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BGIS

Cleaning Supervisor

Lethbridge, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1-3 years or more of cleaning supervisory experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Summary

JOB DESCRIPTION

The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and to ensure those standards are met. They are to maintain and achieve our customer standard by the most economical use of materials, equipment and manpower.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.
Make decisions in matters of employment, training, discipline, termination of staff under their jurisdiction.
Conduct evaluation interviews for cleaning personnel.

Supervisory Duties

Manage and oversee Site Cleaner providing direction and support to ensure that the Cleaners are delivering cleaning services to the facility per the client’s MSA SOW and BGIS processes and procedures.
Become fully familiar with the janitorial SOW as stated in the client’s MSA.
Inspect the Cleaner’s work and meet with team to review and to discuss how to improve.
Ensure that the Cleaners have the resources required to deliver the contract level of janitorial services.
Provide a clean, safe and pleasant environment.
Consult with BGIS Property Manager and FMZ team on a regular basis, regarding the condition of the building.
Control activities of all cleaners by selecting, supervising, training, directing and developing personnel to achieve competence within the cleaning responsibilities.
Set priorities in scheduling of project duties for Cleaning Staff.
Conduct Monthly staff and training meetings.
Coordinate with Cleaners any special project tasks, work orders and the effectiveness of Housekeeping to maintain and provide with quality services.

Communications

Maintain effective communications with the Property Manager.
Consult with Property Manager for specific projects and work orders and follow up on special project work.
Liaise on a regular basis with BGIS Property Manager.
Inform Property Manager or designate in the event of your absence.

Supply Inventory and Quality Assurance

Manage and maintain inventory of operating equipment, cleaning supplies and consumables.
Carry out quality assurance inspections.

Documentation and Recommendations

Make independent decisions and consult with Property Manager, as necessary, in the day-to-day operations of the BGIS Cleaners and keep documentations as required by client MSA and BGIS.
Analyze innovative trends in the Cleaning Industry with respect to equipment, materials and methods and recommend changes to the Regional Operations Manager.
Complete payroll forms, TCP reports, variance records, cost control reports and supplies cost reports.
Other duties as required.

Knowledge & Skills

Experience of managing, communicating and motivating workforce teams.
Good communication skills.
Ability to organize and manage work programs.
1-3 years or more of cleaning supervisory experience.
Flexible and willing attitude to working hours as overtime, nights and weekend on a rotation basis.
Willingness to learn and acquire new skills.
Problem solving through applying established procedures.
High school diploma.

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More about this job

Responsibilities

Lead and manage cleaning staff, including recruitment, training, performance oversight, scheduling, and coordination of special projects. Ensure cleaning services meet client standards through inspections, supply and equipment management, documentation, and regular communication with the Property Manager.

Requirements

Requires 1–3 or more years of cleaning supervisory experience, strong communication and workforce management skills, and the ability to organize work programs and solve problems using established procedures. A high school diploma is specified; flexibility to work overtime, nights, and rotating weekends is also required.

Skills

Team Leadership
Staff Recruitment
Coaching And Mentoring
Performance Management
Staff Training
Cleaning Supervision
Quality Assurance Inspections
Inventory Management
Scheduling
Communication
Problem Solving
Cost Control
Documentation
Janitorial Operations

Visa sponsorship

Not detected in the job text

Keywords

Cleaning Services
Janitorial Operations
Site Cleaners
People Leadership
Recruitment
Coaching
Performance Management
Training
Discipline
Client Service Standards
Master Service Agreement
Statement Of Work
Quality Assurance
Work Scheduling
Special Projects
Work Orders
Inventory Management
Cleaning Supplies
Operating Equipment
Payroll Forms
Cost Control
Documentation
Property Management
Facilities Services

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