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Added 51 mins ago
Office Manager
F12.net
Toronto, ON · North York, ON
About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and…
Added 1 hour ago
MC
Licensed Financial Services Associate - Full Time
Meridian Credit Union
Port Colborne, ON
- $60,000 to $64,000 CAD / year
- Full-time
…identifying and promoting opportunities for Meridian products and services. In this role the Financial Services Advisor will be responsible for meeting and exceeding specific individual and…
Added 9 hours ago
ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
MB · Manitoba, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…resources, policy and planning, communications, and information technology. Finance sits at the heart of the role. You will be accountable for sound financial oversight, audit readiness,…
Added 12 hours ago
ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
SK · Saskatchewan, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…resources, policy and planning, communications, and information technology. Finance sits at the heart of the role. You will be accountable for sound financial oversight, audit readiness,…
Added 15 hours ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning,…
Added 21 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
We work at the intersection of strategy, operations, and technology, solving complex, real-world problems across warehouse design, automation, order management, transportation, and…
Added 2 days ago
B
Senior Technical Specialist
BMO
Toronto, ON · SCC
- Full-time
Experience within financial services and credit-risk technology is preferred.
Added 2 days ago
PS
Senior Security Analyst
PBC Solutions (Canada)
Victoria, BC
- Full-time
Reporting to the Manager, Information Security, the Senior Security Analyst is PBC Solutions’ primary in-house resource for conducting Security Threat and Risk Assessments (STRAs). The role…
Added 2 days ago
PC
Internal Audit Senior Manager
PwC Canada
Toronto, ON
- Full-time
Be a driver and subject matter expert in our assurance and advisory services through Internal Audit functions, Governance and Internal Controls (SOX/NI 52-109), Enterprise Risk Management…
Added 2 days ago
U
CyberArk IAM Analyst
UST
Toronto, ON
- Full-time
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create…
Added 2 days ago
Senior Delivery Manager
Scotiabank
Toronto, ON
The Senior Delivery Manager, Enterprise Delivery Office supports Director-level leadership in the end-to-end management of projects within the Enterprise Delivery Office (EDO). This role is…
Added 2 days ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
A career in our External Audit Third Party Trust Services practice, within Risk Assurance, will enable you to assist clients in optimising control activities, organisational strategy, and…
Added 2 days ago
P
Internal Audit Senior Manager
PwC
Toronto, ON
- Full-time
Be a driver and subject matter expert in our assurance and advisory services through Internal Audit functions, Governance and Internal Controls (SOX/NI 52-109), Enterprise Risk Management…
Added 2 days ago
BR
Director, Finance, HR and Operations
BRION RAFFOUL LLP
Ottawa, ON
- Full-time
Work with the IP Manager and administrative staff so work is invoiced at a regular cadence through the month, avoiding month-end backlogs.
Added 2 days ago
DI
AWS CloudOps Manager (1899) $150K
Direct IT Recruiting Inc.
Mississauga, ON
- Full-time
Experience in a regulated industry using AWS Artifact or AWS Audit Manager.
Added 2 days ago
T
Senior Business Systems Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
The TD Global Technology & Services team is seeking a Senior Business Systems Analyst with expertise in Generative AI process automation products to help shape AI-enabled solutions enabling…
Added 2 days ago
D
Program Manager
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Technology Transformation: Supporting the implementation of technology solutions, including AI-enabled tools to generate initial drafts of audit-related documentation.
Added 2 days ago
VI
Senior Project Manager with payment infrastructure
VLink Inc
Victoria, BC
- $100 to $105 CAD / hour
- Contract
We are looking for an experienced Project Manager to lead a government-wide payment systems transition project, migrating payment card processing services from Toronto Dominion Bank (TD) to…
Added 2 days ago
RB
Director & Principal Engineer, AI/ML & MLOps Platform
Royal Bank of Canada
Vancouver, BC
- Full-time
Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver…
Added 2 days ago
R
Director & Principal Engineer, AI/ML & MLOps Platform
RBC
Vancouver, BC
- Full-time
Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver…
Added 2 days ago
Project Manager
Keyloop
Montreal, QC
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
Added 2 days ago
Senior Manager, Credit Card Projects - Finance (12-mo Contract)
Scotiabank
ON · Toronto, ON
Partner with Product, Technology, Data, Operations, Risk, Compliance, Finance and external service providers to ensure end-to-end Finance readiness.
Added 2 days ago
P
Consultant/Senior Consultant - Implementation
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
Our Professional Services team is hiring a Consultant or Senior Consultant to deliver Prophix One implementations from scoping through go-live and hypercare. You will run the project,…
Added 2 days ago
BC
Assistant Branch Manager - Mt. Lehman Centre Branch
Beem Credit Union
Abbotsford, BC
- Full-time
Oversee day-to-day branch operations, including workflow coordination, risk controls, and audit readiness.
Added 2 days ago
EC
Manager, Customer Success (Corporate Travel/SaaS)
Emburse Chrome River
Toronto, ON
- Full-time
The Manager, Customer Success - Travel leads a team of Customer Success Managers responsible for helping Travel customers achieve measurable program value, strong adoption, and successful…

BGIS

Business Technology Solutions Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum.
Job type: Full-time
Apply by: Dec 8, 2026
Experience: Minimum 5 years of relevant work experience.
Posting language: English
Posted: Nov 8, 2026

Original job description

Summary

JOB DESCRIPTION

The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning, energy, and business analytics technologies. The role is accountable for interfacing directly with the client and with multiple business units within BGIS, with BGIS Information Technology and client account to ensure that the technology solution meets contractual requirements and enables the successful delivery of BGIS services. This includes client and BGIS end user support and administration as well as supporting new internal or client driven initiatives. The individual influences the activities of business and information technology individuals engaged in any IT related activities. The individual works with various BGIS and client concerned parties to determine priorities, escalate issues or concerns, set expectations, and ensure resolution.

