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Added 10 mins ago
AT
Terminal Manager - Nights
Armour Transportation Systems
Moncton, NB
- Full-time
Work with the Director of Terminal Operations for Nova Scotia and Dispatch to forecast equipment and staffing needs based on volume trends and customer demand.
Added 25 mins ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
A minimum of 3 years of sales and customer service experience required.
Added 25 mins ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
3+ years of leadership experience at the Director, Head, Lead, or comparable level.
Added 25 mins ago
U
Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
UKG
Montreal, QC
- Full-time
L’équipe travaille en étroite collaboration avec les responsables de la gestion des produits, de l’architecture, de l’expérience utilisateur, de la sécurité et de l’ingénierie à travers…
Added 25 mins ago
LD
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Digital
Toronto, ON
- Full-time
…merchandising strategies to improve conversion, engagement, and customer experience on the site to support the overall growth of the Shoppers Drug Mart eCommerce business. This role will be…
Added 25 mins ago
M
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck
Toronto, ON · Kirkland, QC
- Full-time
Expérience dans le domaine du cholestérol, des maladies cardiovasculaires ou d’un secteur thérapeutique connexe considérée comme un atout.
Added 41 mins ago
CP
Project Coordinator, Construction
Crown Property Management Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…tenant construction and/or repair requests as assigned by the Director, Construction to ensure smooth and efficient operation in accordance with internal and external stakeholder…
Added 41 mins ago
CT
Office Manager
Camp Tamarack Association
AB
- Part-time
At Camp Tamarack, we believe everyone deserves the chance to experience adventure, nature and belonging. Our Office Manager keeps the details moving behind the scenes so campers, families,…
Added 41 mins ago
Director Technology Transformation Stores
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS · Mississauga, ON
…join our team! We currently have a full-time opportunity for a Director Technology Transformation Stores Team. This role can be based out of one our main offices including: Stellarton, NS;…
Added 41 mins ago
OH
Regional Financial Director, FP&A
O’Dell HVAC Group
Burlington, ON
- Full-time
We are seeking a Regional Financial Director, FP&A to join our team in Burlington, Ontario. Reporting to the SVP, Operations & Performance, you will partner with senior leadership to guide…
Added 1 hour ago
DA
Technology Support Technician
Downingtown Area School District
NB · Chiasson Office, NB
- Full-time
…working with students and school district staff to deliver customer support services including installation, troubleshooting, user assistance, and training. Technology Support Technicians…
Added 1 hour ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
…driving regional change under the strategic direction of the Director of Service. You will optimize regional P&L, implement service-led growth initiatives, and lead regional teams through…
Added 1 hour ago
C
Senior Manager, Safety Management System & Safety Culture
CAE
Montreal, QC
- Full-time
Advise the Director Global Safety on SMS strategy, system maturity, emerging industry practices, and safety governance improvements.
Added 1 hour ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
- Other
What it’s like to be a Northbridge Director, Commercial Lines, Corporate Underwriting
Added 1 hour ago
FH
Assistant Spa Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
…Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime…
Added 1 hour ago
C
Temporary Sales Associate
Coach
Niagara Falls, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
C
Temporary Sales Associate
Coach
Niagara Falls, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
MC
National Account Manager
Midea Canada
Markham, ON
- Full-time
…the lead with retail partners. The position reports to the Director of Sales for Midea…
Added 1 hour ago
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Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 1 hour ago
J
Outside Sales Representative
JobsMedia.io
Laval, QC
- Full-time
Collaborate with internal teams (technical service, logistics, etc.) to ensure a seamless customer experience
Added 1 hour ago
JH
Director & Actuary, Corporate Development
John Hancock
Toronto, ON
- Full-time
We are seeking a Director & Actuary to join Corporate Development, a highly dynamic team that partners across Manulife to evaluate and execute mergers, acquisitions, divestitures and other…
Added 1 hour ago
SH
Resident Services & TRC Coordinator
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.
Added 2 hours ago
BL
Client Relations & Business Development Specialist
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
…preparing draft submissions for review and approval by the manager/director and accountable…
Added 2 hours ago
MM
Sales coordinator
Montreal Marriott Chateau Champlain
Montreal, QC
- Full-time
Reporting to the Director of Sales and Marketing, the Sales Coordinator will be responsible for supporting the sales team in all activities related to sales management and client…
Added 2 hours ago
BC
Technical Support Specialist
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Reporting to the Director, ITS, below are some key accountabilities:

BGIS

Client Director

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: At least 10 years of project management work experience including 3 years managing people
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

KEY DUTIES & RESPONSIBILITIES

Program Management & Delivery

Accountable for program management and delivery.
Plans client programs and assigns project management team members to projects within overall program.
Identifies program risks and develops and implements mitigation and contingency plans.
Oversees the development and implementation of project plans and budget, and overall execution of project delivery and close-out requirements.
Accountable for ensuring project management team delivers projects on-time, within budget, specification and scope, and in compliant with all regulatory, environmental, health and safety requirements.
Accountable for meeting key performance indicators/metrics for programs managed.
Accountable for ensuring implementation of effective processes to support optimum project delivery.
Provides input and contributes to strategic plans for programs managed.

Program Financial Management

Accountable for meeting profitability targets and effective accounts receivable management. Collaborates with Finance team.

Client Relationship Management

Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Contributes to acquisition of additional businesses. Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.

People Leadership

Provides direct people leadership to project management team members, and indirectly to project coordination and administration team members through subordinate people leaders.
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Other duties as assigned.

KNOWLEDGE & SKILLS

Community college diploma in architectural technology, construction technology, engineering technology; preferred
At least 10 years of project management work experience including 3 years managing people
Program management & delivery – well-developed program and project management with related experience in delivering programs and projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.
Strategic program management – Developing strategic program management abilities
Financial management – well-developed financial management abilities along with proven previous experience
Program budget management – well-developed budget development and management abilities along with proven previous experience
Program risk mitigation and management – well-developed program risk mitigation and management abilities along with proven previous experience
Communication – well-developed communication, influence, persuasion and negotiation skills with proven previous experience in influencing client representatives at the senior management level
Relationship building – well-developed relationship building abilities along with proven previous experience in building and maintaining relationships with client representatives at the senior management level
Client service orientation – high degree of client service orientation
Client management – Well-developed client management abilities along with proven previous experience in managing client representatives at the senior management level
People leadership – well-developed people leadership abilities along with proven previous experience in leading, engaging, motivating, managing, developing, attracting and retaining individuals
Vendor management – well-developed vendor management abilities along with proven experience in managing vendor performance
Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client.
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation
Project Management Institute Accreditation.
Program Management Professional Accreditation.
LEED certification.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Client Director is responsible for overseeing program management, project delivery, and client relationship management. They also provide leadership to project management teams, ensuring financial profitability and operational excellence.

Requirements

Candidates must have at least 10 years of project management experience, including 3 years in a leadership role. A community college diploma in a relevant technical field is preferred, along with professional certifications such as PMP or LEED.

Skills

Program management
Project delivery
People leadership
Financial management
Budget management
Risk mitigation
Strategic planning
Communication
Negotiation
Vendor management
Quality management
MS Office suite
Performance management
Client service orientation

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Delivery
People Leadership
Financial Management
Budgeting
Risk Mitigation
Strategic Planning
Performance Metrics
Vendor Management
Facility Management
PMP
LEED
MS Office
Regulatory Compliance
Health and Safety
Accounts Receivable
Stakeholder Management
Continuous Improvement
Engineering Technology
Architectural Technology
Construction Technology

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