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Added 6 mins ago
DR
Vice President, Sales
DMC Recruitment Group
Steinbach, MB
- Full-time
…that continues to invest in its people, product offering, and customer…
Added 6 mins ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
…that continues to invest in its people, product offering, and customer…
Added 6 mins ago
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Programme Discovery - Fiabilité de l'alimentation
ABB
Montreal, QC
- Full-time
ABB is a global technology leader advancing the digital transformation of industries. Our mission is to power progress, combining engineering excellence, innovative solutions, and…
Added 6 mins ago
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Director of Training - SaaS, Healthcare - Greater Vancouver
Sycle
Vancouver, BC
- Full-time
Adoption & Performance Tracking: Partner with Customer Experience and Product Marketing to target competency gaps, establish certification/accreditation programs, and drive key performance…
Added 6 mins ago
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Sales Associate
LensCrafters
Victoria, BC
- Full-time
…higher standard of quality have made LensCrafters an industry leader for over 30…
Added 6 mins ago
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Retail Brand Experience Supervisor-CAMBRIDGE CENTRE
Bath & Body Works
Cambridge, ON
- $22.95 CAD / hour
- Full-time
As a Brand Experience Supervisor, you will have the opportunity to work in partnership with the Brand Experience Leader to develop outstanding associates, deliver exceptional and consistent…
Added 36 mins ago
A
Robotics Project Manager
Actalent
Vancouver, BC
- $38 to $52 CAD / hour
- Full-time
3+ years of project management experience within a robotics, automation, mechatronics, or complex product development environment.
Added 36 mins ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
…supply chain strategies and refine their operations. As the leader of the middle market, we know the unique challenges and opportunities our client’s face. We bring functional expertise,…
Added 36 mins ago
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Sr Mechanical Design Engineer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
Experience ensuring designs comply with applicable standards such as OSHA, CE, and customer-specific requirements.
Added 36 mins ago
A
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Vous avez une solide expérience en gestion de projets complexes, vous avez travaillé dans le domaine numérique et la transformation par l'IA et vous souhaitez évoluer et développer de…
Added 36 mins ago
JC
Fire Service Manager
Johnson Controls
Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
…individuals who possess the necessary skills, knowledge, talent, and experience to fill open job positions. Identifies areas such as sales skills, business and product knowledge, and…
Added 52 mins ago
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Staff Software Architect - Ground Control Software
MDA
Brampton, ON
- Full-time
…world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team…
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Victoria, BC
…higher standard of quality have made LensCrafters an industry leader for over 30…
Added 1 hour ago
LH
SENIOR MICROSOFT SYSTEMS ADMINISTRATOR
Logic Hire Solutions LTD
ON · Ontario, Canada
- $110,000 to $160,000 CAD / year
- Full-time
…and hybrid identity.AWSEC2, S3, VPC, and hybrid connectivity experience. Strong plus.Microsoft 365 / O365Administration and troubleshooting: Exchange Online, SharePoint, Teams,…
Added 1 hour ago
BM
Bilingual talent acquisition specialist
Brand Momentum
Mississauga, ON
- Contract
You are a customer-centric individual with a passion for building strong relationships and exceeding client expectations.
Added 1 hour ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 1 hour ago
LH
SENIOR MICROSOFT SYSTEMS ADMINISTRATOR
Logic Hire Solutions LTD
Toronto, ON
- $110,000 to $160,000 CAD / year
- Full-time
…and hybrid identity.AWSEC2, S3, VPC, and hybrid connectivity experience. Strong plus.Microsoft 365 / O365Administration and troubleshooting: Exchange Online, SharePoint, Teams,…
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a…
Added 1 hour ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 1 hour ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 1 hour ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 1 hour ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 1 hour ago
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Laboratory Assistant
Dynacare
Bolton, ON
- Part-time
…quality metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need…
Added 1 hour ago
A
Discovery Program - Power Reliability
ABB
QC · Saint-Laurent, Quebec
- Full-time
ABB is a global technology leader advancing the digital transformation of industries. Our mission is to power progress, combining engineering excellence, innovative solutions, and…
Added 1 hour ago
OW
Oliver Wyman- Private Capital/Industrials- Senior Consultant/Associate
Oliver Wyman Group
Toronto, ON
- Other
Knowledge and in-depth experience with customer research techniques (interviews, surveys, focus groups, etc.).