Key Duties & Responsibilities

Account Business Technology Management

Builds relationships with the multiple concerned parties within account, client and with BGIS w leads.
Monthly and quarterly reporting of IT related metrics and KPI’s.
Contributes to the prioritization of incoming work to ensure initiatives meet client requirements, in particular in understanding and documenting business needs.
Monitors corporate IT’s efforts for special projects and initiatives in requirements gathering, approvals, solution creation phase through to the entire software development lifecycle for the account.
Identifies IT system risks and client escalations and raises those risks to corporate IT for management through mitigation strategies, and plan or implement contingencies where necessary.
Communicates initiative status and risks to internal and external concerned parties including account leadership and client. Reports on initiative progress against timelines and budgets.
Develops and maintains relationships with operations and other BGIS teams to deliver quality and timely products.
Supports customer-initiated Information Security Reviews and coordinates with corporate Information Security and other resources to obtain responses in a timely manner.
Other duties as assigned.

Customer Relationship Management

Communicates to the client on behalf of BGIS of the status of IT and BI dashboard initiatives.
- Engages with the client and with BGIS IT and BI teams to ensure client requests are reasonable and actionable and that they are within the parameters of the contract.
Represent the customer as a concerned party in discussions with BGIS corporate. The role must represent client needs and interests in planning and delivery communications, streamlining the process of project delivery and planning.
Work with client to develop a roadmap of future client needs / initiatives. Ensure client roadmap coalesces and aligns with BGIS corporate direction and proper funding and approval is obtained where required.

BGIS Corporate Communication

Stay connected with and follow corporate processes for initiative sharing and prioritization:
- Alignment meetings for awareness of ongoing corporate initiatives
- - Project Proposal Process for initiative submission
  - Change Advisory Board process for releases
- Follow up on outstanding requests with BGIS Corporate as needed via BGIS Corporate processes.

Initiative Management & Coordination (Coordination for small projects and initiatives with client and BGIS corporate)

Provide project management and project coordination for point in time initiatives to enhance / develop new projects with BGIS and client, including business intelligence dashboard maintenance and new development.
- Drive initiatives & maintain schedule of key milestones and delivery dates.
- Collaborate and oversee BGIS technical delivery teams to ensure BGIS can deliver on reasonable client expectation.
Support BGIS ticket management and escalation as required.
- Follow BGIS Corporate process similar to SIM role.

User Support, Training and System Administration

Client and BGIS end user support (BGIS Assist and RealConnect).
- System configuration, permission management, and release coordination with corporate BI and IT teams (RealConnect).
- User administration and audit following corporate IT processes (RealConnect).
- Development of account specific user guides, quick reference guides, training videos and other system training materials.
- Client and BGIS user training (RealConnect).
- Coordinate with client and BGIS IT teams as required for any client supported initiatives (i.e. on-site internet connectivity, client document repository, etc.)

Process Automation & Data Analytics

Working with the account Governance lead and other account Team Leads to maintain and enhance the data quality plan and measure data quality through business intelligence dashboards and other means.
- Ability to develop & manage customer user interfaces for applications with software tools such as: Microsoft Power Apps.
- Ability to develop & manage automated workflows and integrating applications using software such as: Microsoft Power Automate.
- Strong Data Analysis & Summarization capability (e.g. consolidating various sources of data and in tools such as MS Excel, Power BI, and presenting findings in a concise manner).

Knowledge & Skills

University or college degree in a related discipline (Computer Science, Information Technology, Business Technology) or equivalent technical training (e.g. CBAP, PMP, LEAN Six Sigma).
Minimum 5 years of relevant work experience.
Skilled business management ability and business acumen.
Skilled at influencing, persuading and negotiating with client representatives at the management level.
Skilled at building and managing relationships with client representatives at management level.
Exceptionally skilled at managing client expectations.
Possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate innovative practices and technologies in order to deliver value to the client.
Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications.
Experience in the Real Estate or Facilities Management domain is desirable. Proven expertise on all aspects of software development from business analysis, development, quality assurance, database architecture.

Licenses and/or Professional Accreditation

None required.

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

Manage the account’s cross-service-line technology solutions, coordinating with the client, BGIS business units, and corporate IT to meet contractual requirements and deliver initiatives. Oversee project progress, user support and administration, training, information security coordination, process automation, and business intelligence and data quality activities.

Requirements

A university or college degree in a related discipline, or equivalent technical training, and at least five years of relevant experience are required. Candidates should bring strong business and client relationship skills, software development lifecycle expertise, proficiency with Microsoft Office tools, and the ability to manage expectations, analyze data, and support technology initiatives; real estate or facilities management experience is desirable.

Skills

Project Coordination
Business Analysis
Requirements Gathering
Stakeholder Management
Risk Management
Information Security
User Support
System Administration
User Training
Process Automation
Data Analysis
Business Intelligence
Microsoft Power Apps
Microsoft Power Automate

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Real Estate
Business Technology
Information Technology
Business Intelligence
Data Quality
Data Analytics
Microsoft Power Apps
Microsoft Power Automate
Microsoft Excel
Microsoft Power BI
Microsoft Project
Microsoft Outlook
Business Analysis
Requirements Gathering
Information Security
Project Management
Project Coordination
System Administration
User Support
Workflow Automation
Dashboard Development
Change Advisory Board
CBAP
PMP
Lean Six Sigma
Energy Management
Space Planning
Occupancy Planning

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