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Added 1 min ago
WW
Electronic Hardware Developer II
Watts Water Technologies
Vernon, BC · Tekmar Control Systems
- Full-time
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect…
Added 1 min ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
Provide workflow coordination and directions during the shift in order to support the direct support workers during the shift.
Added 1 min ago
TS
Direct Support Worker – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Part-time
…in crisis, respecting cultural and religious diversity. The Direct Support Worker will support individuals struggling with homelessness in Prince…
Added 1 min ago
C
Applications Support Sr Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 15 mins ago
SH
Registered Nurse - Emergency - Repost
Southern Health-Santé Sud
Steinbach, MB
- Full-time
The Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health…
Added 16 mins ago
IR
Regional Patient Care Manager
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
…Patient Care Manager is accountable for providing regional professional nursing management and support for the direct service employees within the Acute Care program. The Regional Patient…
Added 16 mins ago
SH
Community Mental Health Worker - Youth Huddle
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
…accessible, recovery-oriented mental health and addictions support to youth and young adults (12-29 years) experiencing mild to moderate mental health and/or substance use concerns. Working…
Added 16 mins ago
SR
Accounting Assistant (Contract)
STRIVE Recruitment Inc.
North Vancouver, BC
- Temporary
STRIVE is working with a client to recruit a Temporary Accounting Assistant to support their accounting and finance team. The successful candidate will have strong accounts payable…
Added 16 mins ago
TW
Counselling Associate
Trinity Western University
Langley (District), BC · Langley, BC
- $52 to $55 CAD / hour
- Part-time
…association for counsellors such as the BCACC or CCPA and carry Professional Liability…
Added 16 mins ago
SI
Insurance Broker
Solutions Insurance Group
Oakville, ON
- Full-time
Our focus goes beyond providing insurance solutions. We are passionate about developing people, mentoring brokers, and creating opportunities for long-term professional growth.
Added 16 mins ago
TT
Senior Distribution Services Operations Trainer
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $76,620 to $107,268 CAD / year
- Full-time
…influence employee development, drive operational excellence, and support a positive learning culture within a fast-paced distribution environment. You will partner closely with leaders and…
Added 16 mins ago
C
Regional Recruiter - Canada
Chipotle
Toronto, ON
- Full-time
…leadership candidates, and maintain strong candidate pipelines to support restaurant staffing needs. This is a high-volume, results-driven role requiring sound judgment, effective…
Added 16 mins ago
Director, Program Policy & Innovation
Government of Alberta
Alberta
…complex provincial disability programs. The position leads professional teams responsible for policy and legislative development, strategic advice, complex projects, intergovernmental…
Added 31 mins ago
EE
Senior Project Engineer
Equinox Engineering Ltd.
Calgary, AB
- Full-time
Direct exposure to clients and project execution.
Added 31 mins ago
MC
Program Chief Engineer – Spacecraft Satellite Systems (35863)
Myticas Consulting
Canada
- Full-time
Ability to influence teams, challenge assumptions and drive decisions without relying on direct reporting authority.
Added 31 mins ago
RM
Infection Control Practitioner
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
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Added 31 mins ago
UO
Director, Research Infrastructure
University of Saskatchewan
Saskatoon, SK
- Full-time
Manages the full employee lifecycle of direct reports, including hiring, professional development, mentoring, assigning workflow, and performance management.
Added 31 mins ago
R
Projects Land Representative
Raise
Calgary, AB
- Full-time
Support and implement the annual integrated public awareness and consent programs.
Added 31 mins ago
TH
Customer Service Coordinator- 6 Month Contract
The Home Depot
Vaughan, ON
- Full-time
Provide excellent customer service via active listening and professional communication and identifying root causes of issues with a focus on making customers happy and minimizing recurrence.
Added 31 mins ago
MC
Support Specialist - AI Applications
MMC Corporate
Toronto, ON
- Other
Understand the application, its processes, and all relevant stakeholders, and maintain professional relationships with online business teams to provide support where needed.
Added 45 mins ago
A
Sr. SAP FI-CO Configuration Analyst : Toronto ON (Hybrid) : FTE
AceStack
Toronto, ON
- Full-time
…as a proficient in SAP system implementation and production support, this position presents an opportunity to an experienced SAP FI/CO professional to take the next steps in their career.…
Added 45 mins ago
SR
Dealing Representative
STRIVE Recruitment Inc.
Vancouver, BC
- $60,000 to $90,000 CAD / year
- Full-time
Leverage existing professional networks while proactively sourcing new business opportunities through referrals, networking, and direct outreach.
Added 45 mins ago
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Gestionnaire, Comptabilité en Gestion Immobilière | Manager, Property Management Accounting
Broccolini
Montréal-Ouest, QC
- Full-time
Added 45 mins ago
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Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
…Digital Sales Engineer (Automation & Digital Solutions) to support and expand the sales of Flygt automation and digital solutions throughout the Eastern Canadian…
Added 45 mins ago
TA
Recruitment Manager-FR
Top Aces
Dorval, QC
- Full-time
…160,000+ hours of operational training without accident in support of customers worldwide, including Canada, the U.S., Germany, and multiple other NATO allies and international partner…

