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Added 27 mins ago
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Billing Administrator
GFL - Sewer Technologies Division
Debert, NS
- Full-time
Completes customer invoicing through the company operational management system (OMS)
Added 27 mins ago
WC
(CA) Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 27 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
AB · Edmonton, AB
- Full-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 27 mins ago
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Technical Support Specialist, Level 1
SOTI
Mississauga, ON
- Full-time
Use various devices to reproduce customer environments in order to troubleshoot issues further
Added 27 mins ago
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Accounts Payable Clerk
voestalpine
Richmond, BC
- $20 to $25 CAD / hour
- Full-time
…network, we are committed to delivering quality products and services, including rails, turnouts, fastening systems, signaling technologies, and monitoring solutions. Operating with a…
Added 42 mins ago
AT
Senior Administrator
Arrow Transportation Systems Inc.
Fort St. James, BC
- Full-time
…information is reported accurately and appropriately in Arrow and Customer systems as it relates to all activities in the Division. This role ensures processes are followed, and items…
Added 42 mins ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Bedford, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 56 mins ago
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Security Coordinator - 6 month contract
BGIS
Markham, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…
Added 56 mins ago
CO
311 Call Centre Representative (Tom Davies Square) - Bilingual - English/French
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Under the general supervision of the Manager of 311 and Customer Service, this position is responsible to answer, transfer, refer and process calls to appropriate City of Greater Sudbury…
Added 56 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 56 mins ago
GC
Field Operations Associate
Grainger Canada
Sarnia, ON
- Full-time
Ownership of the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking…
Added 56 mins ago
EH
Customer Service - Inside Sales
E.B. Horsman & Son
Prince George, BC
- Full-time
Order Management: Processes and updates orders across multiple channels.
Added 56 mins ago
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Client Director
BGIS
Montreal, QC
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 56 mins ago
FR
Concierge
FirstService Residential Canada
Vancouver, BC
- Part-time
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
Added 56 mins ago
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General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed…
Added 57 mins ago
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Office Coordinator
BMT
Victoria, BC
- $45,000 to $47,000 CAD / year
- Part-time
Oversee facilities maintenance activities, including HVAC, electrical, plumbing, janitorial services, landscaping, snow removal, waste management, and other building-related services.
Added 1 hour ago
CF
Mess Administrative Assistant
Canadian Forces Morale and Welfare Services
Wainwright, AB
- Full-time
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their…
Added 1 hour ago
T
Personal Banker Trainee
TD
Wetaskiwin, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
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Applications Support Sr Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
…sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and…
Added 1 hour ago
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Client Relations & Business Development Specialist
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
…acquire new clients and expand current client relationships in order to drive revenue. This position will assist with the development of short- and long-term business development plans and…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
FR
Accounts Receivable Coordinator
FirstService Residential Canada
Toronto, ON
- Contract
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
Added 1 hour ago
SG
Application Support
Societe Generale
Montreal, QC
- Full-time
The team in Montreal is working on a major application for Societe Generale in order to provide functional and technical support to our Business partners from Front Office and Risk…

BGIS

Client Director

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: At least 10 years of project management work experience including 3 years managing people
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

Key Duties & Responsibilities

Program Management & Delivery

Accountable for program management and delivery.
Plans client programs and assigns project management team members to projects within overall program.
Identifies program risks and develops and implements mitigation and contingency plans.
Oversees the development and implementation of project plans and budget, and overall execution of project delivery and close-out requirements.
Accountable for ensuring project management team delivers projects on-time, within budget, specification and scope, and in compliant with all regulatory, environmental, health and safety requirements.
Accountable for meeting key performance indicators/metrics for programs managed.
Accountable for ensuring implementation of effective processes to support optimum project delivery.
Provides input and contributes to strategic plans for programs managed.

Program Financial Management

Accountable for meeting profitability targets and effective accounts receivable management. Collaborates with Finance team.

Client Relationship Management

Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Contributes to acquisition of additional businesses. Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.

People Leadership

Provides direct people leadership to project management team members, and indirectly to project coordination and administration team members through subordinate people leaders.
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Other duties as assigned.

Knowledge & Skills

Community college diploma in architectural technology, construction technology, engineering technology; preferred
At least 10 years of project management work experience including 3 years managing people
Program management & delivery – well-developed program and project management with related experience in delivering programs and projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.
Strategic program management – Developing strategic program management abilities
Financial management – well-developed financial management abilities along with proven previous experience
Program budget management – well-developed budget development and management abilities along with proven previous experience
Program risk mitigation and management – well-developed program risk mitigation and management abilities along with proven previous experience
Communication – well-developed communication, influence, persuasion and negotiation skills with proven previous experience in influencing client representatives at the senior management level
Relationship building – well-developed relationship building abilities along with proven previous experience in building and maintaining relationships with client representatives at the senior management level
Client service orientation – high degree of client service orientation
Client management – Well-developed client management abilities along with proven previous experience in managing client representatives at the senior management level
People leadership – well-developed people leadership abilities along with proven previous experience in leading, engaging, motivating, managing, developing, attracting and retaining individuals
Vendor management – well-developed vendor management abilities along with proven experience in managing vendor performance
Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client.
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Project Management Institute Accreditation.

Program Management Professional Accreditation.

LEED certification.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead program and project delivery, including planning, budgets, risk mitigation, compliance, performance targets, and project close-out. Manage senior client relationships and escalations, support business growth, and lead project management staff through hiring, development, engagement, and performance management.

Requirements

Requires at least 10 years of project management experience, including three years managing people; a community college diploma in architectural, construction, or engineering technology is preferred. Candidates should bring strong program, financial, risk, client, vendor, and people-management capabilities; Project Management Institute or Program Management Professional accreditation and LEED certification are listed as credentials.

Skills

Program Management
Project Management
Program Delivery
Financial Management
Budget Management
Risk Mitigation
Client Service
People Leadership
Vendor Management
Communication
Negotiation
Quality Improvement
Regulatory Compliance
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Project Delivery
Program Planning
Project Plans
Budget Development
Financial Management
Accounts Receivable
Risk Mitigation
Contingency Planning
Regulatory Compliance
Environmental Requirements
Health And Safety
Key Performance Indicators
Client Satisfaction
People Leadership
Employee Engagement
Performance Management
Hiring And Retention
Vendor Management
Quality Improvement
Microsoft Office
Program Management Professional Accreditation
LEED Certification
Facilities Management
Architectural Technology
Construction Technology
Engineering Technology

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