertise, proficiency with Microsoft Office tools, and the ability to manage expectations, analyze data, and support technology initiatives; real estate or facilities management experience is desirable.

Skills

Project Coordination
Business Analysis
Requirements Gathering
Stakeholder Management
Risk Management
Information Security
User Support
System Administration
User Training
Process Automation
Data Analysis
Business Intelligence
Microsoft Power Apps
Microsoft Power Automate

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Real Estate
Business Technology
Information Technology
Business Intelligence
Data Quality
Data Analytics
Microsoft Power Apps
Microsoft Power Automate
Microsoft Excel
Microsoft Power BI
Microsoft Project
Microsoft Outlook
Business Analysis
Requirements Gathering
Information Security
Project Management
Project Coordination
System Administration
User Support
Workflow Automation
Dashboard Development
Change Advisory Board
CBAP
PMP
Lean Six Sigma
Energy Management
Space Planning
Occupancy Planning

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