BGIS

Client Director

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: At least 10 years of project management work experience including 3 years managing people
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

KEY DUTIES & RESPONSIBILITIES

Program Management & Delivery

Accountable for program management and delivery.
Plans client programs and assigns project management team members to projects within overall program.
Identifies program risks and develops and implements mitigation and contingency plans.
Oversees the development and implementation of project plans and budget, and overall execution of project delivery and close-out requirements.
Accountable for ensuring project management team delivers projects on-time, within budget, specification and scope, and in compliant with all regulatory, environmental, health and safety requirements.
Accountable for meeting key performance indicators/metrics for programs managed.
Accountable for ensuring implementation of effective processes to support optimum project delivery.
Provides input and contributes to strategic plans for programs managed.

Program Financial Management

Accountable for meeting profitability targets and effective accounts receivable management. Collaborates with Finance team.

Client Relationship Management

Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Contributes to acquisition of additional businesses. Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.

People Leadership

Provides direct people leadership to project management team members, and indirectly to project coordination and administration team members through subordinate people leaders.
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Other duties as assigned.

KNOWLEDGE & SKILLS

Community college diploma in architectural technology, construction technology, engineering technology; preferred
At least 10 years of project management work experience including 3 years managing people
Program management & delivery – well-developed program and project management with related experience in delivering programs and projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.
Strategic program management – Developing strategic program management abilities
Financial management – well-developed financial management abilities along with proven previous experience
Program budget management – well-developed budget development and management abilities along with proven previous experience
Program risk mitigation and management – well-developed program risk mitigation and management abilities along with proven previous experience
Communication – well-developed communication, influence, persuasion and negotiation skills with proven previous experience in influencing client representatives at the senior management level
Relationship building – well-developed relationship building abilities along with proven previous experience in building and maintaining relationships with client representatives at the senior management level
Client service orientation – high degree of client service orientation
Client management – Well-developed client management abilities along with proven previous experience in managing client representatives at the senior management level
People leadership – well-developed people leadership abilities along with proven previous experience in leading, engaging, motivating, managing, developing, attracting and retaining individuals
Vendor management – well-developed vendor management abilities along with proven experience in managing vendor performance
Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client.
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation
Project Management Institute Accreditation.
Program Management Professional Accreditation.
LEED certification.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Client Director is responsible for overseeing program management, project delivery, and client relationship management. They also provide leadership to project management teams, ensuring financial profitability and operational excellence.

Requirements

Candidates must have at least 10 years of project management experience, including 3 years in a leadership role. A community college diploma in a relevant technical field is preferred, along with professional certifications such as PMP or LEED.

Skills

Program management
Project delivery
People leadership
Financial management
Budget management
Risk mitigation
Strategic planning
Communication
Negotiation
Vendor management
Quality management
MS Office suite
Performance management
Client service orientation

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Delivery
People Leadership
Financial Management
Budgeting
Risk Mitigation
Strategic Planning
Performance Metrics
Vendor Management
Facility Management
PMP
LEED
MS Office
Regulatory Compliance
Health and Safety
Accounts Receivable
Stakeholder Management
Continuous Improvement
Engineering Technology
Architectural Technology
Construction Technology

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