BGIS

Client Director

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: At least 10 years of project management work experience including 3 years managing people
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

Key Duties & Responsibilities

Program Management & Delivery

Accountable for program management and delivery.
Plans client programs and assigns project management team members to projects within overall program.
Identifies program risks and develops and implements mitigation and contingency plans.
Oversees the development and implementation of project plans and budget, and overall execution of project delivery and close-out requirements.
Accountable for ensuring project management team delivers projects on-time, within budget, specification and scope, and in compliant with all regulatory, environmental, health and safety requirements.
Accountable for meeting key performance indicators/metrics for programs managed.
Accountable for ensuring implementation of effective processes to support optimum project delivery.
Provides input and contributes to strategic plans for programs managed.

Program Financial Management

Accountable for meeting profitability targets and effective accounts receivable management. Collaborates with Finance team.

Client Relationship Management

Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Contributes to acquisition of additional businesses. Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.

People Leadership

Provides direct people leadership to project management team members, and indirectly to project coordination and administration team members through subordinate people leaders.
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Other duties as assigned.

Knowledge & Skills

Community college diploma in architectural technology, construction technology, engineering technology; preferred
At least 10 years of project management work experience including 3 years managing people
Program management & delivery – well-developed program and project management with related experience in delivering programs and projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.
Strategic program management – Developing strategic program management abilities
Financial management – well-developed financial management abilities along with proven previous experience
Program budget management – well-developed budget development and management abilities along with proven previous experience
Program risk mitigation and management – well-developed program risk mitigation and management abilities along with proven previous experience
Communication – well-developed communication, influence, persuasion and negotiation skills with proven previous experience in influencing client representatives at the senior management level
Relationship building – well-developed relationship building abilities along with proven previous experience in building and maintaining relationships with client representatives at the senior management level
Client service orientation – high degree of client service orientation
Client management – Well-developed client management abilities along with proven previous experience in managing client representatives at the senior management level
People leadership – well-developed people leadership abilities along with proven previous experience in leading, engaging, motivating, managing, developing, attracting and retaining individuals
Vendor management – well-developed vendor management abilities along with proven experience in managing vendor performance
Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client.
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Project Management Institute Accreditation.

Program Management Professional Accreditation.

LEED certification.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead program and project delivery, including planning, budgets, risk mitigation, compliance, performance targets, and project close-out. Manage senior client relationships and escalations, support business growth, and lead project management staff through hiring, development, engagement, and performance management.

Requirements

Requires at least 10 years of project management experience, including three years managing people; a community college diploma in architectural, construction, or engineering technology is preferred. Candidates should bring strong program, financial, risk, client, vendor, and people-management capabilities; Project Management Institute or Program Management Professional accreditation and LEED certification are listed as credentials.

Skills

Program Management
Project Management
Program Delivery
Financial Management
Budget Management
Risk Mitigation
Client Service
People Leadership
Vendor Management
Communication
Negotiation
Quality Improvement
Regulatory Compliance
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Project Delivery
Program Planning
Project Plans
Budget Development
Financial Management
Accounts Receivable
Risk Mitigation
Contingency Planning
Regulatory Compliance
Environmental Requirements
Health And Safety
Key Performance Indicators
Client Satisfaction
People Leadership
Employee Engagement
Performance Management
Hiring And Retention
Vendor Management
Quality Improvement
Microsoft Office
Program Management Professional Accreditation
LEED Certification
Facilities Management
Architectural Technology
Construction Technology
Engineering Technology

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