Cleaning Supervisor
- Lethbridge, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 1-3 years or more of cleaning supervisory experience.
- Posting language
- English
- Posted
Original job description
Summary
JOB DESCRIPTION
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and to ensure those standards are met. They are to maintain and achieve our customer standard by the most economical use of materials, equipment and manpower.
Key Duties & Responsibilities
People Leadership
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:
JOB DESCRIPTION
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and to ensure those standards are met. They are to maintain and achieve our customer standard by the most economical use of materials, equipment and manpower.
Key Duties & Responsibilities
People Leadership
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:
- Full involvement with recruiting talent.
- Provides mentoring, coaching and guidance to all team members.
- Objectively recommends compensation adjustments.
- Manages all aspects of performance.
- Make decisions in matters of employment, training, discipline, termination of staff under their jurisdiction.
- Conduct evaluation interviews for cleaning personnel.
- Manage and oversee Site Cleaner providing direction and support to ensure that the Cleaners are delivering cleaning services to the facility per the client’s MSA SOW and BGIS processes and procedures.
- Become fully familiar with the janitorial SOW as stated in the client’s MSA.
- Inspect the Cleaner’s work and meet with team to review and to discuss how to improve.
- Ensure that the Cleaners have the resources required to deliver the contract level of janitorial services.
- Provide a clean, safe and pleasant environment.
- Consult with BGIS Property Manager and FMZ team on a regular basis, regarding the condition of the building.
- Control activities of all cleaners by selecting, supervising, training, directing and developing personnel to achieve competence within the cleaning responsibilities.
- Set priorities in scheduling of project duties for Cleaning Staff.
- Conduct Monthly staff and training meetings.
- Coordinate with Cleaners any special project tasks, work orders and the effectiveness of Housekeeping to maintain and provide with quality services.
- Maintain effective communications with the Property Manager.
- Consult with Property Manager for specific projects and work orders and follow up on special project work.
- Liaise on a regular basis with BGIS Property Manager.
- Inform Property Manager or designate in the event of your absence.
- Manage and maintain inventory of operating equipment, cleaning supplies and consumables.
- Carry out quality assurance inspections.
- Make independent decisions and consult with Property Manager, as necessary, in the day-to-day operations of the BGIS Cleaners and keep documentations as required by client MSA and BGIS.
- Analyze innovative trends in the Cleaning Industry with respect to equipment, materials and methods and recommend changes to the Regional Operations Manager.
- Complete payroll forms, TCP reports, variance records, cost control reports and supplies cost reports.
- Other duties as required.
- Experience of managing, communicating and motivating workforce teams.
- Good communication skills.
- Ability to organize and manage work programs.
- 1-3 years or more of cleaning supervisory experience.
- Flexible and willing attitude to working hours as overtime, nights and weekend on a rotation basis.
- Willingness to learn and acquire new skills.
- Problem solving through applying established procedures.
- High school diploma.
More about this job
Responsibilities
Lead and manage cleaning staff, including recruitment, training, performance oversight, scheduling, and coordination of special projects. Ensure cleaning services meet client standards through inspections, supply and equipment management, documentation, and regular communication with the Property Manager.
Requirements
Requires 1–3 or more years of cleaning supervisory experience, strong communication and workforce management skills, and the ability to organize work programs and solve problems using established procedures. A high school diploma is specified; flexibility to work overtime, nights, and rotating weekends is also required.
Skills
- Team Leadership
- Staff Recruitment
- Coaching And Mentoring
- Performance Management
- Staff Training
- Cleaning Supervision
- Quality Assurance Inspections
- Inventory Management
- Scheduling
- Communication
- Problem Solving
- Cost Control
- Documentation
- Janitorial Operations
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Trades
- Administrative
Keywords
- Cleaning Services
- Janitorial Operations
- Site Cleaners
- People Leadership
- Recruitment
- Coaching
- Performance Management
- Training
- Discipline
- Client Service Standards
- Master Service Agreement
- Statement Of Work
- Quality Assurance
- Work Scheduling
- Special Projects
- Work Orders
- Inventory Management
- Cleaning Supplies
- Operating Equipment
- Payroll Forms
- Cost Control
- Documentation
- Property Management
- Facilities Services